Mr gray company contact will throw his staff under the proverbial bus and offer no solutions. I have never had a company ship obviously used products and represent them as new. On top of the fact they ship the wrong order along with the full customer address and information.
If you are interested in this type of service they may be able to help you out of your cash.
I orderd a boat dock bumper in july of 2018 and it was shipped after a couple of weeks. it worked out great. decided to order another one on 8/15/18. Cristian Gray emailed me back and said the item was not in stock but should be in soon and asked if I still wanted the item. I responded yes that I could wait a few days for the item to come in..I emailed him back a month later to inquire about the status of the order and got a respons that they were expecting the dilivery any day now. it is now 10/23/18 and have sent 5 more emails inquiring about the status of my order with no return response. alose lefta message on a phone recorder #1-(717)707-5565 with no respons yet.
after started doing some research and it appears that I have got scammed and am out $206.00 for an order that I have not recieved.
also asked for a refund but as of this date have not recieved one.
Seller sent wrong item. Refused to send right item. Claimed he does not know his inventory. Had to file complaint with payment company and the forced return of funds weeks later. This guy is a crook.
Returned item new sellable condition and they kept $10 and told me to shop somewhere else because I raised a stink. I wanted to exchange the item. They refused to give a phone number so I could speak with someone. Ripoff company do not buy from them.
Discount Marine Supplies Reviews
Non existent customer service after the sale
Mr gray company contact will throw his staff under the proverbial bus and offer no solutions. I have never had a company ship obviously used products and represent them as new. On top of the fact they ship the wrong order along with the full customer address and information.
If you are interested in this type of service they may be able to help you out of your cash.
I orderd a boat dock bumper in july of 2018 and it was shipped after a couple of weeks. it worked out great. decided to order another one on 8/15/18. Cristian Gray emailed me back and said the item was not in stock but should be in soon and asked if I still wanted the item. I responded yes that I could wait a few days for the item to come in..I emailed him back a month later to inquire about the status of the order and got a respons that they were expecting the dilivery any day now. it is now 10/23/18 and have sent 5 more emails inquiring about the status of my order with no return response. alose lefta message on a phone recorder #1-(717)707-5565 with no respons yet.
after started doing some research and it appears that I have got scammed and am out $206.00 for an order that I have not recieved.
also asked for a refund but as of this date have not recieved one.
do not deal with these people
do your homework first
Seller sent wrong item. Refused to send right item. Claimed he does not know his inventory. Had to file complaint with payment company and the forced return of funds weeks later. This guy is a crook.
Returned item new sellable condition and they kept $10 and told me to shop somewhere else because I raised a stink. I wanted to exchange the item. They refused to give a phone number so I could speak with someone. Ripoff company do not buy from them.