I have been ordering tests from Dunwoody labs for almost 2 years now. The reps and customer service have been easy to work with and reports come on a timely manner. The reports I see on here are from the old owner and managers
Top ten reasons why I am giving Dunwoody Labs a one star review.
1. There’s a five star review from Bryan Ginter, who is a salesperson for Dunwoody Labs. Go ahead and discount that one right off the bat.
2. The lab can literally take one vial of a person’s blood and run the same test on the one vial twice, and get radically different results even though they used an identical blood sample. Go ahead and tell me that doesn’t make their results absolute worthless crap. I was told this directly by the lab personnel.
3. You’ll see a lot of reviews by Cheryl Burdette claiming they’re somehow valid solely because they passed CLIA inspection. They didn’t, actually, at least not the first go ‘round. CLIA shut them down for months and then finally passed them after massive inspection due to violations and bullcrap. This was common knowledge at the workplace.
4. Most of the doctors at Progressive Medical Center, the owner’s other company, are not M.D.’s and you sign a notice stating that you understand that when you are seen at Progressive Medical Center by their "doctors."
5. I personally, as an employee, got the Food Test Combo done twice. When I received my test results the second time (for a test they ran on employee volunteers for free so I said hey why not), 67% of my results had changed, meaning that twice as many of my food sensitivity classifications had moved as had stayed where they were in the first test. Go ahead and tell me again that doesn’t make their results absolute worthless crap. Especially since things I literally have a medical allergy to were classified as “no reaction, eat without restrictions.”
6. I’m not in any way saying having a food test is a bad idea, but I am saying don’t get it from Dunwoody Labs. You can get a food allergy test basically anywhere, usually for half the price and half the wait time. Go somewhere else that will not lose your sample, fudge your results, lock you out of your patient portal without warning, demand thousands of dollars you didn’t agree to pay, and send your results that literally cannot be replicated.
7. Oh, and definitely don’t send them your insurance. According to multiple coworkers of mine in the billing department, their codes are crap, their biller is not licensed, and their billing practices are fraudulent and illegal (I have personally witnessed the fraudulent billing in that Dunwoody Labs frequently received payment for tests that were never run, which is illegal).
8. If you’re thinking about working there, absolutely don’t. In my personal opinion, the lab will be closed very soon. And even if it’s not, their turnover rate is over 50% meaning if you’re hired with someone else, look them in the eye because one of you is likely to be let go.
9. They have multiple lawsuits against them from employees at this point for hostile work environment, harassment, discrimination, and now wage violations, as I went with a group of recently laid off coworkers to get our last checks and every single one of them was short. (They laid off the majority of the managers in the building two workdays after the Thanksgiving holiday, at which point I resigned because they’re unethical and fraudulent and requested that I personally dock the commissions of salespeople and business partners despite contracts with those people, so we all had to go get our final checks).
10. There was literally once a threat on the building and the refused to let any employees leave to go home due to the threat even though the police officer that came on scene to patrol our building advised that they send everyone home.
I am a previous employee. I was not laid off. I resigned due to their extremely unethical policies and practices. I was actually promised I was not being let go by the owner of the business, but could not in good conscience continue to work for a company like Dunwoody Labs.
My nutritionist recommended that i have a food sensitivity test done when i was having stomach issues and it wasn't quite clear what was causing the symptoms. It was explained to me And with some additional research i learned) that often food allergies can be undiscovered because foods that cause reactions aren't necessarily obvious. Milk, cheese, bread, etc. Can make a person feel bloated or ill in many ways, and those reactions are usually immediate and obvious. Other foods can be tougher to identify and can't be noticed by the 'wait and see how i feel after eating' approach.
This is where a blood test comes in, and it is crucial that it provides accurate results or it's otherwise a waste of time and money. And this is where dunwoody labs comes into the picture. A few months after having the test i learned that the creator of the testing method jumped ship from their lab because it had been performing the test incorrectly and therefore giving out erroneous results to all the people who plunked down their money or the insurance companies that were billed for the tests. This could be hundreds, if not thousands of people, and involve tens or hundreds of thousands of dollars the lab billed for a service that they knew they were doing wrong, if not at the time, they eventually found out when it was discovered, but failed to inform patients or the insurance companies they billed. The time period was for a great deal of last year, 2014.
So there i was thinking 'x.Y. And z' were foods or ingredients that are harmful to me, and that turned out not to be true. The only reason i learned of their error was because my nutritionist had the integrity to tell me, even though they were afraid of losing patients and their reputation over the issue. Many patients became irate, demanded refunds from dunwoody labs, and quite a few were fed up and decided to go to another nutritionist. Dunwoody lab personnel admitted the control plates they used in the tests were compromised, and their accounting department begrudging issued a few refunds to the noisiest of the dissatisfied customers, but for the most part swept the issue under the rug and i doubt ever contacted the health insurance companies they essentially ripped off through their billing.
And here's where i come in: i thought my insurance company paid, but they did not, so in my mailbox appears a bill from dunwoody labs 6 months later saying i owe them $250, which i should consider a bargain because they ask the insurance companies $2,772.00 for the test. Wow. And then they remain demanding and rude when asked to rescind the bill based upon the circumstances.
So now i wonder - why doesn't this get exposed?. Why doesn't blue cross blue shield and others, or hell, the justice department look into this and hold them accountable? It's right up their alley, and dunwoody labs bilked insurance and people across state lines, making it federal in nature, as well as using phones and the mail Wire fraud and mail fraud) to defraud insurance companies and patients. And after being aware of the fact their test results were bunk they didn’t do the right thing, they kept the money. I’m guessing that was illegal.
Dunwoody Labs Inc Reviews
Growing company, has their act together now
I have been ordering tests from Dunwoody labs for almost 2 years now. The reps and customer service have been easy to work with and reports come on a timely manner. The reports I see on here are from the old owner and managers
My review on Google pretty much sums it up:
Top ten reasons why I am giving Dunwoody Labs a one star review.
1. There’s a five star review from Bryan Ginter, who is a salesperson for Dunwoody Labs. Go ahead and discount that one right off the bat.
2. The lab can literally take one vial of a person’s blood and run the same test on the one vial twice, and get radically different results even though they used an identical blood sample. Go ahead and tell me that doesn’t make their results absolute worthless crap. I was told this directly by the lab personnel.
3. You’ll see a lot of reviews by Cheryl Burdette claiming they’re somehow valid solely because they passed CLIA inspection. They didn’t, actually, at least not the first go ‘round. CLIA shut them down for months and then finally passed them after massive inspection due to violations and bullcrap. This was common knowledge at the workplace.
4. Most of the doctors at Progressive Medical Center, the owner’s other company, are not M.D.’s and you sign a notice stating that you understand that when you are seen at Progressive Medical Center by their "doctors."
5. I personally, as an employee, got the Food Test Combo done twice. When I received my test results the second time (for a test they ran on employee volunteers for free so I said hey why not), 67% of my results had changed, meaning that twice as many of my food sensitivity classifications had moved as had stayed where they were in the first test. Go ahead and tell me again that doesn’t make their results absolute worthless crap. Especially since things I literally have a medical allergy to were classified as “no reaction, eat without restrictions.”
6. I’m not in any way saying having a food test is a bad idea, but I am saying don’t get it from Dunwoody Labs. You can get a food allergy test basically anywhere, usually for half the price and half the wait time. Go somewhere else that will not lose your sample, fudge your results, lock you out of your patient portal without warning, demand thousands of dollars you didn’t agree to pay, and send your results that literally cannot be replicated.
7. Oh, and definitely don’t send them your insurance. According to multiple coworkers of mine in the billing department, their codes are crap, their biller is not licensed, and their billing practices are fraudulent and illegal (I have personally witnessed the fraudulent billing in that Dunwoody Labs frequently received payment for tests that were never run, which is illegal).
8. If you’re thinking about working there, absolutely don’t. In my personal opinion, the lab will be closed very soon. And even if it’s not, their turnover rate is over 50% meaning if you’re hired with someone else, look them in the eye because one of you is likely to be let go.
9. They have multiple lawsuits against them from employees at this point for hostile work environment, harassment, discrimination, and now wage violations, as I went with a group of recently laid off coworkers to get our last checks and every single one of them was short. (They laid off the majority of the managers in the building two workdays after the Thanksgiving holiday, at which point I resigned because they’re unethical and fraudulent and requested that I personally dock the commissions of salespeople and business partners despite contracts with those people, so we all had to go get our final checks).
10. There was literally once a threat on the building and the refused to let any employees leave to go home due to the threat even though the police officer that came on scene to patrol our building advised that they send everyone home.
I am a previous employee. I was not laid off. I resigned due to their extremely unethical policies and practices. I was actually promised I was not being let go by the owner of the business, but could not in good conscience continue to work for a company like Dunwoody Labs.
My nutritionist recommended that i have a food sensitivity test done when i was having stomach issues and it wasn't quite clear what was causing the symptoms. It was explained to me And with some additional research i learned) that often food allergies can be undiscovered because foods that cause reactions aren't necessarily obvious. Milk, cheese, bread, etc. Can make a person feel bloated or ill in many ways, and those reactions are usually immediate and obvious. Other foods can be tougher to identify and can't be noticed by the 'wait and see how i feel after eating' approach.
This is where a blood test comes in, and it is crucial that it provides accurate results or it's otherwise a waste of time and money. And this is where dunwoody labs comes into the picture. A few months after having the test i learned that the creator of the testing method jumped ship from their lab because it had been performing the test incorrectly and therefore giving out erroneous results to all the people who plunked down their money or the insurance companies that were billed for the tests. This could be hundreds, if not thousands of people, and involve tens or hundreds of thousands of dollars the lab billed for a service that they knew they were doing wrong, if not at the time, they eventually found out when it was discovered, but failed to inform patients or the insurance companies they billed. The time period was for a great deal of last year, 2014.
So there i was thinking 'x.Y. And z' were foods or ingredients that are harmful to me, and that turned out not to be true. The only reason i learned of their error was because my nutritionist had the integrity to tell me, even though they were afraid of losing patients and their reputation over the issue. Many patients became irate, demanded refunds from dunwoody labs, and quite a few were fed up and decided to go to another nutritionist. Dunwoody lab personnel admitted the control plates they used in the tests were compromised, and their accounting department begrudging issued a few refunds to the noisiest of the dissatisfied customers, but for the most part swept the issue under the rug and i doubt ever contacted the health insurance companies they essentially ripped off through their billing.
And here's where i come in: i thought my insurance company paid, but they did not, so in my mailbox appears a bill from dunwoody labs 6 months later saying i owe them $250, which i should consider a bargain because they ask the insurance companies $2,772.00 for the test. Wow. And then they remain demanding and rude when asked to rescind the bill based upon the circumstances.
So now i wonder - why doesn't this get exposed?. Why doesn't blue cross blue shield and others, or hell, the justice department look into this and hold them accountable? It's right up their alley, and dunwoody labs bilked insurance and people across state lines, making it federal in nature, as well as using phones and the mail Wire fraud and mail fraud) to defraud insurance companies and patients. And after being aware of the fact their test results were bunk they didn’t do the right thing, they kept the money. I’m guessing that was illegal.