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En Luxe Jewels


Country United States
State California
City Cypress
Address 8702 La Salle St Apt B
Phone (855) 909-1114
Website https://enluxejewels.com/

En Luxe Jewels Reviews

Most Useful Comment
  • Dec 4, 2017

Scam

I did see an ad which I answered regarding a pair of earrings with a charge of $5.99. I thought they looked nice and ordered them. If there was a mention that I would be getting charged $97.89 if I did not return them, I would never have given them an order in the first place. I sure do not remember them telling me that. I would never have ordered them in the first place if I had been advised that this would be a recurring charge. The man I spoke to when I called said he would reimburse me $40 on the $97.89 charge. I will have to wait to see if I get that or not. Please try to get this company on some kind of a list as once they get your money, you will be lucky to get any of it back. This is definitely false advertising.

Mark as Useful [2 votes]
  • Nov 30, 2017

On September I answered an online survey and was offered a free gift just paying shipping; I accepted the offer as it was a bracelet I thought my grandchild would like. Then, a charge of $97.89 in my November debit card statement made me check in detail. I found another charge in October and called the bank. They provided the phone number of the merchant and I contacted them. Their customer service representative, Michael, could not give me his last name, he was not allowed. He said I had receive the gift with instructions for returning within 14 days, (instructions I did not receive), or I would be billed and with that, I consented to a monthly subscription. He told me he could not take off the charges but that he would give me a $20.00 discount and eliminate future charges. They provided a Cancelation Confirmation number, but still, I have two charges for $97.89 plus $5.99 shipping charges, on a free gift I was offered. Very disappointing!

Mark as Useful [1 vote]
  • Nov 26, 2017

En Luxe Jewels Scam

I was told that I was to receive a necklace if I filled out a survey. I was only to pay the shipping cost. I have yet to receive the necklace after I completed the survey and paid shipping. Now I am charged an additional fee. Will be calling them Monday morning.

Mark as Useful [1 vote]
  • Sep 29, 2017

I have been scamed by two componies,( perhapes the same) I was ask to fill out a servey for a free gift, I was only to pay the postage, which was charged to my C/C.This month I was charged for the item. I call and was told I should have returned it within 14 days if I was displeased. NOwhere on the servey was it stated to return the item, it was free. Scam#1 Th3*primequalitywatch, Ph 844202 713, as showen on my C/C. Scam #2 Nalagen*EnluxeJewels, ph. 855 909 1114. Both scams was the state of Ca. Each (free) gift was in the amount of

$97.89, which leads my to beleive this is one company.

Mark as Useful [1 vote]
  • Mar 20, 2018

BIG SCAM!!!

Did a survey and received 2 pieces of jewelry and charged $98.87 each. I called on February 9th when I realized what had happened and spoke to a lady named Kelly and she said there was nothing she could do about the first charge. So we argued and she said, on the second charge she would credit me $78.92 because she knew I didn't request it and she didn't want it back. I waited over 30 days and I still didn't get my credit. I called again on 3/19/18 and spoke to a gentleman named Craig asking to see what happened to my credit. He proceeded to tell me I was given my credit on 2/9/18 and that I would have to get the credit card company on the phone to prove I didn't get it. So while I was doing that he hung up. I called back and got you know who (Kelly)! She agreed to stay on the phone while I got the credit card company on the phone. After it was verified that I didn't get my credit on my credit card she has agreed to send me a check. Lets see what happens now!! THE WORST CUSTOMER SERVICE EVER!!!!!!!!!!

  • Mar 19, 2018

Nothing but a SCAM! Worst Customer Service!

Did an online survey and paid shipping for a piece of jewelry and suddenly my credit card was charged for $98.87. Called immediately and spoke with Kelly and she and I argued about the shipment until she agreed to give me a credit of $78.92 on 2/9/18 and on my March statement I still hadn't received my refund or credit. I called again on 3/19/18 and spoke to a gentleman by the name of Craig and he said I had been given my refund on 2/9/18 and that I would have to call my credit card company and have a 3 way conversation to prove I didn't get my refund. So while I was calling he hung up on the other line. When I called back I got (you know who) Kelly! She wanted to argue again! I finally got her to stay on the line until I got the credit card company on the phone to verify I didn't get the credit. Now she says they will send me a check. Lets see if she really gets the job done!

  • Feb 19, 2018

Scammers

Took A Survey. Offer made for free gift shipping only $6.95 Credit card charged $98.87.Scammers the address is an APT

  • Feb 1, 2018

Scam!!!

Same situation got me out of $98.87. I thought it was legit and coming from my job since it was on our company’s page. I will never do it again.

  • Dec 19, 2017

Scam

Good scam. Cancelled my credit card to prevent continued charges of $98.87 for products I have not asked for.

  • Dec 8, 2017

En Luxe Jewels SCAMMERS

I have been scammed by the same company do not take surveys for a free gift and pay postal only Will be calling them soon. I did for for $5.99 and now they charged my card $98.87 They will keep getting away with this unless we all remember nothing is for free

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