Beware of Direct Liquation/The Recon Group out of Florida. If you are an Amazon FBA seller or Ebay seller looking for product this is not the place. Of the 3 different pallets they sent me, all of them had inaccurate inventory on the "manifest" they give you. For instance I purchased 30 Recoil Starter sets. The manifest they sent me gave that information. However what showed up was 16 Recoil Starter Sets and 6 X Laser; a far cheaper brand. Not only were the brands wrong but the total number included were wrong. Direct Liquidation refused to reconcile or admit fault even when I sent pictures. Of the product they send 60% immediately has to go in the trash. This is not product you can resell as it is entirely broken.
The worst part is the shipping. Jordan Hall was the sales agent I worked with. When I asked how to get the product shipped to me he introduced me to a company called FreightQuote and said they would take care of me. Direct Liquation provided me the pallet weight and size via email. However; being the sneaks they are they declined to write a freight class. When I called Jordan Hall to verify the freight class he assured me it was 50. Once the pallet was delivered to me I got a bill for an extra $110 because the dimensions "I had given" were incorrect. I showed FreightQuote the email Direct Liquation had sent me with the pallet information and they said it was incorrect and provided actual pictures and measurements. I sent this back to Direct Liquation who said Freight Quote was wrong and that I'd have to pay the money for "my" mistake. Freight Quote had the proof but Direct Liquation wouldn't help. I got stuck with the bill.
At the same time I was working on another load. I didn't know how bad these guys were yet. This time I used UPS to ship my product. I again got an email from Direct Liquation/The Recon Group with the pallet weight and dimensions. I called Jordan Hall and asked what the freight class was. He told me that it was 50. I verified because I didn't want to get it wrong. UPS quoted $251 to ship my pallet. Now; 2 months later I got a bill for $1,068. UPS is claiming that the freight class was 250. Never once did they call to inform me they'd be charging me 4 times what they quoted me. They just sent me a bill.
When I brought this to the attention of Jordan Hall he became very defensive and claimed he never gave me any such information and I was the one that made the mistake. I explained that he was the only place I could have gotten the infomation on weight, dimenstion, and class and I didn't have the pallet in front of me and his team did. He told me I should be more careful in the future.
I will be. I hope you will be too.
Please do not buy from Direct Liquidation or The Recon Group out of Florida. The stuff they sell is junk and you'll be luck if you don't loose your shirt.
Direct Liquidation Reviews
Beware of Direct Liquation/The Recon Group out of Florida. If you are an Amazon FBA seller or Ebay seller looking for product this is not the place. Of the 3 different pallets they sent me, all of them had inaccurate inventory on the "manifest" they give you. For instance I purchased 30 Recoil Starter sets. The manifest they sent me gave that information. However what showed up was 16 Recoil Starter Sets and 6 X Laser; a far cheaper brand. Not only were the brands wrong but the total number included were wrong. Direct Liquidation refused to reconcile or admit fault even when I sent pictures. Of the product they send 60% immediately has to go in the trash. This is not product you can resell as it is entirely broken.
The worst part is the shipping. Jordan Hall was the sales agent I worked with. When I asked how to get the product shipped to me he introduced me to a company called FreightQuote and said they would take care of me. Direct Liquation provided me the pallet weight and size via email. However; being the sneaks they are they declined to write a freight class. When I called Jordan Hall to verify the freight class he assured me it was 50. Once the pallet was delivered to me I got a bill for an extra $110 because the dimensions "I had given" were incorrect. I showed FreightQuote the email Direct Liquation had sent me with the pallet information and they said it was incorrect and provided actual pictures and measurements. I sent this back to Direct Liquation who said Freight Quote was wrong and that I'd have to pay the money for "my" mistake. Freight Quote had the proof but Direct Liquation wouldn't help. I got stuck with the bill.
At the same time I was working on another load. I didn't know how bad these guys were yet. This time I used UPS to ship my product. I again got an email from Direct Liquation/The Recon Group with the pallet weight and dimensions. I called Jordan Hall and asked what the freight class was. He told me that it was 50. I verified because I didn't want to get it wrong. UPS quoted $251 to ship my pallet. Now; 2 months later I got a bill for $1,068. UPS is claiming that the freight class was 250. Never once did they call to inform me they'd be charging me 4 times what they quoted me. They just sent me a bill.
When I brought this to the attention of Jordan Hall he became very defensive and claimed he never gave me any such information and I was the one that made the mistake. I explained that he was the only place I could have gotten the infomation on weight, dimenstion, and class and I didn't have the pallet in front of me and his team did. He told me I should be more careful in the future.
I will be. I hope you will be too.
Please do not buy from Direct Liquidation or The Recon Group out of Florida. The stuff they sell is junk and you'll be luck if you don't loose your shirt.