Ordered a $1000 motor by giving them the VIN for the car. Their website guarantees the part to fit and to be exactly what you car needs. The motor arrived and was the wrong one for our vehicle. We called them several times and after several frustrating interactions and several days, eventually got a bill of lading and they came to pick up the motor, saying that there would be a full refund issued. They picked up the motor a week ago, and I checked my account to find a refund for $260. They are claiming that it's our fault they sent the wrong motor. When you call, they transfer you to a number to leave a message on an extension that just rings and rings and rings. AVOID THIS COMPANY AT ALL COSTS!! THEY ARE SHYSTERS!!
We have used this company two times now and both times the engines they have sent were crap and they will not honor the 3 year part and labor warranty they advertise.
On the first engine we ordered from them, it was for a Nissan Frontier, they cailmed they inspected and sealed the motor, we installed the engine and found and oil leak from the supposedly inspected and sealed engine, we contact the company immedaitely and and was told to have the engine sent back to them for inspection at OUR cost and they would let us know if they would honor the warranty or not. It was cheaper to repair the leak ourselves and eat the cost than it was to send the motor back.
The second engine we purchased from them on Invoice 242599 for a Chevy Colbalt. We got the Engine, installed it and 11 months later it goes bad. I contact the comany and they say that the warranty was never activated. I asked about the activation process they tell me it has to be activated within 10 days of the purchase (they take 14 days to deliver), I tell them that no where on the invoice does it say that, they inform me it is in the FINE PRINT and that I should learn to read!
This company is a rip off and and should be avoided at all cost. I am not going to have to eat another engine because this company will not honor the 3 year Parts and Labor Warranty on their engines and the warranty stipulations change with each engine ordered!
They have no cost me over $4500 and being a small Auto Shop it is hard to recover from hits like that. I hope no one else gets ripped off like we did.
Engine and Transmission World LLC Reviews
Ordered a $1000 motor by giving them the VIN for the car. Their website guarantees the part to fit and to be exactly what you car needs. The motor arrived and was the wrong one for our vehicle. We called them several times and after several frustrating interactions and several days, eventually got a bill of lading and they came to pick up the motor, saying that there would be a full refund issued. They picked up the motor a week ago, and I checked my account to find a refund for $260. They are claiming that it's our fault they sent the wrong motor. When you call, they transfer you to a number to leave a message on an extension that just rings and rings and rings. AVOID THIS COMPANY AT ALL COSTS!! THEY ARE SHYSTERS!!
We have used this company two times now and both times the engines they have sent were crap and they will not honor the 3 year part and labor warranty they advertise.
On the first engine we ordered from them, it was for a Nissan Frontier, they cailmed they inspected and sealed the motor, we installed the engine and found and oil leak from the supposedly inspected and sealed engine, we contact the company immedaitely and and was told to have the engine sent back to them for inspection at OUR cost and they would let us know if they would honor the warranty or not. It was cheaper to repair the leak ourselves and eat the cost than it was to send the motor back.
The second engine we purchased from them on Invoice 242599 for a Chevy Colbalt. We got the Engine, installed it and 11 months later it goes bad. I contact the comany and they say that the warranty was never activated. I asked about the activation process they tell me it has to be activated within 10 days of the purchase (they take 14 days to deliver), I tell them that no where on the invoice does it say that, they inform me it is in the FINE PRINT and that I should learn to read!
This company is a rip off and and should be avoided at all cost. I am not going to have to eat another engine because this company will not honor the 3 year Parts and Labor Warranty on their engines and the warranty stipulations change with each engine ordered!
They have no cost me over $4500 and being a small Auto Shop it is hard to recover from hits like that. I hope no one else gets ripped off like we did.