Free dinner for information on home fire safety followed by home visit to sell and install VERY expensive fire alarms that can not be bought anyehere else so they can not be checked out or returned. Flaming fire broke out in toaster oven. Very close DeTech alarm never sounded. In a bedroom far away cheep very old other alarms sounded.
I spoke with Dave Meadors last week regarding my smoke detectors that were purchased and installed 3 or 4 years ago. The batteries are already chirping, despite the fact that I was told they'd last 10 years. I'm a single mom with no access to a ladder to change the batteries. I asked him if anyone could come change them for me. He said that they don't normally change batteries for customers. He said the service people didn't have access to a ladder (I told him he should probably come up with a better lie than that since they had the ladder to install the devices and would need a ladder to do any necessary service/repairs).
He said I'd have to buy the batteries, rent a ladder, and pay a service call for someone to come do it for me. I then just asked him what kind of batteries it would need so I could take care of it myself. He told me it needed a pair of 3v lithium batteries that could be purchased online. Now I go to look for them online, learning that there are numerous 3v lithium batteries, and he didn't give me the specific model number to purchase. I am extremely disappointed in the lack of customer service provided by this representative. However, after a little online research, this seems to be the norm for this company, and especially this individual.
DeTech, Inc. Reviews
Free dinner for information on home fire safety followed by home visit to sell and install VERY expensive fire alarms that can not be bought anyehere else so they can not be checked out or returned. Flaming fire broke out in toaster oven. Very close DeTech alarm never sounded. In a bedroom far away cheep very old other alarms sounded.
I spoke with Dave Meadors last week regarding my smoke detectors that were purchased and installed 3 or 4 years ago. The batteries are already chirping, despite the fact that I was told they'd last 10 years. I'm a single mom with no access to a ladder to change the batteries. I asked him if anyone could come change them for me. He said that they don't normally change batteries for customers. He said the service people didn't have access to a ladder (I told him he should probably come up with a better lie than that since they had the ladder to install the devices and would need a ladder to do any necessary service/repairs).
He said I'd have to buy the batteries, rent a ladder, and pay a service call for someone to come do it for me. I then just asked him what kind of batteries it would need so I could take care of it myself. He told me it needed a pair of 3v lithium batteries that could be purchased online. Now I go to look for them online, learning that there are numerous 3v lithium batteries, and he didn't give me the specific model number to purchase. I am extremely disappointed in the lack of customer service provided by this representative. However, after a little online research, this seems to be the norm for this company, and especially this individual.