It pains me to write this but after waiting a year for Douglas Elliman California to do the right thing, it has become clear that they have no intention of doing so. A quick recap: I worked with an agent from the Douglas Elliman office in Beverly Hills to assist me in buying my first home. At some point a criminal got access to my real estate agent's e-mail account, which contained a wealth of information about me, others involved in the process, as well as timelines, costs, and other details of the purchase. As we were closing, the criminal used the information contained in my agent's e-mails, and the continuous access to her account, to generate a message to mem containing fraudulent wiring instructions for the closing funds. The e-mail having come from her verified account, I followed the instructions - resulting in a loss to me of nearly $60,000 in cash. It took a few hours, and a few confused exchanges between me and my agent, to figure out what had happened but by then the wire transfer had cleared and the funds were in the hands of the thief.
Douglas Elliman of California Reviews
It pains me to write this but after waiting a year for Douglas Elliman California to do the right thing, it has become clear that they have no intention of doing so. A quick recap: I worked with an agent from the Douglas Elliman office in Beverly Hills to assist me in buying my first home. At some point a criminal got access to my real estate agent's e-mail account, which contained a wealth of information about me, others involved in the process, as well as timelines, costs, and other details of the purchase. As we were closing, the criminal used the information contained in my agent's e-mails, and the continuous access to her account, to generate a message to mem containing fraudulent wiring instructions for the closing funds. The e-mail having come from her verified account, I followed the instructions - resulting in a loss to me of nearly $60,000 in cash. It took a few hours, and a few confused exchanges between me and my agent, to figure out what had happened but by then the wire transfer had cleared and the funds were in the hands of the thief.