Ordered one of their Valentine's Day specials that turned out to be tiny. Added on the $26.99 box of chocolates that turned out to be a "sample size" (6 pieces) like you could get at the local drugstore for a dollar or two! I paid $57.98 for delivery only to receive only one of two small boxes a day late at almost 5PM. No sign of the rest of my order!! I will never use them again and recommend everyone to avoid them!!!
Ordered online on Sunday, 20 September 2020 a Bright Fruit Flowers, 12-count Dipped Fruit Box: Happy Birthday Box, Custom Dipped Fruit Box Sleeve: 1 Happy Birthday Sleeve and a Balloon Bundles: Birthday Bundle to be delivered on 22 September for my Mother’s 90th birthday. The cost was $107.20.
Staff informed me at 11am via voicemail day of delivery "sorry we ran out of flowers" - you can send more strawberries. (Order had been placed two days earlier!!!) Well, if I wanted to send more strawberries I would have ordered more. Mouthy, rude and condescending girl on phone thought I should accept her solution. I cancelled the flower portion of the order (ordered a stunning bouquet from Flower Bowl Florist in Walnut Creek - absolutely exquisite); girl stated the strawberries would be delivered that day by 5pm - nothing was delivered at all. Most unprofessional business I have ever dealts with, ever!!! No respect or professionalism for online order process, communication, customer service, or delivery!!! False offer on website for products and delivery.
Received a refund this morning, the day after the 90th birthday delivery was to be made and I was told on the phone by the girl in the store it would be delivered no later than 5pm on 22 September 2020. How embarrassing for me!!! Completely dissatisfied with the staff response, lack of delivery (meaning NO strawberries, flowers or balloons delivered) for a 90th birthday by Edible Arrangements on Newell Avenue in Walnut Creek, CA.
BUYER BEWARE! Terrible, horrendous, negligent customer service and crew at said location. Our order was to be delivered by 5pm yesterday and after several hours and several callls they advised me they could deliver the enxt dat by 10AM.
This was a gift for a very special friend ansd yesterday was his birthday.. Well it is 11:30AM and no delivery has been made! What kind of bogus business is this?
Even when i called this mornign after 10 the woman who answered told me no one promsied me a 10am delivery. What a LIAR! Now I check my status and it says delivered but its NOT HERE! TERRIBLE service! No apologies, no offers, no nothing, I suggest to NEVER purcahse from this location.
Order an arrangement for my wife for Valentine's day to be delivered. She never received the arrangement. Call the 877 number couldn't get anyone on the phone
Edible Arrangements, LLC. Reviews
Ordered one of their Valentine's Day specials that turned out to be tiny. Added on the $26.99 box of chocolates that turned out to be a "sample size" (6 pieces) like you could get at the local drugstore for a dollar or two! I paid $57.98 for delivery only to receive only one of two small boxes a day late at almost 5PM. No sign of the rest of my order!! I will never use them again and recommend everyone to avoid them!!!
Ordered online on Sunday, 20 September 2020 a Bright Fruit Flowers, 12-count Dipped Fruit Box: Happy Birthday Box, Custom Dipped Fruit Box Sleeve: 1 Happy Birthday Sleeve and a Balloon Bundles: Birthday Bundle to be delivered on 22 September for my Mother’s 90th birthday. The cost was $107.20.
Staff informed me at 11am via voicemail day of delivery "sorry we ran out of flowers" - you can send more strawberries. (Order had been placed two days earlier!!!) Well, if I wanted to send more strawberries I would have ordered more. Mouthy, rude and condescending girl on phone thought I should accept her solution. I cancelled the flower portion of the order (ordered a stunning bouquet from Flower Bowl Florist in Walnut Creek - absolutely exquisite); girl stated the strawberries would be delivered that day by 5pm - nothing was delivered at all. Most unprofessional business I have ever dealts with, ever!!! No respect or professionalism for online order process, communication, customer service, or delivery!!! False offer on website for products and delivery.
Received a refund this morning, the day after the 90th birthday delivery was to be made and I was told on the phone by the girl in the store it would be delivered no later than 5pm on 22 September 2020. How embarrassing for me!!! Completely dissatisfied with the staff response, lack of delivery (meaning NO strawberries, flowers or balloons delivered) for a 90th birthday by Edible Arrangements on Newell Avenue in Walnut Creek, CA.
BUYER BEWARE! Terrible, horrendous, negligent customer service and crew at said location. Our order was to be delivered by 5pm yesterday and after several hours and several callls they advised me they could deliver the enxt dat by 10AM.
This was a gift for a very special friend ansd yesterday was his birthday.. Well it is 11:30AM and no delivery has been made! What kind of bogus business is this?
Even when i called this mornign after 10 the woman who answered told me no one promsied me a 10am delivery. What a LIAR! Now I check my status and it says delivered but its NOT HERE! TERRIBLE service! No apologies, no offers, no nothing, I suggest to NEVER purcahse from this location.
HUGE DISSAPOINTMENT! BUYER BEWARE!
Order an arrangement for my wife for Valentine's day to be delivered. She never received the arrangement. Call the 877 number couldn't get anyone on the phone