Electronic Merchant Systems is a SCAM. They will quickly set up your account and within a couple weeks or months, they will place your account in "HOLD" status and never release your funds.
Electronic Merchant Systems seems to be overwhelmed with customers calling with very similar complaints. A simple google search shows this.
Do Not Use Electronic Merchant Systems, unless you want to send your funds through a company that will inevitably place your funds on hold, claiming they are simply the MIDDLEMAN and have no control.
Electronic Merchant Systems is destroying more business than it is helping.
Electronic Merchant Systems should be investigated by the state of Ohio and the Federal Government of the United States for fraudulent business practices against business owners.
Do Not choose Electronic Merchant Systems as your Merchant Account Provider. It will not be long before you realize that it was the worst decision you could have made for your business.
Electronic Merchant Systems is definitely a RIP OFF and only seems to be in business to steal from its customers.
Thank you Rip Off Report for this opportunity to share.
They Closed our account for a reason that does not make any sense. Actually all what they were saying to us was simply just lies after lies. They are holding thousands of our dollars for 210 days. In fact, we were surprised that they took a decision like that especially that overall our performance was good. we did not have too many chargebacks, and we responded on one of them and they claim they have never received our response even though we have the proof that we have responded. In 8 months we had a total of 5 chargebacks, of which 2 simply did not recognize the transaction and they were repeat customers, one returned an item to our drop shipper without notifying us or getting an RMA, and we did not even know that he returned the merchandise and he disputed the charge claiming that his money were never refunded. How can we refund a customer if we do not know in the first place that he has returned the merchandise to a third party that we use to send his orders to. And last dispute we had was simply cause the customer wanted to cancel his order after we have already shipped it to him and was still in transit. He wanted to cancel cause his wife has already purchased the same product for him as a surprise for his birthday. We accepted his request to cancel, but notified the customer that refund wouldn't take place until we recover the package back from FedEx which would requires few working days, but customer was not patient for us to recover the merchandise and he disputed his transaction which was little high. Few days after that they have stopped depositing our funds, and told us later on that we need to process little more transaction and they would release our funds, but was simply a trap to process more so they can hold more money.
Bottom line not a trustworthy merchant company to work with, and you should never use them. It is simply an unethical company.
A friend of mine was a sales associate for this company. I own a small business so she asked me to meet for lunch to see if I would trust this company to do a website for me and talked me into doing credit card processing with them as well. She told me it would cost me 39$ a month for a website and credit card processing plus the fees for credit cards per card I run. She bought me lunch, told me she was in a hurry and to sign on the dotted lines. She then took a picture of my license and called the company to have me Verify I could buy this service.
I was also told I could cancel at any time. She also said someone would be in touch to set up and design my website. I was in my early twenties and at the time this sounded wonderful. No one ever called me to set up a website and no one ever set up my credit card processing. I was sent materials to run credit cards and that was it. Every time I called the company I was told someone would get back to me.
Finally, I told them I would like to cancel and was instructed to send the credit card processing materials back which I did. To my surprise when I tried to get a mortgage, I was told I had been taken to court in Ohio regarding a SECURE LOAN I had taken out with First Hudson Leasing in 2009. I had no idea what this was. I had never owned a car or a house so I would have never been able to take a secure loan as I had nothing to put against it. I have also never been served papers for any type of law suit and I certainly don't live in Ohio. This company practices in completely illegal ways and are a bunch of criminals who ruin lives.
A sales representative, who was a friend of mine, approached me about signing up for a website and credit card processing for my business. She told me it would be $39.00 a month for Electronic Merchant Systems to build a website for me and run my credit card transactions through my business. We met in a parking lot and she said she would take care of everything as long as I sign the bottom of a paper, which I did not read, and give a verbal authorization on the phone. She asked for a voided check ( for the 39.00 to be pulled from monthly). Afterwards, someone would contact me to set up my website. No one ever contacted me to set up a website. I was mailed a credit card processing terminal with no directions or way of using it. I mailed it back after being able to speak with anyone from Electronic Merchant Systems/ First Hudson Leasing. I assumed my "application" was denied for some reason since it is referred to as a lease. Years later, in 2017, I tried to obtain a mortgage. When my analysis was run, a judgement from Garfield Heights Municipal Court on behalf of First Hudson Leasing for a secure loan that was taken out in my name for $1,500. This judgement was severely damaging to my credit and ability to move. I never authorized a secure loan and never received a product or service from EMS/ First Hudson Leasing. I retained a legal firm that handles credit repair who sent a letter telling them that the debt was invalid. I am now receiving harrasing, threatening letters calling the law firm " silly" and that I should contact that attorney.
Electronic Merchant Systems Reviews
Electronic Merchant Systems is a SCAM. They will quickly set up your account and within a couple weeks or months, they will place your account in "HOLD" status and never release your funds.
Electronic Merchant Systems seems to be overwhelmed with customers calling with very similar complaints. A simple google search shows this.
Do Not Use Electronic Merchant Systems, unless you want to send your funds through a company that will inevitably place your funds on hold, claiming they are simply the MIDDLEMAN and have no control.
Electronic Merchant Systems is destroying more business than it is helping.
Electronic Merchant Systems should be investigated by the state of Ohio and the Federal Government of the United States for fraudulent business practices against business owners.
Do Not choose Electronic Merchant Systems as your Merchant Account Provider. It will not be long before you realize that it was the worst decision you could have made for your business.
Electronic Merchant Systems is definitely a RIP OFF and only seems to be in business to steal from its customers.
Thank you Rip Off Report for this opportunity to share.
They Closed our account for a reason that does not make any sense. Actually all what they were saying to us was simply just lies after lies. They are holding thousands of our dollars for 210 days. In fact, we were surprised that they took a decision like that especially that overall our performance was good. we did not have too many chargebacks, and we responded on one of them and they claim they have never received our response even though we have the proof that we have responded. In 8 months we had a total of 5 chargebacks, of which 2 simply did not recognize the transaction and they were repeat customers, one returned an item to our drop shipper without notifying us or getting an RMA, and we did not even know that he returned the merchandise and he disputed the charge claiming that his money were never refunded. How can we refund a customer if we do not know in the first place that he has returned the merchandise to a third party that we use to send his orders to. And last dispute we had was simply cause the customer wanted to cancel his order after we have already shipped it to him and was still in transit. He wanted to cancel cause his wife has already purchased the same product for him as a surprise for his birthday. We accepted his request to cancel, but notified the customer that refund wouldn't take place until we recover the package back from FedEx which would requires few working days, but customer was not patient for us to recover the merchandise and he disputed his transaction which was little high. Few days after that they have stopped depositing our funds, and told us later on that we need to process little more transaction and they would release our funds, but was simply a trap to process more so they can hold more money.
Bottom line not a trustworthy merchant company to work with, and you should never use them. It is simply an unethical company.
A friend of mine was a sales associate for this company. I own a small business so she asked me to meet for lunch to see if I would trust this company to do a website for me and talked me into doing credit card processing with them as well. She told me it would cost me 39$ a month for a website and credit card processing plus the fees for credit cards per card I run. She bought me lunch, told me she was in a hurry and to sign on the dotted lines. She then took a picture of my license and called the company to have me Verify I could buy this service.
I was also told I could cancel at any time. She also said someone would be in touch to set up and design my website. I was in my early twenties and at the time this sounded wonderful. No one ever called me to set up a website and no one ever set up my credit card processing. I was sent materials to run credit cards and that was it. Every time I called the company I was told someone would get back to me.
Finally, I told them I would like to cancel and was instructed to send the credit card processing materials back which I did. To my surprise when I tried to get a mortgage, I was told I had been taken to court in Ohio regarding a SECURE LOAN I had taken out with First Hudson Leasing in 2009. I had no idea what this was. I had never owned a car or a house so I would have never been able to take a secure loan as I had nothing to put against it. I have also never been served papers for any type of law suit and I certainly don't live in Ohio. This company practices in completely illegal ways and are a bunch of criminals who ruin lives.
A sales representative, who was a friend of mine, approached me about signing up for a website and credit card processing for my business. She told me it would be $39.00 a month for Electronic Merchant Systems to build a website for me and run my credit card transactions through my business. We met in a parking lot and she said she would take care of everything as long as I sign the bottom of a paper, which I did not read, and give a verbal authorization on the phone. She asked for a voided check ( for the 39.00 to be pulled from monthly). Afterwards, someone would contact me to set up my website. No one ever contacted me to set up a website. I was mailed a credit card processing terminal with no directions or way of using it. I mailed it back after being able to speak with anyone from Electronic Merchant Systems/ First Hudson Leasing. I assumed my "application" was denied for some reason since it is referred to as a lease. Years later, in 2017, I tried to obtain a mortgage. When my analysis was run, a judgement from Garfield Heights Municipal Court on behalf of First Hudson Leasing for a secure loan that was taken out in my name for $1,500. This judgement was severely damaging to my credit and ability to move. I never authorized a secure loan and never received a product or service from EMS/ First Hudson Leasing. I retained a legal firm that handles credit repair who sent a letter telling them that the debt was invalid. I am now receiving harrasing, threatening letters calling the law firm " silly" and that I should contact that attorney.