Last month Direct Processors contacted me and sold me a new processing program for Visa and Mastercards. I was told verbally I would pay 100.00 membership fee and .10 a card when it was swiped...This would be a GREAT DEAL!..There is a company in Orange County, CA doing this very thing, so I believed them.
They sent a contract thru docusign and I signed it, but could not read it until it was printed out...even printed out it was such small print, I needed two pairs of glasses. I am 66 years old and seeing stuff this small is a challenge! I discovered that there was no 100.00 month service charge, but a lease on the processor, an old FD130,for 48 months totally 4,800.00...(these processors retail at best for 399.00) I have been in business here for 39 years, with a great reputation (Google: Westwerk German Auto) I don't screw anybody, so I just assume no one would do this to me. I tried calling Direct Processors for two weeks daily and got an answering machine and no call back. I wished to pay full price for the processor, as I had with all my other processors. No one returned my calls, even when the processor went down!
RED FLAG #1 I got my first statement and it was NOT from Direct Processors, but from First Data, a very reputable company. There was a phone number on the statement....I explained to them that I wanted to buy the processor not lease it for 4,800.00 and they seemed to know NOTHING about this!
RED FLAG #2 I did some research... Ascentium Capital is holding the lease on this processor and debiting my account. I tried calling them...I even offered to pay the lease up front at the amount they probably owed direct processors for putting me into this lease...I offered them 2,000.00 just to get rid of them!..(Still way too much to pay for this processor), but I was trying to make everyone happy.... They said I could buy out the lease and get them off my back but, it cost me $6,000.00!!!..Oh My God!....for a 399.00 processor...REALLY? That's when I knew they were also dirty...they are in bed with the Direct Processor broiler room....
RED FLAG#3 Direct Processors has a D+ on line and a mile long list of people scammed just like me. Ascentium Capital also has a list of complaints a mile long for this same thing..leases on processors...its a GREAT SCAM. I called a rep from First Data to my office and they explained to me that these folks had cleverly covered all bases......There is even a clause in their contract that says "we are not bound by anything we SAY,but only to what they buyer signs"..and in my case...I could not see it until it was ELECTRONICALLY SENT TO THEM and I printed out at my end! Had these silly young people made it clear to me that I would be paying for this processors for the next four years, I would have told them that I am retiring soon, and I will not even be using the processor for the next 4 years.
I WOULD CERTAINLY NEVER AGREED TO SUCH A STUPID LEASE EVEN IF I WERE NOT RETIRING! They got my electronic signature and for them its a "license to kill"...it may be technically "legal" what they have pulled, but it certainly is not moral! Can you Help? Judy Wurschum Westwerk German Auto 12223 Woodruff Ave Downey, CA 90241 (562 803-4319) '
Direct Processors Reviews
Last month Direct Processors contacted me and sold me a new processing program for Visa and Mastercards. I was told verbally I would pay 100.00 membership fee and .10 a card when it was swiped...This would be a GREAT DEAL!..There is a company in Orange County, CA doing this very thing, so I believed them.
They sent a contract thru docusign and I signed it, but could not read it until it was printed out...even printed out it was such small print, I needed two pairs of glasses. I am 66 years old and seeing stuff this small is a challenge! I discovered that there was no 100.00 month service charge, but a lease on the processor, an old FD130,for 48 months totally 4,800.00...(these processors retail at best for 399.00) I have been in business here for 39 years, with a great reputation (Google: Westwerk German Auto) I don't screw anybody, so I just assume no one would do this to me. I tried calling Direct Processors for two weeks daily and got an answering machine and no call back. I wished to pay full price for the processor, as I had with all my other processors. No one returned my calls, even when the processor went down!
RED FLAG #1 I got my first statement and it was NOT from Direct Processors, but from First Data, a very reputable company. There was a phone number on the statement....I explained to them that I wanted to buy the processor not lease it for 4,800.00 and they seemed to know NOTHING about this!
RED FLAG #2 I did some research... Ascentium Capital is holding the lease on this processor and debiting my account. I tried calling them...I even offered to pay the lease up front at the amount they probably owed direct processors for putting me into this lease...I offered them 2,000.00 just to get rid of them!..(Still way too much to pay for this processor), but I was trying to make everyone happy.... They said I could buy out the lease and get them off my back but, it cost me $6,000.00!!!..Oh My God!....for a 399.00 processor...REALLY? That's when I knew they were also dirty...they are in bed with the Direct Processor broiler room....
RED FLAG#3 Direct Processors has a D+ on line and a mile long list of people scammed just like me. Ascentium Capital also has a list of complaints a mile long for this same thing..leases on processors...its a GREAT SCAM. I called a rep from First Data to my office and they explained to me that these folks had cleverly covered all bases......There is even a clause in their contract that says "we are not bound by anything we SAY,but only to what they buyer signs"..and in my case...I could not see it until it was ELECTRONICALLY SENT TO THEM and I printed out at my end! Had these silly young people made it clear to me that I would be paying for this processors for the next four years, I would have told them that I am retiring soon, and I will not even be using the processor for the next 4 years.
I WOULD CERTAINLY NEVER AGREED TO SUCH A STUPID LEASE EVEN IF I WERE NOT RETIRING! They got my electronic signature and for them its a "license to kill"...it may be technically "legal" what they have pulled, but it certainly is not moral! Can you Help? Judy Wurschum Westwerk German Auto 12223 Woodruff Ave Downey, CA 90241 (562 803-4319) '