Called Dicks Beards and asked for a appointment to bring in my 2010 chev malibu because of my engine light is on. I got a appointment to bring the car in on a saturday at 8:00. I droped the car off with a copy of my warrenty that I showed to them and they took it and was told that they would call me with what might be the problem. I recieved a call at 1:30 on the same day "Saturday that my car was fixed and to come pick up my car, I was wondering what was going on with what that they fixed as well how much the job was going to be. When i got ther I was told that they put a tempory wire hardness on my car and they ordered one for me? I did not ask them to fix anything as well they did not call me to ask me to do this tempory hardness ? I brought the car home and found out that the engine light came back on half way home. I called back and was told to call back on monday? I called back on monday and spoke to the worker about this, I was told that they were waiting on the part as well was told that my warrenty now does not cover wireing? I explained to the worker that I will call my warrenty company as well I ask him why they did the half job with out calling me to see if I wanted them to do anything? I was told to talk to the manager. I have a bad heart which I had to go into the hospital that saturday night, "Not because of the car issues, I was in the hospital a few days "When I got home from the hospital I called Dicks beards repair shop and asked them if the manager could call me back with what was going on? I waited a day and called back and was told that the manager was in , I went down there and asked to speak to the manager , went into managers office and explained to him about what was going on, Manager said that they wee doing me a favor to do the half wire hardness job, I explained to him that I did not ask them to do anything, and that they should of called me first. Manager was not helpful, Now I have a car that is dying out alot as well is running very bad because of this work that they said they did, as I said When bringing the car home on that saturday "Half way home engine light was back on as well now car started to die out!! So even what they suppose of to do? was not fixed and was worse. When I first called dicks beards "I wasw told that the guy who worked on my car "Got fired!! I am so depressed as well so upset that now my car runs so bad now, I am a older man raising my 4 grandchildren on ssi and ssdi due to my daughter going to heaven, This car was taking me and the grandchildren to spencer to visit my daughter's grave, Now I can not leave cape cod because of the car not working right, I really do not know what else to do. I really believe that i was riped off by this repair shop of Dicks Beards chevrolet . Thank you >Mr Richard Brooks
Dick Beard Chevrolet Parts Reviews
Called Dicks Beards and asked for a appointment to bring in my 2010 chev malibu because of my engine light is on. I got a appointment to bring the car in on a saturday at 8:00. I droped the car off with a copy of my warrenty that I showed to them and they took it and was told that they would call me with what might be the problem. I recieved a call at 1:30 on the same day "Saturday that my car was fixed and to come pick up my car, I was wondering what was going on with what that they fixed as well how much the job was going to be. When i got ther I was told that they put a tempory wire hardness on my car and they ordered one for me? I did not ask them to fix anything as well they did not call me to ask me to do this tempory hardness ? I brought the car home and found out that the engine light came back on half way home. I called back and was told to call back on monday? I called back on monday and spoke to the worker about this, I was told that they were waiting on the part as well was told that my warrenty now does not cover wireing? I explained to the worker that I will call my warrenty company as well I ask him why they did the half job with out calling me to see if I wanted them to do anything? I was told to talk to the manager. I have a bad heart which I had to go into the hospital that saturday night, "Not because of the car issues, I was in the hospital a few days "When I got home from the hospital I called Dicks beards repair shop and asked them if the manager could call me back with what was going on? I waited a day and called back and was told that the manager was in , I went down there and asked to speak to the manager , went into managers office and explained to him about what was going on, Manager said that they wee doing me a favor to do the half wire hardness job, I explained to him that I did not ask them to do anything, and that they should of called me first. Manager was not helpful, Now I have a car that is dying out alot as well is running very bad because of this work that they said they did, as I said When bringing the car home on that saturday "Half way home engine light was back on as well now car started to die out!! So even what they suppose of to do? was not fixed and was worse. When I first called dicks beards "I wasw told that the guy who worked on my car "Got fired!! I am so depressed as well so upset that now my car runs so bad now, I am a older man raising my 4 grandchildren on ssi and ssdi due to my daughter going to heaven, This car was taking me and the grandchildren to spencer to visit my daughter's grave, Now I can not leave cape cod because of the car not working right, I really do not know what else to do. I really believe that i was riped off by this repair shop of Dicks Beards chevrolet . Thank you >Mr Richard Brooks