I placed an order with ElleZarra back in March. on their website it says item ship with in 7-10 business day. After almost 2 month of not receiving my order I asked where it was and they informed me it was going to be late.
I told them I no longer wanted the products and would like a refund. They told me no, they can't refund the items because they had already shipped. A few days later ONE of my items arrived and it was absolutely nothing like the product shown on the website, I contacted them again explaining the situation and told them I wanted a refund and again did not want the other product.
AGAIN they told me no they will not refund it because it shipped and now I need to wait 10-17 business days to get the final items. There is no phone number and I do not know what to do about getting a refund on falsely advertised items that I have not received.
ElleZarra Reviews
I placed an order with ElleZarra back in March. on their website it says item ship with in 7-10 business day. After almost 2 month of not receiving my order I asked where it was and they informed me it was going to be late.
I told them I no longer wanted the products and would like a refund. They told me no, they can't refund the items because they had already shipped. A few days later ONE of my items arrived and it was absolutely nothing like the product shown on the website, I contacted them again explaining the situation and told them I wanted a refund and again did not want the other product.
AGAIN they told me no they will not refund it because it shipped and now I need to wait 10-17 business days to get the final items. There is no phone number and I do not know what to do about getting a refund on falsely advertised items that I have not received.