ATTENTION TO ALL EQUINOX MEMBERS!!!! THE GYM HAS THIEFS WORKING FOR THEM
I have been a member of Equinox since the moment they opened a new location in BEVERLY HILLS 7 years ago . about 10 days ago I checked in at 5pm and after working out I found my locker busted open with some sort of cobra or tools. They STOLE my entire bag with a Rolex watch wallet and car keys . I called the manager and he suggested to make a police report but did not call the police there. He said not to worry he will take care of me and tried to calmed me down . I am sure he was trying to protect the image that this gym has to show to their clients .I personally expressed my concerns
about this been an inside job and I was sure the bag was still there somewhere .I asked him to check the camera videos to see if the bag (very big bag)made it out of the gym. At night he called me and told he personally checked every locker and went around the gym and the bag was not there . So I filed a police report , I asked the police if the gym was supposed to call them and the officer said that it was up to them but yes they should had call them because this was a crime with damage inside their property .About five days after the incident the manager called me again and told me they found the bag . I asked him where and he said inside a different locker . I realized immediately that I was right ,this was
an inside job and they put the bag back in the a different locker after hiding it somewhere where regular member don t have access .No member or daily guest would had risked to bring that bag back inside the gym .Of course my watch and cash were gone . The Gym does not carry any sort of insurance and they claim to not be responsible for any of this actions happening in their facilities . I mentioned to them one thing is to find the locker open maybe because you forgot it open or because someone found your digital combination but it is different finding it busted open in a gym like that where they charge us so much money . I was told they did not want to take any responsibility and they offered only 3 months of
free membership .I told them I was aware I could not get back 10k for my watch but I was at least expecting a better treatment also because they know it is an internal problem going on lately . It took almost a week to get in touch with regional manager and the Vice president and I was told the same exact thing . I explained I have been a member for long time and I had at least 10 people joining that gym because my referral ,but still they did not care . When I said I will report this on every site and I will talk to every member in the gym the regional manager answered he will have to suspend my membership if I acted that way . In other words they want you to work out with all your belonging including
your car keys , i.d. and credit cards in your pocket because they don t have a better system to give you any protection. they want high end clientele to join their gym but don`t protect you on this matters and they don t want this news to spread . They have an internal investigation going on but they won`t show me the videos or let me speak with their investigator for sharing info. Very horrible way to handle this and I am sure many clients will judge them .
Equinox Beverly Hills Reviews
ATTENTION TO ALL EQUINOX MEMBERS!!!! THE GYM HAS THIEFS WORKING FOR THEM
I have been a member of Equinox since the moment they opened a new location in BEVERLY HILLS 7 years ago . about 10 days ago I checked in at 5pm and after working out I found my locker busted open with some sort of cobra or tools. They STOLE my entire bag with a Rolex watch wallet and car keys . I called the manager and he suggested to make a police report but did not call the police there. He said not to worry he will take care of me and tried to calmed me down . I am sure he was trying to protect the image that this gym has to show to their clients .I personally expressed my concerns
about this been an inside job and I was sure the bag was still there somewhere .I asked him to check the camera videos to see if the bag (very big bag)made it out of the gym. At night he called me and told he personally checked every locker and went around the gym and the bag was not there . So I filed a police report , I asked the police if the gym was supposed to call them and the officer said that it was up to them but yes they should had call them because this was a crime with damage inside their property .About five days after the incident the manager called me again and told me they found the bag . I asked him where and he said inside a different locker . I realized immediately that I was right ,this was
an inside job and they put the bag back in the a different locker after hiding it somewhere where regular member don t have access .No member or daily guest would had risked to bring that bag back inside the gym .Of course my watch and cash were gone . The Gym does not carry any sort of insurance and they claim to not be responsible for any of this actions happening in their facilities . I mentioned to them one thing is to find the locker open maybe because you forgot it open or because someone found your digital combination but it is different finding it busted open in a gym like that where they charge us so much money . I was told they did not want to take any responsibility and they offered only 3 months of
free membership .I told them I was aware I could not get back 10k for my watch but I was at least expecting a better treatment also because they know it is an internal problem going on lately . It took almost a week to get in touch with regional manager and the Vice president and I was told the same exact thing . I explained I have been a member for long time and I had at least 10 people joining that gym because my referral ,but still they did not care . When I said I will report this on every site and I will talk to every member in the gym the regional manager answered he will have to suspend my membership if I acted that way . In other words they want you to work out with all your belonging including
your car keys , i.d. and credit cards in your pocket because they don t have a better system to give you any protection. they want high end clientele to join their gym but don`t protect you on this matters and they don t want this news to spread . They have an internal investigation going on but they won`t show me the videos or let me speak with their investigator for sharing info. Very horrible way to handle this and I am sure many clients will judge them .