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Eden's Moving Services LLC

Country United States
State Colorado
City Denver
Address 3700 Havana St #312
Phone 720-370-3455

Eden's Moving Services LLC Reviews

  • Mar 24, 2016

After speaking to several local movers in denver I decided to choose eden's moving srvice's . I spoke to a reservation agent who promised and guaranteed my price given would not go up . I must have called him 3-4 times before my pick up to make sure my inventory was correct . every time we spoke he said we were fine . several weeks later when the movers arrived , the foreman walked in and within 5 minutes said the fee would be close to 30 % more !! I was so upset that I kicked them out of my house and called the police . to this day they are refusing to give me my deposit back . do not hire this co !! my friend checked them out on line and saw many , mnay bad yelp reviews , I am enclosing some on the below ( there were 65 bad reviews !! )

If I could give this company fewer than 1 star, I would. I am completely dissatisfied with the lack of customer service I've received throughout my entire move with them from San Francisco to Seattle. I would never recommend this company in a million years. Their one job is to coordinate my move - and ensure delivery of my goods at the destination. They had my move in date more than 3 weeks. No one from customer service called me to give me updates on where my goods were, or whether they were on track with getting my delivery in the schedule for the date I selected. I had to continually call them, and then received unhelpful customer service. They say they cannot guarantee a delivery, but that is their primary job. The movers who picked up my goods in San Francisco yelled at me for not having a permit for their moving truck, after trying to change my pickup date on me at the last minute. Eden's should secure permits for the trucks, since they are the coordinators. They do not. And I could not have because the movers tried to change the date on me at the last minute. I cannot secure a parking permit for the truck for delivery either, since they "cannot confirm a delivery date." Plus, my customer service rep who worked with me at the beginning seems to have gone AWOL or didn't own my account all the way through. This company has done no coordinating or anything to earn the money I have paid them. They are horrible. Don't bother. I haven't received my good yet, and am STILL waiting with no word from them, despite multiple calls from me to follow up and messages left. I expect many goods to be broken.

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