Revoked TX DoT License due to no insurance! We contacted Eagle Movers on 8/17/20 and spoke with Rosa Ibarra. She booked our move for 8/22/20 between 8-8:30 am. Rosa called us at 10am on the day before they were supposed to show up. On the 8/22/20, moving day, the did not show up. We called continuously from 8:45 to 9am, and had to leave messages because they did not answer. Finally, I drove to the address listed on the Google Business listing. It was a residential home.
I looked up the address to confirm and it showed Rosa and Jose Ibarra as owners the home. I knocked on the door and Rosa answered the door. I know this because we visited their Facebook page.. She lied stating she was not associated with Eagle Movers. I asked her if other customers have visited them at home as the business address. She replied ,"No, they call"... indicating that she is getting business calls on her phone. She realized she was caught in a lie and slammed the door. 30 minutes after I left her business home my wife received a call from the same business number. The caller claimed to be Tony Gonzales, the manager of the household.
He said that they have multiple receptionists.. (lol.. that never answer the phones all morning) and there was an issue with an invoicing mix up. What a joke. BEWARE! We were up at 7am finishing up on moving day and they do not show up or call. THEY LIED to my face. Come to find out their business licensed expired in 2003! My belief is that they booked a larger job for more money and broke their commitment to us.
Eagle Movers Reviews
Revoked TX DoT License due to no insurance! We contacted Eagle Movers on 8/17/20 and spoke with Rosa Ibarra. She booked our move for 8/22/20 between 8-8:30 am. Rosa called us at 10am on the day before they were supposed to show up. On the 8/22/20, moving day, the did not show up. We called continuously from 8:45 to 9am, and had to leave messages because they did not answer. Finally, I drove to the address listed on the Google Business listing. It was a residential home.
I looked up the address to confirm and it showed Rosa and Jose Ibarra as owners the home. I knocked on the door and Rosa answered the door. I know this because we visited their Facebook page.. She lied stating she was not associated with Eagle Movers. I asked her if other customers have visited them at home as the business address. She replied ,"No, they call"... indicating that she is getting business calls on her phone. She realized she was caught in a lie and slammed the door. 30 minutes after I left her business home my wife received a call from the same business number. The caller claimed to be Tony Gonzales, the manager of the household.
He said that they have multiple receptionists.. (lol.. that never answer the phones all morning) and there was an issue with an invoicing mix up. What a joke. BEWARE! We were up at 7am finishing up on moving day and they do not show up or call. THEY LIED to my face. Come to find out their business licensed expired in 2003! My belief is that they booked a larger job for more money and broke their commitment to us.