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report scam| Country | United Kingdom |
| State | England |
| City | London |
| Address | New Bridge Street House, 30-34 New Bridge Street, |
| Phone | (855) 984-9744 |
| Website | https://directsave.store/ |
Direct Save Store Reviews
This company uses different names for different offers. They offer an item for "free" and say you only have to pay shipping. The total shows the item as free and a nominal shipping charge. (In this case, a key chain was listed at 1.95) No problem. No other charges were put forth. simply the $0.00 for the key chain and $1.95 for shipping costs.
I checked VERY carefully, and this was all that was listed on the bill. However, as soon as you agree to pay this charge, a NEW total shows up (in this case, $46.95) because they have forced the consumer to "join" their club and pay a newly added charge of $45.00.
The site says offers are fully refundable up to a month, but when I called seconds after discovering this horrendous sucker-punch, they argued and said "the charge was on their website". It was NEVER disclosed on my iphone offer ANYWHERE until they already put it on the bill. When I said I wanted my order immediately cancelled, they refused and said the "most they could do, was offer me a 75% reduction".
Legally, a customer has the right to cancel any order within 3 days, and yet these hostile argumentative people refused to be courteous, receptive and honor the request. I highly recoomend everyone avoids anything this group offers (if you can identify it in time) This item was originally from an offer called "sparkly" something or other.
HORRID HORRID personnel and experience with this batch. They defraud the consumer by promising an item for shipping charges and then, without disclosing it, add a huge unwanted "membership fee" onto the order. VERY VERY DECEPTIVE. Avoid at all costs.
Scammers
Yes Liked comments previously posted they do con you..and try and get to cancel order is a joke I've sent several emails which do net even receive a reply avoid at all costs
SCAMMERS
They are scammers. Dont buy from the website. They charge membership without you knowing. The membership ticked box comes after the pay button so you won't know unless you scroll all the way. I emailed to them. No response!
Zero Star For this Online Scammer
I too am a victim of this Direct Save Store. The posted a prince of $2.49 for watch which was suppose to be free but i had to just pay $2.49. But in the end i got cheated the deducted $58.00 and $2.49. When i ask them why they did this they told me its for the lifetime membership. Wait what membership??? There was no clause whatsoever they just ripped me of and extra $58.00 for nothing...
I HOPE THEY AND THEIR VENDORS ALL GET CAUGHT
Bad costumer service and deceiving!
I order a FREE watch that end-up in enrollment with the company $58.00, I called with NO luck then I email to immediately cancel my account and they gave me the run around and finally keep have of my $58..00 and never send me the Watch. This is entrapment and costumers be aware that they don't fallow the TERMS AND CONDITIONS from their company. If you ask me they are CON-ARTISTS! Remember if it sounds to good to be TRUE is because it is NOT True!!
Con artists
Avoid at all costs con artists.no response from customer service should not be allowed to trade. They have caught no number of customers with hidden charge