I'm only writing this report to vent! Please do not be a jerk and tell me I'm a loser or that it's my fault. I get that!!!
I understand the high fees, which by the way are outrageous, but not working with someone who is actually trying to get their bill caught up is just not right! Even in Phoenix, if I got behind on my payment they would put me on some kind of plan to pay off balance while paying the current bill. ED3 won't even do that! That I don't get.
Sometimes life happens! We all have problems and most times people will work with you to at least help to get you caught up. But ED3 can't do that! Why?
Does anyone know who I can complain to in order to voice my opinion so that maybe this won't happen to someone else?
In the summer months in the Phoenix/Maricopa area, it should be illegal for them to shut you off! People die from this stuff and they don't care.
I understand they are a businsess, but even in my business I will try to work with a person. They should do the same instead of just shutting them off and telling you that you have to come up with an enormous amount of money to turn you back on.
Any friendly comments are welcome, but again, don't be a jerk. I got enough of that from ED3 this morning!
Electrical District 3 Reviews
I'm only writing this report to vent! Please do not be a jerk and tell me I'm a loser or that it's my fault. I get that!!!
I understand the high fees, which by the way are outrageous, but not working with someone who is actually trying to get their bill caught up is just not right! Even in Phoenix, if I got behind on my payment they would put me on some kind of plan to pay off balance while paying the current bill. ED3 won't even do that! That I don't get.
Sometimes life happens! We all have problems and most times people will work with you to at least help to get you caught up. But ED3 can't do that! Why?
Does anyone know who I can complain to in order to voice my opinion so that maybe this won't happen to someone else?
In the summer months in the Phoenix/Maricopa area, it should be illegal for them to shut you off! People die from this stuff and they don't care.
I understand they are a businsess, but even in my business I will try to work with a person. They should do the same instead of just shutting them off and telling you that you have to come up with an enormous amount of money to turn you back on.
Any friendly comments are welcome, but again, don't be a jerk. I got enough of that from ED3 this morning!