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Dignity Health Mt. Shasta Community Clinic


Country United States
State California
City Mount Shasta
Address 912 Pine St
Phone 1 530-926-7131
Website https://locations.dignityhealth.org

Dignity Health Mt. Shasta Community Clinic Reviews

  • Aug 22, 2019

If you are health-uninsured, as I am, you will be charged $2,200 PER HOUR by this organization, going off of the three separate bills I've received from Dignity Health following a 3-hour ER visit on July 15th of this year totaling a coronary-inducing $6,600! They will not inform you of this rate they will be charging you for not being insured (which is called non-disclosure or consideration on the contract which renders it null and void legally), but just casually sit you down in a chair and do all sorts of administrative paperwork for about a half an hour, as they did with me, then propped me up in another chair in a hallway for nearly an hour.

When I informed them I was suffering excruciating stomach pain and could I get some pain meds, an RN said they would get me something (which didn't arrive for another 45-60 mins. or so, and which was about a 1 oz. shot of Mylanta mixed with lidocaine, and which only covered my pain for about 4-6 hours). A half hour later, when I asked about the pain meds again and that I may pass out, an RN said, "If you pass out, can you make sure to try to fall backwards?"

instead of finding me a bed, which they eventually did. This is the mindless level of "care" you will likely get from Dignity Health Mercy Medical Center ER (I went to the one in Mt. Shasta, CA), let alone the absolutely brazen extortion attempt by charging such an outrageous rate. The last ER visit bill I had, for about a 3-5 hr.

visit several years back and at a different medical group's ER in another state, was about 10% of this amount, and it's simply unacceptably confiscatory, so as a result, on Aug. 12th I put their CEO Joseph Jasser on Notice to this effect, and have also informed their billing office that they will never, ever see a dime of it unless they want to honor my lawful counteroffer of $500, to at least remunerate their staff for their 3 hours' work (I'm a nice guy -- I could have just said, you get nothing, I am suing you). The doctor, when he finally arrived, spoke to me for about 5 minutes, total.

Is it fair and equitable to bill me (actually termed a "Statement of Services", so they are just "making a statement") for $6,600 for 3 hours, only 5 minutes of which were spent with an actual physician? Oh, also, they informed me that the BP monitor was faulty when it kept beeping an alarm constantly that my BP was between 97 over 50 and 90 over 44 (very low blood pressure). "I can look at you and see that your BP isn't that low," said Kim, one of the RNs, answering my concern. Really?

You have the sheer audacity to charge such extortionate rates for services and patient treatment that's this shoddy and woeful? I am not kidding, Dignity Health (save your dignity and health and stay the hell out of this place!), you will only see $500 -- if you honor my counteroffer -- and if not, your CEO and/or CFO will receive a high-dollar amount liability lawsuit for such mis-treatment and attempted fraud on top of it.

I already have disputed bills in years past that have gone to collections and on my credit report, and I can and will rightfully notice all those agencies participating in this fraud, so you can chase your tail and these "statements" all you want till you are blue in the face! Now, you tell me, unless you were bleeding out, would you risk these uncaring rip-off artists or death?

No wonder they waved me off when I said, "Do you want my credit card now?" And I am so glad they did, though I would have done a charge-back immediately at this rate. They also need time to add-up all their extortionately-priced services, which took about a month.

Also, I was never given ANY pain med prescription for the horrible pain I was in due to gastroenteritis or mushroom poisoning (could have been either, though "Dr. D" felt it was "not an Amanita" poisoning, which was supposed to make me feel better?). Subsequently, I suffered for three (3) further weeks the most ghastly GI tract pain imaginable, short of a gunshot wound, which felt like my guts being tied into knots, with broken glass being passed through them.

I couldn't eat or relieve myself properly for days, had several sleepless nights, and all because this company seems to be more interested in stemming the opioid crisis than with proper, individual case-basis, patient care (I received their disclaimer sheet about the opioid epidemic, which is all well and good but caused me incredible suffering because you think denying one patient proper pain meds is going to make a dent in our national epidemic?!).

You know what they told me? "Get yourself some antacids"! For real. $6,600. This is modern medical science in action??? I did get some store-bought antacids, which did about next to nothing. I nearly OD'd on Advil gel caps, because these sadists refused to prescribe me any effective pain medication. Stay away!

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