I read all the reviews before booking and I assume you will do the same and weigh the risks. My advice is to cover yourself and take all the insurance you can. You are a transaction and your personal belongings mean nothing to them or the insurance company.
I have never hired anyone for a long distance move so I would say I had a great experience until the actual moving day.
The truck showed up several hours late so everything was rushed. The truck size was underestimated so based on the weight of my items, so late on a Sunday afternoon and ¾ loaded I’m told that I need a second truck (at an additional cost) and they would have to wait because only one crew member was licensed to drive. It was agreed that they would load everything and balance everything out when the second truck arrived.
Because I had pets to contend with and several hours of driving ahead of me I locked up and left them with a handful of small items to go on the truck including an antique chair. They obviously closed the doors and left the remaining items in the yard as soon as I left because my neighbors held the items (including the antique chair) for me (I had to fly back and rent a one-way car).
The delivery seemed to go well and I didn’t detect anything until I began to unpack. Boxes of antique china had been dropped and contents broken. Antique mirror broken. Hardware to furniture taken apart all lost. Scratches in furniture. An antique cabinet leg had been broken, wrapped in packing tape and a board shoved under to hold it up – didn’t notice until weeks later when the painters tried to move it.
So after I tallied all the damage and got repair estimates EkoMovers wash their hands of it and defer to the insurance company who denied my appeal three times. They only offered me $60 because the insurance was solely based on weight (I was asking under $2k in compensation). The one china piece alone will be over $300 to replace.
Realistically, I expected there to be some damage. What bothers me the most is the lack of care the movers showed to my possessions. Leaving items and not telling me. Damaging items and not telling me. Loosing hardware that I might need to reassemble the furniture they took apart. Hope your move goes better.
Eko Movers Reviews
I read all the reviews before booking and I assume you will do the same and weigh the risks. My advice is to cover yourself and take all the insurance you can. You are a transaction and your personal belongings mean nothing to them or the insurance company.
I have never hired anyone for a long distance move so I would say I had a great experience until the actual moving day.
The truck showed up several hours late so everything was rushed. The truck size was underestimated so based on the weight of my items, so late on a Sunday afternoon and ¾ loaded I’m told that I need a second truck (at an additional cost) and they would have to wait because only one crew member was licensed to drive. It was agreed that they would load everything and balance everything out when the second truck arrived.
Because I had pets to contend with and several hours of driving ahead of me I locked up and left them with a handful of small items to go on the truck including an antique chair. They obviously closed the doors and left the remaining items in the yard as soon as I left because my neighbors held the items (including the antique chair) for me (I had to fly back and rent a one-way car).
The delivery seemed to go well and I didn’t detect anything until I began to unpack. Boxes of antique china had been dropped and contents broken. Antique mirror broken. Hardware to furniture taken apart all lost. Scratches in furniture. An antique cabinet leg had been broken, wrapped in packing tape and a board shoved under to hold it up – didn’t notice until weeks later when the painters tried to move it.
So after I tallied all the damage and got repair estimates EkoMovers wash their hands of it and defer to the insurance company who denied my appeal three times. They only offered me $60 because the insurance was solely based on weight (I was asking under $2k in compensation). The one china piece alone will be over $300 to replace.
Realistically, I expected there to be some damage. What bothers me the most is the lack of care the movers showed to my possessions. Leaving items and not telling me. Damaging items and not telling me. Loosing hardware that I might need to reassemble the furniture they took apart. Hope your move goes better.