Sales Representative (Former Employee), Tempe, AZ – April 21, 2017
This company is not only ripping off its Merchants with lies and deception they are doing the same with Employees, including discrimination.
If you where a Merchant signed prior to March 2016 and bought or leased any Point of Sale System, I would question the legality of the Sale/Lease. Management at the Tempe office, used business tactics that could be considered illegal to say the least. Sending out Sales Reps and asking them just to get the contracts signed (highlighted signature boxes in meetings) and we fill in the blanks after,. As far as training to know the business, you where often told "Dont worry about it" "Just get it done" If you ask questions you where ridiculed and mocked, told you just need to shut up and do it the "EMG Way"
To keep the consumer in the dark, the Sales Rep was instructed to have the equipment shipped to the Tempe office, and at that time another Sales Rep would be instructed to do whats called a "Penny Transaction" This would involve the other Sales Rep using the personal information of the Merchant (Social Security or EIN number), to pretend to be the Merchant to finalize the lease terms. Many times the terms where not discussed with the Merchant and often they where surprised when they received the bill a month later. At that time they would cancel the services but however could not cancel the lease and stuck with equipment.
I was witness to all this as an employee who showed up an hour early, with energy and optimism. Only to be shot down on a daily basis. If you where a Minority, Male or Elderly with any values, you would not fit in. There is and has been wide spreed discrimination with this company. They use loopholes to cheat employees out of monthly bonuses, often changing the pay schedule to do so. As an Arizona Employee, you need to know they also use a loophole to avoid paying employees on a bi-weekly basis as required by law in Arizona, saying the corp offices are out of Texas. They have several cases with the EEOC Nationwide. I am shocked that they have not been investigated, or raided by now.
Asking for help from the Corp offices is a lost cause.
Eliot Management Group, LLC Reviews
Sales Representative (Former Employee), Tempe, AZ – April 21, 2017
This company is not only ripping off its Merchants with lies and deception they are doing the same with Employees, including discrimination.
If you where a Merchant signed prior to March 2016 and bought or leased any Point of Sale System, I would question the legality of the Sale/Lease. Management at the Tempe office, used business tactics that could be considered illegal to say the least. Sending out Sales Reps and asking them just to get the contracts signed (highlighted signature boxes in meetings) and we fill in the blanks after,. As far as training to know the business, you where often told "Dont worry about it" "Just get it done" If you ask questions you where ridiculed and mocked, told you just need to shut up and do it the "EMG Way"
To keep the consumer in the dark, the Sales Rep was instructed to have the equipment shipped to the Tempe office, and at that time another Sales Rep would be instructed to do whats called a "Penny Transaction" This would involve the other Sales Rep using the personal information of the Merchant (Social Security or EIN number), to pretend to be the Merchant to finalize the lease terms. Many times the terms where not discussed with the Merchant and often they where surprised when they received the bill a month later. At that time they would cancel the services but however could not cancel the lease and stuck with equipment.
I was witness to all this as an employee who showed up an hour early, with energy and optimism. Only to be shot down on a daily basis. If you where a Minority, Male or Elderly with any values, you would not fit in. There is and has been wide spreed discrimination with this company. They use loopholes to cheat employees out of monthly bonuses, often changing the pay schedule to do so. As an Arizona Employee, you need to know they also use a loophole to avoid paying employees on a bi-weekly basis as required by law in Arizona, saying the corp offices are out of Texas. They have several cases with the EEOC Nationwide. I am shocked that they have not been investigated, or raided by now.
Asking for help from the Corp offices is a lost cause.