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report scam| Country | United States |
| State | South Carolina |
| City | Myrtle Beach |
| Address | 2100 Carolina Forest Blvd |
| Phone | 843-446-5850 |
| Website | http://www.eastcoastwholesales.com/ |
East Coast Wholesales Reviews
Amazing 1200 watt electric scooter, great customer service, super fast shipping!!
Amazing 1200 watt electric scooter, great customer service, super fast shipping!! This scooter was so far above what i expected to receive. I owned a supercycles 1000watt scooter before we found this chrome 1200watt turbo scooter. So bought it after many phone calls with the owner Craig who answered all my questions and gave me so much more info over the phone then what was on the website. It came 2 days later by ups in great packaging and simple 5 min remaining assembly.
Once we turned the key this thing took off like a beast. Sooo much power, speed, smooth ride, etc.. so impressed. The scooter itself is taller , longer, then the 1000watt scooter i bought from Supercycles. Also the cheap 1000watt i bought from supercycles & scooters had plastic deck, fenders, guards, etc... this Super Turbo 1200watt Chrome scooter has no plastic, but has chrome, aluminium to keep weight down and steel. Well built , high quality machine.
HIGHLY RECOMMEND THIS SCOOTER!!!
EastCoastWholesales Craig McKinney I'd rather share a sleeping bag with a pissed off grizzly bear than deal with this company again Myrtle Beach, South Carolina
On the weekend of August 21-22 I purchased an 800 Watt electric scooter from eastcoast wholesales for $364. On Thursday, August 26 I received the item and there were problems from the get-go (which I can prove via pictures). The directions were terrible (I've put similar items like this together many times; I'm a freaking honors student), several small bits were missing, such as small screws, the brake disc was completely bent out of shape, and a wire in the fuse holder was dangling out.Everything is assured to be an easy fix. The most important issue here was the fuse holder; I needed a new one, which I spelled out and included a picture of in an email to show what was wrong. While I needed all the products listed above, without a new fuse holder, nothing would work. I received two separate packages with everything OTHER than the fuse holder. I had to take a picture AGAIN and wait two and a half weeks before I got it. Also, the customer service department has the collective IQ of a Petunia. I told them I needed bolts to tighten the handlebars, and they sent me ONE (I needed two) and it was the wrong size. I informed them of this and they kept agreeing to send me just one more. When I specified the number in four different languages and using more precise mathematical terms, they flew off the handle and suggested that, in lieu of getting parts that I paid for and should have come with my package, I kept every email correspondence and can prove every word.
When I sent them an email wondering why it was taking over two weeks for delivery they were, shall we say, taken aback. They also complained about how I was just costing them money by complaining:
"WHAT?????????? on 08-30-2010 package number 1 shipped out to you, which was a 800 watt hand brake and a disc rotor.
then you emailed us 3 days later wanting more free parts. on 09-04-2010 you then asked for battery cables and hex bolts which we shipped you in a second package \
you have made us ship you 2 separate packages now costing us money twice.
no third request has been made by you and we have shipped you every part you
asked for"
The wires I finally received would not work with what I had (had things at the end which the previous wires did not, making them incompatible), plus the fact that I would have to solder the wires onto the battery, I decided to just return the scooter.
When I told the service department that "I'm returning the d**n thing so I need the RMA number" they replied: "rma #108. must be written on the top of the scooter box or warehouse will reject the d**n thing."
Their site advertises "superb customer service." I've yet to see it.
I personally called the owner on the phone and he assures me that shipping via UPS will cost around $40. The box, of course, will also cost extra, since I'm apparently a fool for not keeping a box the size of a refrigerator in a cramped dorm for almost a month and a half. The total shipping that I HAD TO PAY was $123 via ups, and I have video testimony from an employee that there was no way it could be any cheaper.
In case you're keeping track, I've now spent almost $500 and have yet to so much as turn on a scooter, much less ride it.
When I informed the owner, Craig McKinney, of what I had to pay and requested a refund he said I used the wrong kind of ups shipping. I kid you not. I'm expected to go hunt around town for some vague type of UPS place, rather than just take it to a typical UPS store. I think I'm putting it mildly when I say that, the fact that I had no way of knowing that notwithstanding, that is a RIDICULOUS expectation for a customer. I'm still out almost $500 with nothing to show for it.
Craig McKinney is a goddamn broken record "We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years We've been in business over 14 years."
Hey did you know they've been in business for over 14 years? I hope he gets eaten alive by rabid wolves. Everything about this company-from-hell was a nightmare. I'd rather swim with a school of piranha than EVER deal with this company ever again. RUN SCREAMING THE OTHER DIRECTION.
East Coast Wholesales Scooters have less power than claimed Myrtle beach Internet
Do not buy the electric scooters from East Coast Wholesales or Scooter Wholesales. Their 1000 watt is really only 800, with a very high gear ratio witch can burn out the motor, and results in very low torque. Their 1200 is only 1000, as no factory makes a brushed scooter motor higher than 1000 watts. They also do not pick up the phone often. Buy from Chris at Super Cycles instead. By the way, I have not bought a scooter from East Coast, but do your era search and you will see that they scam people on wattage of their motors. Also, their speed claims are bogus. I am not related to Super Cycles, I just wanted to warn possible customers of these issues.
This company is a joke. I bought the 49cc scooter. And when i assembled it, it came with no screws to hold the ladle bars to attach on the scooter. I called for 2 screws snice i didnt get any. I called, but no body abswered. I left a message and recieved no call back.
Besides es that the scooter itself was a piece of crap. As i rode the scooter it vibrates so much and the screws were falling out because of it vibrating so much.
After a week of having the scooter, it would not start. I got a new spark plug, and it started for a couple seconds and then stopped. It never started again.
This is guy is ripping people off buy selling these pieces of s*.
East Coast Wholesales is a US Based wholesaler that provides the highest quality products and service worldwide. We are your source for top of the line gas and electric scooters, digital generators and a wide range of golf products. We can assuredly tell you that there is no one who cares more out thier products and customer service than East Coast Wholesales.
East Coast Wholesales unlike their competitors never outsources the work. We will never send your computer to India or the Philippines and you will always get an expert located under our roof in the gold old USA. Keeping the customer at heart, we strive to provide a simple and affordable way to fix those problems that pester you online and offline.
East Coast Wholesales offers FREE shipping to anywhere in the USA.
My name is Craig McKinney and i am the owner of East Coast Wholesales and i would like to thank you for taking the time to review my company. Call, email or visit East Coast Wholesales and see why our personalized service and support makes us the best support team in the world.
At East Coast Wholesales we pride ourselves in using the highest quality PRODUCTS.
We are located in Myrtle Beach, SC and we welcome you to come visit us to see our quality products in person or talk with us about your needs and we will help you in every way.