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report scam| Country | United States |
| State | District Of Columbia |
| City | Washington |
| Address | 1400 Independence Avenue, SW |
| Phone | 760-878-8047 |
| Website | https://www.eastsidesierrashuttle.com/ |
East Side Sierra Shuttle Reviews
East Side Sierra Shuttle Service, a local company in Inyo County, is taking people's money and offering shuttle service for the Pacific Crest Trail (PCT) and John Muir Wilderness Trail (JMT), but then never providing the service and keeping the money. This has happened to several people, please read the Yelp reviews and hiker blogs about East Side Sierra Shuttle to further your research and verify these claims.
His modus operandi is to call the customer last minute and cancel on them (saying that his car is broken or a staff member quit), in some cases he just doesn't show up - and then he refuses to refund money that was paid to him to provide this service. This is a complete scam, it is outright theft of his 'customers' money, and it is leaving hikers stranded - many times in places where they have no cell reception.
We reserved and paid for a shuttle over 5 months in advance to take us from Whitney Portal to Tuolumne Meadows. While we were en route to the Portal the day before, Paul called us to say that one of his vehicles had broken down and that he didn't have enough drivers to pick us up. When my husband asked him what we should do, he told him to "grow a pair" and hung up on him. I then called him back, and he assured me that he would refund our money since he couldn't provide the service. (Luckily, we were able to call MAWS and secure shuttle service to continue with the itinerary for our hike).
After 3 weeks with no refund, we contacted him and were told that he didn't give refunds. When we have contacted him about this matter he has been aggressive, cussing at us and calling us names. We have these communications recorded, and we have proof of all of our transactions.
Hopefully, we can make sure that this business is not allowed to continue scamming innocent people. We have reported this to the Inyo County Police Department and the Federal Trade Commission.
Here is additional information:
Owner: Paul Fretheim
Owner Email:[email protected]
Owner Phone: 760-878-8047
Business Website: https://www.eastsidesierrashuttle.com/index.html