This company is one BIG scam. Do not buy from them. I was charged $83.98 for two dresses I bought. The dresses are cheaply made; run very small, and look like junk you can buy at a discount store. When I notified them for a refund, they offered me $21 or I could send them back to their warehouse in Dubai, but I would have to pay the shipping costs, which would be exorbitant.
I complained to them again that I wanted a full refund and I did not want to keep the dresses as they are too small and are cheaply made. I was then offered $42 or return them to Dubai.
They claim to have an easy refund policy if returned within 30 days; however, this is not the case.
I have contacted them again today to let them know that I am still waiting for my $42 refund to my original payment method. Have not heard anything from them yet.
There is no phone number to call them (probably because they do not want to be bombarded with unhappy customers).
This so called company scammed me out of $79.98 and will not refund after i sent for a return RA#. It took 2 months to get the two dresses and they were both absolute junk! I have sent them numerous emails which is the only way to communicate! They finally told me they were worth the return postage and they did not want them back.
They would give me $21 if I would accept that. I told them I would not, that I wanted a full refund minus the return shipping. This makes me furious and they should be stopped and I will do all I can to stop this scam! Hope this helps
I ordered 4 items on 10/1. After 4 weeks, I contacted the company by email asking to cancel my order since I had not received it or any notice of shipping - of course, the response was that it went out that day. Once received, 2 of the 4 items are extremely off by size and I inquired about return address for refund. It took 3 emails and a bad review to get a response. Customer service asked for pictures of the items I wanted to return which is highly unusual and made me suspicious but I did provide them. The business response was that the items were in good shape and they would offer me $12. I paid $87 for the 2 items.
I try to research businesses before a purchase to make sure it is not coming from China since this is the typical experience and the add on Facebook, that took me to the site, looked like is made and shipped in the US. IT IS NOT. I hope to inform other consumers of all the issues and warn them to avoid doing business with this one or any of the other sites that looks similar (many of the photos seem to use the same model).
Elarise.com Reviews
This company is one BIG scam. Do not buy from them. I was charged $83.98 for two dresses I bought. The dresses are cheaply made; run very small, and look like junk you can buy at a discount store. When I notified them for a refund, they offered me $21 or I could send them back to their warehouse in Dubai, but I would have to pay the shipping costs, which would be exorbitant.
I complained to them again that I wanted a full refund and I did not want to keep the dresses as they are too small and are cheaply made. I was then offered $42 or return them to Dubai.
They claim to have an easy refund policy if returned within 30 days; however, this is not the case.
I have contacted them again today to let them know that I am still waiting for my $42 refund to my original payment method. Have not heard anything from them yet.
There is no phone number to call them (probably because they do not want to be bombarded with unhappy customers).
They should be arrested for being scam artists.
This so called company scammed me out of $79.98 and will not refund after i sent for a return RA#. It took 2 months to get the two dresses and they were both absolute junk! I have sent them numerous emails which is the only way to communicate! They finally told me they were worth the return postage and they did not want them back.
They would give me $21 if I would accept that. I told them I would not, that I wanted a full refund minus the return shipping. This makes me furious and they should be stopped and I will do all I can to stop this scam! Hope this helps
I ordered 4 items on 10/1. After 4 weeks, I contacted the company by email asking to cancel my order since I had not received it or any notice of shipping - of course, the response was that it went out that day. Once received, 2 of the 4 items are extremely off by size and I inquired about return address for refund. It took 3 emails and a bad review to get a response. Customer service asked for pictures of the items I wanted to return which is highly unusual and made me suspicious but I did provide them. The business response was that the items were in good shape and they would offer me $12. I paid $87 for the 2 items.
I try to research businesses before a purchase to make sure it is not coming from China since this is the typical experience and the add on Facebook, that took me to the site, looked like is made and shipped in the US. IT IS NOT. I hope to inform other consumers of all the issues and warn them to avoid doing business with this one or any of the other sites that looks similar (many of the photos seem to use the same model).