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Dice Auto Sales


Country United States
State Michigan
City Lansing
Address 2117 S Cedar St
Phone 1 517-708-8700
Website https://www.diceautosales.com/

Dice Auto Sales Reviews

  • Nov 8, 2022

Dice Autosalesman Intentionall Withheld information AboutT THE 2014 TRAVERSE That We were interested IN, He Fraudulently Sold US The Car not telling us it had been in an accident prior to selling to us and signing the purchase contract After the cars transmission failing and the car being OUT OF SERVICE COMMISSION FOR OVER 60 DAYS. THE Dealership had the car in their Possession for over 41 days WITH THE expectation OF NECESSARY REPAIRS TO BE COMPLETED. ON DAY 41 BOTH THE THIRD PARTY AUTO REPAIR SHOP AND THE OWNER JEFF FROM DICE AUTO SALES ASSURED US THE CAR WAS IN good working order and could be picked up an driven with no issues.. DURING THE COARSE OF DRIVING THE CAR HOME THE TRANSMISSION LINE BLEW UP LOOSING ALL THE FLUID , ALL THE FLUID BLEW UP ON THE CARS ENGINE,THE CAR THEN BECAME DISABLED AND FAILURE OF THE TRANSMISSION WORKING COULD NOT DRIVE WOULD NOT GO FORWARD OR BACKWARD HAD TO TOW, 10/26/22, 11/1/22 HAD CAR TOWED TO DEALERSHIP AND ASKED FOR REFUND OF DEPOSIT AND TO CANCEL THE CONTRACT. CAR HAD 2 FACTORS QUALIFYING IT FOR REFUND STATUS. OUT OF SERVICE FOR OVER 30 DAYS, FRAUD TERMS IN REPRESENTATION OF CAR CONDITION. FAILURE TO REPAIR THE MECHANICAL ISSUES. THE DEALERSHIP OWNER JEFF, REFUSED TO WORK WITH US AND THREATENED TO REPOSSESS THE VEHICLE. WE HAD NO CHOICE BUT TO TOW THE VEHICLE TO ANOTHER AUTO REPAIR SERVICE, THEY DIAGNOSED THE 2014 TRAVERSE, FOUND OUT IN PRIOR ACCIDENT AND THE CAR WAS NOT PUT BACK IN WORKING CONDITION, WAS MISSING PARTS,DUE TO FAILURE OF THE PRIOR MECHANICS ATTEMPTING TO REPLACE RADIATOR AND FAN, THEY DID NOT REPLACE THE NECESSARY PARTS,CAUSING THE LINES TO TRANSMISSION TO BURST, WE NOW HAVE TO COME UP WITH THE REPAIRING OF THIS MAJOR ISSUE. REPLACING TRANSMISSION, AND OTHER MISSING PARTS FROM PRIOR MECHANICAL ISSUE, WE DID CONTACT DICE AUTO SALES AND BASICALLY SAYS THE PROBLEM IS OURS WE OWN THE CAR.

Another issue was the upcharge of the original sale price listed on their website FROM 11995 TO 12125 IN THE CONTRACT. WE were included in our contract a extended WARRANTY OF 1700.00 THAT WE CAN NOT USE, THE DENIED ANY CLAIM SINCE THE INITIAL CAUSE WAS NEGLAGENCE ON THE PRIOR ACCIDENT DAMAGES THAT WERE NOT APPROPRIATELY REPAIRED AND FAILED TO ASSEMBD LE AND REPLACE ALL PARTS ,OMITTED SOME PARTS WERE COMPLETELY LEFT OFF THE CAR CAUSING THERE TO BE EXTENSIVE DAMAGE TO TRANSMISSION.

We the consumerhave no choice but to use out of pocket expenses for repairs that we really cant afford on our income and SINCE THE EXTENDED WARRANTY WONT COVER ANY OF THE CURRENT REPAIRS NEEDED DONE IN ORDER FOR US TO HAVE ANY USE OF THE VEHICLE OURSELVES,

IT ISgoing to cost us ABOUT 5700.00 AND along with that we have AN BUYER REMORSE,and still are forced to TO HONOR THE FINANCING CONTRACT IN THE AMOUINT OF 21000.00 ALL OF THIS FOR A CAR ONLY WORTH ABOUT 8000.00 AT THE MAX.

WE are seniors experienced several hardships including stress,trouble finding transportation to and from places ,MISSING MEDICAL APPOINTMENTS NEEDED, I HAVE BREAST CANCER AND HUSBAND HAS MEDICAL ISSUES TOO. WE WERE LEFT TO HANG OUT TO DRY., STUCK WITH THIS CAR THAT WOULD NOT HAVE PASSED INSPECTION AND BE UP FOR SALE ON THE LOT. we also missed out on a scheduled trip to texas, this was also why we purchased this kind of vehicle for a safe and reliable transportation, missed out on grandkids football games, no means of transportation since the vehicle we had purchased for these events was out of service and still unsure of a completed repair date.

PLEASE HELP US IF YOU CAN. THEY DEALER HAS NO MEANS OF TRYING TO FIX THIS SITUATION. WE HAVE SEEN SEVERAL BAD RATINGS REGARDING THIS COMPANY DICE AUTO SALES, SEEMS THEY HAVE THE SAME UNDERHANDED INTENTIONS WITH ALL OF THE CARS SOLD, THEY RIG UP LONG ENOUGH AND WITH HOLD PERTINANT SAFETY INFORMATION TO CONSUMER, GIVING THEM THE OLD SALESMAN LINE, EVERYTHING IS COVERED AND THE CAR IS IN GREAT MECHANICAL CONDITION.

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