Booked a trip to Dreams Los Cabos through destination weddings.com for my friend’s wedding but had to cancel over a week ahead of time due to a situation that came up. Paid over $1200 for a four day reservation and was told I would not be refunded for any of it.
I checked with the hotel and they say you can cancel rooms up to four days prior to your reservation for a $50 fee. Destinationweddings.com’s “travel agent" Dan Smtih did not have me sign anything, did not tell me the cancellation policy and did not tell me I needed their “travel insurance” to cancel without penalty though the travel insurance is basically paying an extra $50 per person to their third party company (travel impressions ltd) for “insurance.”
The travel agent originally emailed all guests of the wedding stating they have to book through him to get the “deal” and he told me the bride and groom signed a contract making them financially responsible if one of their guests had to cancel or if one of their block of rooms wasn’t filled.
It seems very unethical and I consider my money as being stolen by this company right now since I paid for services that I will never receive.
I do not want this to happen to anyone else regardless of whether I personally get my money back or not. This website is a complete and absolute scam, its much better to book travel through the hotel or airline directly, these people are just out to steal money and don't really do anything except lie and rip you off.
DestinationWeddings.com Reviews
Booked a trip to Dreams Los Cabos through destination weddings.com for my friend’s wedding but had to cancel over a week ahead of time due to a situation that came up. Paid over $1200 for a four day reservation and was told I would not be refunded for any of it.
I checked with the hotel and they say you can cancel rooms up to four days prior to your reservation for a $50 fee. Destinationweddings.com’s “travel agent" Dan Smtih did not have me sign anything, did not tell me the cancellation policy and did not tell me I needed their “travel insurance” to cancel without penalty though the travel insurance is basically paying an extra $50 per person to their third party company (travel impressions ltd) for “insurance.”
The travel agent originally emailed all guests of the wedding stating they have to book through him to get the “deal” and he told me the bride and groom signed a contract making them financially responsible if one of their guests had to cancel or if one of their block of rooms wasn’t filled.
It seems very unethical and I consider my money as being stolen by this company right now since I paid for services that I will never receive.
I do not want this to happen to anyone else regardless of whether I personally get my money back or not. This website is a complete and absolute scam, its much better to book travel through the hotel or airline directly, these people are just out to steal money and don't really do anything except lie and rip you off.