At the beginning of March 2018 I filled out a request on Uship, a 3rd party website for a quote on transporting a vehicle from California to Illinois. Almost instantly I started receiving text messages, phone calls and email quotes. One of them came from Rena Anders at Enterprise Auto Transport. It was followed by a lengthy email purporting Rena's Christian roots and business practices. Interestingly most of the quotes oscillated within the same ballpark of a cost of transportation. As a result of further research it turned out that all of those quotes were perfect examples of "bait and switch" scheme widely practiced by these underregulated and unethical Transportation brokers. Another email from Rena followed with a "lesson on transportation industry" paragraph. As I would soon find out this lesson was also devoid of crucial and important details revealing how truly this industry functions.
After initial quote was provided from Enterprise on 3/7/18 I decided to book transportation on 3/14/18 with planned pick up of a car on 3/26 in California. After calling Rena I requested Covered Transportation from California to Illinois, which was going to cost $400 extra. The initial quote was for $745-open transport so $1145 was supposed to be the final cost for the Covered Transport. After gathering personal information she immediately charged my credit card a $200 broker fee. I continued contacting her for several days for the Dispatch information. On 3/20 she responded that Dispatch info would be emailed as soon as she gets in the office. When I received the Dispatch sheet she has changed the Type of transport from Covered to OPEN and still charged $1145 for the entire transaction. When I contacted her to correct the issue, she claimed that I did not even have a driver assigned yet 1 week before an agreed pick up time. I reluctantly agreed to transport the car in an OPEN trailer specifying that changes in pricing that occurred to that point were not discussed or authorized, and additionally the change in type of transportation was also unauthorized. She attempted to cancel the transaction at that point.
I strongly advise anyone utilizing a broker to maintain an email documentation and minimize any telephone communication. As evidenced by many consumer experiences scams are rampant and this one was no different. The industry is monitored by Federal Motor Carrier Safety Administration and you can contact them with any reports or complaints. Better Business Bureau is another avenue in addition to the State Attorney's Office and finally a legal counsel is an option to pursue any claims. Continuing to 3/26, my car was picked up 1 day late and delivered 2 days late. Luckily there was no damage to the vehicle albeit time of pick up and delivery can't be counted on at all. It can't be overemphasized how important the research is prior to committing to a middle man transportation broker, who fleeces both ends of the transaction- the consumer and the freight company. It's advisable to deal with Transportation company directly without involvement of any brokers. Lesson learned and advise given: Stay away from Transportation Brokers including Rena Anders and Enterprise Auto Transport!!!
I contacted this website movecarnow.com over two years ago and told them I was the legal owner of E.A. I told them I held a liscense with the Federal Motor Carrier and they were using my name without my permission. Customers are going on their website looking for my company and asking for quotes. Then those quotes are being sold to many of my competitors for my competitors to call and get an order from. This is very illegal and falls under unfair business trade laws. It is very deceptive. Not only do they use my company name they also use a fake copyright at the bottom of their page. I did whois search on this company and found the following information:
For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en
The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy. This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records. Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC. By submitting an inquiry, you agree to these terms of usage and limitations of warranty. In particular, you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam. You further agree not to use this data to enable high volume, automated or robotic electronic processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes.
Please note: the registrant of the domain name is specified in the "registrant" section. In most cases, GoDaddy.com, LLC is not the registrant of domain names listed in this database.
Enterprise Auto Transport Reviews
At the beginning of March 2018 I filled out a request on Uship, a 3rd party website for a quote on transporting a vehicle from California to Illinois. Almost instantly I started receiving text messages, phone calls and email quotes. One of them came from Rena Anders at Enterprise Auto Transport. It was followed by a lengthy email purporting Rena's Christian roots and business practices. Interestingly most of the quotes oscillated within the same ballpark of a cost of transportation. As a result of further research it turned out that all of those quotes were perfect examples of "bait and switch" scheme widely practiced by these underregulated and unethical Transportation brokers. Another email from Rena followed with a "lesson on transportation industry" paragraph. As I would soon find out this lesson was also devoid of crucial and important details revealing how truly this industry functions.
After initial quote was provided from Enterprise on 3/7/18 I decided to book transportation on 3/14/18 with planned pick up of a car on 3/26 in California. After calling Rena I requested Covered Transportation from California to Illinois, which was going to cost $400 extra. The initial quote was for $745-open transport so $1145 was supposed to be the final cost for the Covered Transport. After gathering personal information she immediately charged my credit card a $200 broker fee. I continued contacting her for several days for the Dispatch information. On 3/20 she responded that Dispatch info would be emailed as soon as she gets in the office. When I received the Dispatch sheet she has changed the Type of transport from Covered to OPEN and still charged $1145 for the entire transaction. When I contacted her to correct the issue, she claimed that I did not even have a driver assigned yet 1 week before an agreed pick up time. I reluctantly agreed to transport the car in an OPEN trailer specifying that changes in pricing that occurred to that point were not discussed or authorized, and additionally the change in type of transportation was also unauthorized. She attempted to cancel the transaction at that point.
I strongly advise anyone utilizing a broker to maintain an email documentation and minimize any telephone communication. As evidenced by many consumer experiences scams are rampant and this one was no different. The industry is monitored by Federal Motor Carrier Safety Administration and you can contact them with any reports or complaints. Better Business Bureau is another avenue in addition to the State Attorney's Office and finally a legal counsel is an option to pursue any claims. Continuing to 3/26, my car was picked up 1 day late and delivered 2 days late. Luckily there was no damage to the vehicle albeit time of pick up and delivery can't be counted on at all. It can't be overemphasized how important the research is prior to committing to a middle man transportation broker, who fleeces both ends of the transaction- the consumer and the freight company. It's advisable to deal with Transportation company directly without involvement of any brokers. Lesson learned and advise given: Stay away from Transportation Brokers including Rena Anders and Enterprise Auto Transport!!!
I contacted this website movecarnow.com over two years ago and told them I was the legal owner of E.A. I told them I held a liscense with the Federal Motor Carrier and they were using my name without my permission. Customers are going on their website looking for my company and asking for quotes. Then those quotes are being sold to many of my competitors for my competitors to call and get an order from. This is very illegal and falls under unfair business trade laws. It is very deceptive. Not only do they use my company name they also use a fake copyright at the bottom of their page. I did whois search on this company and found the following information:
Domain Name: MOVECARNOW.COM Registrar: GODADDY.COM, LLC Sponsoring Registrar IANA ID: 146 Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: NS1.LONESTARAUTOTRANSPORT.COM Name Server: NS2.LONESTARAUTOTRANSPORT.COM Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Updated Date: 27-aug-2015 Creation Date: 11-nov-2006 Expiration Date: 11-nov-2024
movecarnow.com registrar whois Updated 41 minutes ago
Domain Name: MOVECARNOW.COM Registry Domain ID: 666311319_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: http://www.godaddy.com Update Date: 2015-08-26T04:34:15Z Creation Date: 2006-11-11T16:46:38Z Registrar Registration Expiration Date: 2024-11-11T16:46:38Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: [email protected] Registrar Abuse Contact Phone: +1.4806242505 Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Registry Registrant ID: Registrant Name: Triton Logic LLC. Triton Logic LLC. Registrant Organization: Triton Logic LLC. Registrant Street: P.O. BOX 163 Registrant City: Lebanon Registrant State/Province: Missouri Registrant Postal Code: 65536 Registrant Country: United States Registrant Phone: +1.4173225931 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: [email protected] Registry Admin ID: Admin Name: Triton Logic LLC. Triton Logic LLC. Admin Organization: Triton Logic LLC. Admin Street: P.O. BOX 163 Admin City: Lebanon Admin State/Province: Missouri Admin Postal Code: 65536 Admin Country: United States Admin Phone: +1.4173225931 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: [email protected] Registry Tech ID: Tech Name: Triton Logic LLC. Triton Logic LLC. Tech Organization: Triton Logic LLC. Tech Street: P.O. BOX 163 Tech City: Lebanon Tech State/Province: Missouri Tech Postal Code: 65536 Tech Country: United States Tech Phone: +1.4173225931 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: [email protected] Name Server: NS1.LONESTARAUTOTRANSPORT.COM Name Server: NS2.LONESTARAUTOTRANSPORT.COM DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of WHOIS database: 2015-10-20T04:00:00Z <<<
For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en
The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy. This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records. Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC. By submitting an inquiry, you agree to these terms of usage and limitations of warranty. In particular, you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam. You further agree not to use this data to enable high volume, automated or robotic electronic processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes.
Please note: the registrant of the domain name is specified in the "registrant" section. In most cases, GoDaddy.com, LLC is not the registrant of domain names listed in this database.