For all on social media you will know about the deceitful practices of EconomyBookings.com. I booked a vehicle at the request of my mother who I was going to visit in Florida. After a few days she decided that the rental car was unnecessary so I canceled the reservation. Then I received an email from EconomyBookings saying that I would receive a refund within 90 days. After 60 days I sent an email asking about the refund.
When I didn't hear back I disputed the charge with my credit card company, Capital One. I have dealt with this credi card company for 25 years and they have always been honest and aboveboard. EconomyBookings told Capital One that they refunded the full amount back to my card. The refund has not showed up!!! I only use this one card for all of my travel expenses. There was no way to contact the car rental company as they do not answer their phone. This company not only lied to me but also to Capital One. As a mater of principle I will continually post on all social media how 3they ripped me off. Everyone will know and be careful not to do business with them.
THEY POSTED THAT MY CREDIT CARD COMPANY HAD RECEIVED THE REFUND. I DOUBLE CHECKED WITH CAPITAL ONE AND THEY HAVE NOT RECEIVED MY REFUND AS OF 12/13/2020
On Saturday (05/18/2019) I attempted to reserve a rental car for an upcoming family vacation on economybookings.com. My visa credit card was declined so on Sunday (05/19/2019) I made other arrangements. Much to my surprise on Monday (05/20/2019) I receive an email from economybookings.com confirming my reservation.
I seriously question the ethics of a company that will keep trying to complete a transaction two days after the initial attempt. Economybookings.com has agreed to refund (which I still have not received) $355 of the $394 charge, however I have an issue with being charged any amount two days after the initial failed attempt.
Just to be clear, no I did not attempt a transaction on the economybookings.com website after Saturday (05/18/2019). Can anyone please help me to recover the full amount of $394.
This guys booked a car rental for me and charged my debit card. They then sent an email saying that the car rental agency doesn't accept debit cards and to make sure I bring a credit card when I pick up the car.
I emailed them back stating that I didn't have a credit card and if that was a condition of the rental, it should have been stated first before they charged me (When I was booking the card, I specifically searched car rentals with a debit card & and with other agencies, it would decline the rental immediately when you tried to reserve it with a debit card).
I immediately asked them to cancel the reservation and refund my money. They did not. After haggling, they eventually gave me back some, but kept a significant portion.
This was a complete joke. I made my reservation 9/16/15, received email confirmation, and on 10/10/15 when I arrived at my destination I called the company my rental was through (Flightcar) and was told that it was cancelled, and transferred to another company. All done without not only my permission, but I was never even contacted to be told it was transferred and what my new charges now were. I had to find out the day I got there, and the transfer was to a company that wanted to now charge me $180 for my rental instead of the $37 my email confirmation was for!! If I knew this was going to happen I would have searched for another rental well before arriving at my destination. Then when I called to complain the people there literally refuse to ever let you speak with a manager. Not only did you guys collect money from me for this rental, you failed to let me know it was transferred, and killed a lot of the time I had there on my VERY SHORT birthday vacation. I had one day to be there and literally like 15hrs. I spent 3.5hrs locating a car last minute when I arrived. I will make sure that I write this review on any review link I can find so that no one else will make the same mistake and utilize this useless company. Save yourself the hassel!!
This company claims to have the lowest car rental prices worldwide. When you use a search engine for rental cars, they do appear to be the best price. They also claim to include items like damage waiver that others charge extra for. Their web site also says that the price quoted is the "Total price" "Taxes included."
Once you make the booking and made a partial payment, they send you an email with your voucher attachede. You are to present the voucher and pay the car provider the amount specified on the voucher.
The voucher has a small print line that says "local taxes may be additional."
When you present the voucher to the local car provider, they add on the "local taxes." At some airports, this amount is substantial and can increase the actual cost by 50% to 100%.
I claim that the company uses a bait-and-switch tactic because the true cost, including all taxes and charges of the rental is deliberately understated to induce the customer to make the booking with them.
All other car rental providers disclose the full cost of the rental period up front so customers can make an informed decision.
Booking Group and it's various web fronts are, in my experience, engaging in dishonest business practices.
I asked for a refund of the "surprise" taxes I was forced to pay and the company told me that I was given the voucher early enough to cancel if I didn't like the wording. In other words, buyer beware!
Here is the excerpt from the last email:
the charges are applied according to the rental conditions. You have received the last voucher on
EconomyBookings.com Reviews
Linda Ludwig
Booking # B45770564
For all on social media you will know about the deceitful practices of EconomyBookings.com. I booked a vehicle at the request of my mother who I was going to visit in Florida. After a few days she decided that the rental car was unnecessary so I canceled the reservation. Then I received an email from EconomyBookings saying that I would receive a refund within 90 days. After 60 days I sent an email asking about the refund.
When I didn't hear back I disputed the charge with my credit card company, Capital One. I have dealt with this credi card company for 25 years and they have always been honest and aboveboard. EconomyBookings told Capital One that they refunded the full amount back to my card. The refund has not showed up!!! I only use this one card for all of my travel expenses. There was no way to contact the car rental company as they do not answer their phone. This company not only lied to me but also to Capital One. As a mater of principle I will continually post on all social media how 3they ripped me off. Everyone will know and be careful not to do business with them.
THEY POSTED THAT MY CREDIT CARD COMPANY HAD RECEIVED THE REFUND. I DOUBLE CHECKED WITH CAPITAL ONE AND THEY HAVE NOT RECEIVED MY REFUND AS OF 12/13/2020
On Saturday (05/18/2019) I attempted to reserve a rental car for an upcoming family vacation on economybookings.com. My visa credit card was declined so on Sunday (05/19/2019) I made other arrangements. Much to my surprise on Monday (05/20/2019) I receive an email from economybookings.com confirming my reservation.
I seriously question the ethics of a company that will keep trying to complete a transaction two days after the initial attempt. Economybookings.com has agreed to refund (which I still have not received) $355 of the $394 charge, however I have an issue with being charged any amount two days after the initial failed attempt.
Just to be clear, no I did not attempt a transaction on the economybookings.com website after Saturday (05/18/2019). Can anyone please help me to recover the full amount of $394.
They charge more 140% more amount than through advantage Car Rental Book NO. B91108041
This guys booked a car rental for me and charged my debit card. They then sent an email saying that the car rental agency doesn't accept debit cards and to make sure I bring a credit card when I pick up the car.
I emailed them back stating that I didn't have a credit card and if that was a condition of the rental, it should have been stated first before they charged me (When I was booking the card, I specifically searched car rentals with a debit card & and with other agencies, it would decline the rental immediately when you tried to reserve it with a debit card).
I immediately asked them to cancel the reservation and refund my money. They did not. After haggling, they eventually gave me back some, but kept a significant portion.
Stay away from these guys.
Thanks!
I hired a vehicle from you for 8 days last year whilst on holiday in June and was extreamly pleased with your service.
This was a complete joke. I made my reservation 9/16/15, received email confirmation, and on 10/10/15 when I arrived at my destination I called the company my rental was through (Flightcar) and was told that it was cancelled, and transferred to another company. All done without not only my permission, but I was never even contacted to be told it was transferred and what my new charges now were. I had to find out the day I got there, and the transfer was to a company that wanted to now charge me $180 for my rental instead of the $37 my email confirmation was for!! If I knew this was going to happen I would have searched for another rental well before arriving at my destination. Then when I called to complain the people there literally refuse to ever let you speak with a manager. Not only did you guys collect money from me for this rental, you failed to let me know it was transferred, and killed a lot of the time I had there on my VERY SHORT birthday vacation. I had one day to be there and literally like 15hrs. I spent 3.5hrs locating a car last minute when I arrived. I will make sure that I write this review on any review link I can find so that no one else will make the same mistake and utilize this useless company. Save yourself the hassel!!
This company claims to have the lowest car rental prices worldwide. When you use a search engine for rental cars, they do appear to be the best price. They also claim to include items like damage waiver that others charge extra for. Their web site also says that the price quoted is the "Total price" "Taxes included."
Once you make the booking and made a partial payment, they send you an email with your voucher attachede. You are to present the voucher and pay the car provider the amount specified on the voucher.
The voucher has a small print line that says "local taxes may be additional."
When you present the voucher to the local car provider, they add on the "local taxes." At some airports, this amount is substantial and can increase the actual cost by 50% to 100%.
I claim that the company uses a bait-and-switch tactic because the true cost, including all taxes and charges of the rental is deliberately understated to induce the customer to make the booking with them.
All other car rental providers disclose the full cost of the rental period up front so customers can make an informed decision.
Booking Group and it's various web fronts are, in my experience, engaging in dishonest business practices.
I asked for a refund of the "surprise" taxes I was forced to pay and the company told me that I was given the voucher early enough to cancel if I didn't like the wording. In other words, buyer beware!
Here is the excerpt from the last email:
the charges are applied according to the rental conditions. You have received the last voucher on