I ordered products from the company on February 3, 2019. Received confirmation that the order was received and a day later that the products were being shipped. I received a tracking number for the order number EFK70202. After weeks of not receiving my purchase, I contacted them via email. They responded saying that they would find out why I have not received the products.
On March 4th, I wrote to them asking where the package was. They said that the post office shows the package was delivered but the image of where it was placed was not my mailbox. I am going to file a police report, but $95.00 is a lot of money to just blow off and not have anything to show for it. After investigating the company I have since learned that they have some customers that think they doctor the tracking numbers showing products are received when in reality they have not. I do not think companies like this should get away with scamming innocent consumers. Hopefully you do too.
I currently am awaiting the final result of the post office’s investigation. But the supervisor said that it did look strange and something was fishy about the scan. The claim was filed on Monday, March 11th, 2019.
Please help! There are many of us who have reported Esfranki and Storm Media Limited and have filed complaints. I counted over 1,000 in 2019 alone! That is an astronomical number which should indicate that something is very fraudulent with this company. Please do not let them continue to take advantage of us--I work too hard for my money to have them disregard my complaints.
I give Zero stars to Esfranki and Storm Media and I can say to all who see this please be guided by all of the negative reviews you see on Esfranki because they are correct. DO NOT BUY FROM ESFRANKI! I made the mistake of not checking reviews prior to my purchase on 7/13/19 for 2 of their dashboard Cell phone holders from an ad I saw pop up on my Twitter feed. Like the above poster, I received a confirmation of purchase then a couple of days later another e-mail advising the items shipped and they provided a Tracking number via a company listed as Track China Post. After trying the tracking I got a message that advised that tracking number cannot be found and other Error messages. After trying the tracking a few more times I then started getting ads and links for other items they sell and still no info on my order. I contacted Esfranki by e-mail on 7/22 and the reply i received on 7/23 seemed as though it was written by someone not very familiar with the English language. They went on to say there were "unforseen issues" with my order and it should ship as soon as possible. I e-mailed back and asked how could they generate a tracking number (which is a scam anyway) while my items never even shipped. Of course to that e-mail I have yet to receive a response. I purchased these items on a credit card which protects me so I'll eventually be credited either way but whats troubling is Esfranki still makes off with the money from my purchase. Stay away from this scam of a company.
I ordered from this site and they added an item i didn't want to my order. The tracking numbers do not work. I emailed repeatedly about my order and kept getting excuses. I received my order over a month later and i am so mad i wasted my money. Cheap, crappy product. Complete scam!! avoid this company.
I was looking at purchasing from this company but decided not to when I got to the final payment page; because they charged too much on postage. However, the company went ahead and charged my credit card anyways!
Dishonest, fraudulent, liars, cheaters! I have reported to the Better Business Bureau, the District Attorney's Office, Los Angeles Consumer Protection Unit, the Federal Trade Commission, and the FBI.
Never recieved Item. Contacted company. It automatically created a ticket. No response. Website is down. Two different email address. one for support and another for Paypal transacations. Filed complaint with Paypal. Tracking doesn't work. Looks like it was never sent from China. Its been close to a month and still no order. Stumbled across this site and also decided to file a complant since someone else was scammed.
I ordered from a Facebook advertisement. After a month and several communications, they shipped the wrong item. After two months, I have not received anything that I ordered or my requested refund.
I wish i could give them negative star review!! horrible company and even worse products. Their magnetic eyeliner burned my eyelids! what's in the product that would do this, you ask? Don't know. I've been given the runaround for weeks. After receiving about 15 emails from them, stating how sorry they were, they wouldn't take the other product back for a refund I bought 2 sets). "only defective or damaged merchandise" would be refunded. Buyer beware!!
Ordered the phone holder.keep getting run around tracking numbers are bogus. 2 of them. Then they changed my order number. Last tracking number said my product was delivered in January in a different state. Companys like this shouldn’t be allowed to advertise anywhere and driven out of business.
Esfranki.com Reviews
I ordered products from the company on February 3, 2019. Received confirmation that the order was received and a day later that the products were being shipped. I received a tracking number for the order number EFK70202. After weeks of not receiving my purchase, I contacted them via email. They responded saying that they would find out why I have not received the products.
On March 4th, I wrote to them asking where the package was. They said that the post office shows the package was delivered but the image of where it was placed was not my mailbox. I am going to file a police report, but $95.00 is a lot of money to just blow off and not have anything to show for it. After investigating the company I have since learned that they have some customers that think they doctor the tracking numbers showing products are received when in reality they have not. I do not think companies like this should get away with scamming innocent consumers. Hopefully you do too.
I currently am awaiting the final result of the post office’s investigation. But the supervisor said that it did look strange and something was fishy about the scan. The claim was filed on Monday, March 11th, 2019.
Please help! There are many of us who have reported Esfranki and Storm Media Limited and have filed complaints. I counted over 1,000 in 2019 alone! That is an astronomical number which should indicate that something is very fraudulent with this company. Please do not let them continue to take advantage of us--I work too hard for my money to have them disregard my complaints.
Esfranki.com
I give Zero stars to Esfranki and Storm Media and I can say to all who see this please be guided by all of the negative reviews you see on Esfranki because they are correct. DO NOT BUY FROM ESFRANKI! I made the mistake of not checking reviews prior to my purchase on 7/13/19 for 2 of their dashboard Cell phone holders from an ad I saw pop up on my Twitter feed. Like the above poster, I received a confirmation of purchase then a couple of days later another e-mail advising the items shipped and they provided a Tracking number via a company listed as Track China Post. After trying the tracking I got a message that advised that tracking number cannot be found and other Error messages. After trying the tracking a few more times I then started getting ads and links for other items they sell and still no info on my order. I contacted Esfranki by e-mail on 7/22 and the reply i received on 7/23 seemed as though it was written by someone not very familiar with the English language. They went on to say there were "unforseen issues" with my order and it should ship as soon as possible. I e-mailed back and asked how could they generate a tracking number (which is a scam anyway) while my items never even shipped. Of course to that e-mail I have yet to receive a response. I purchased these items on a credit card which protects me so I'll eventually be credited either way but whats troubling is Esfranki still makes off with the money from my purchase. Stay away from this scam of a company.
Scammed
I also have been scammed by them. Unfortunately I have tried twice just to make sure. Luckily I use PayPal and have gotten my money back.
I ordered from this site and they added an item i didn't want to my order. The tracking numbers do not work. I emailed repeatedly about my order and kept getting excuses. I received my order over a month later and i am so mad i wasted my money. Cheap, crappy product. Complete scam!! avoid this company.
WARNING! AVOID! CAUTION! RUN! SCAM!
I was looking at purchasing from this company but decided not to when I got to the final payment page; because they charged too much on postage. However, the company went ahead and charged my credit card anyways!
Dishonest, fraudulent, liars, cheaters! I have reported to the Better Business Bureau, the District Attorney's Office, Los Angeles Consumer Protection Unit, the Federal Trade Commission, and the FBI.
Never recieved Item. Contacted company. It automatically created a ticket. No response. Website is down. Two different email address. one for support and another for Paypal transacations. Filed complaint with Paypal. Tracking doesn't work. Looks like it was never sent from China. Its been close to a month and still no order. Stumbled across this site and also decided to file a complant since someone else was scammed.
Order #EFK117284
Tracking number LW115781822CN
Been waiting two months for what I ordered.
I ordered from a Facebook advertisement. After a month and several communications, they shipped the wrong item. After two months, I have not received anything that I ordered or my requested refund.
I wish i could give them negative star review!! horrible company and even worse products. Their magnetic eyeliner burned my eyelids! what's in the product that would do this, you ask? Don't know. I've been given the runaround for weeks. After receiving about 15 emails from them, stating how sorry they were, they wouldn't take the other product back for a refund I bought 2 sets). "only defective or damaged merchandise" would be refunded. Buyer beware!!
Esfranki is a scam
Ordered the phone holder.keep getting run around tracking numbers are bogus. 2 of them. Then they changed my order number. Last tracking number said my product was delivered in January in a different state. Companys like this shouldn’t be allowed to advertise anywhere and driven out of business.