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DesignVation


Country United States
State Texas
City Dallas
Phone 1-888-302-6534
Website https://www.designvation.com

DesignVation Reviews

Most Useful Comment
  • Jun 30, 2016

In March 2016 I wanted a logo for a new business. One Logo Design advertised a logo for $29.99 but then for $400 they would provide the following. I got UP sold and agreed and paid the $400 and then got nothing but a logo design. They sent me web designs that had nothing to do with my business. They didn’t understand my business and took no time to learn. It is now almost July and no refund, no web site designed.

I think they are a Boiler Room of telemarketers who get Logo business, and when they up-sell to web design for any amount they can get. They then call in someone who is either in another country or who will work dirt cheap, and they give the jobs to them.

They can rarely, if ever be reached via telephone and they had no voice mail whatsoever. They claim a 100% guarantee and satisfaction, but they have not refunded a penny even though they told me they are refunding my $400, no credit has appeared in the 3 weeks since they have been promising to refund me in early June, today is June 28th. The original $400 in March 2016 was supposed to include:

Mark as Useful [1 vote]
  • Sep 12, 2017

This is the second time I have ordered a website from this company. I needed a more robust website as the current one wasnt finished. They guarantee a ecommerce website in 30 days its been 90 and nothing to show for it. They dont respond by email or phone calls.

  • Apr 27, 2017

Frausters

I concur with all the reviews above. Same experience. These people are out there to get your money and not deliver. Not worth the trouble. Brian William, Isaac Stevens, Jack...(something or other). Those are fake names anyway. Most often you cannot understand what they say.

  • Feb 10, 2017

Tvieves

don't DO anything with these motherfuckers they are not have any office in USA territory they only will stole your money .

  • Dec 20, 2016

This company is a complete scam. I called them for a logo referred by a friend of mine. they upsold me on a website which to this day is my biggest regret. the website came out ok, but any issue took years. the emails worked poorly complete mess.

finally i changed host had to pay extra money only to start getting emails that my domain needs renewal. I agreed to pay designvation $200 for this even though it was a complete rip off but i just wanted it done. this was 16 days before my deadline. now my site is down and they dont answer emails or calls, i dont know what to do.

  • Sep 2, 2016

I started a new business and needed to get a website built quickly. I called a number of companies and ended up with Designvation. They claimed they could get everything done in 2 weeks or less and be able to start accepting money when complete. All I had to do was pay extra from the standard costs. I thought it was worth it because I had customers waiting to enroll.

I am not a technical person and my site could be very basic so I thought this was a good idea. I didnt know all of the questions to ask regarding maintainence of the site and how things would work after it was completed. They speak in very broad terms except when it gets to what they are willing to do after the site is built. They do not put enough of the information in writing and the broad based language is used to their advantage when you ask for changes.

In the beginning there was a lot of communication but they didnt seem to get what I was saying. Now I do not care where they are based or what their nationality is but I would like to know the time difference and hours of operation. They claim to be in Texas but I could never get them on the phone or email until after 12 est. There was also a big "language barrier" when I spoke with them. They didnt understand simple terms and because I was building a business around american football they were terribly confused. Their names are also not their real names, which is a cause for concern, despite what they tell you.

My site was built a week later then what they promised and there was No apology or refund of the extra money paid. When they went to put up my site I realized they used stock photos of professional teams. I informed them I had zero interest in being sued by the NFL and I would send different photo's to use. It was eye opening that they didnt know that those photos' couldent be used? Shortly after launch I was unable to get any response from them on the phone. In fact you can only get a response when you are calling the sales people. They have no legit phone system nor answering system so you cannot leave a message.

Now I had several issues with the site in the first 45-60 days. When I raised some issues they gave me answers that were so absure I couldnt believe they believed it. I noticed my emails were bouncing back from almost every client. They told me it was the other email providers fault. When I said the site was going down they told me there was no problem on their end it must be your connection. Nothing is their fault.

My site was "hacked" and they said I needed to speak with my website manager to find the reason. I didnt have one at the time but they offered to take that responsibility on for more money. I declined and spoke to someone local to me. I was instructed to get my site emailed and my guy would run a virus scan. When I made the request I was asked 5 times "why do you want that are you leaving us"? I told them no I will be with them for the year that I paid for. They refused to give me that information. They said I really didnt need it. They will take care of it for a small fee. I declined and a week later my site was erased. They claimed it was my fault not just for the hacking of my site but of several others that were on the same servers. So they wanted me to pay more money and because my site was down I was not able to make money and it scared my clients.

So now they are refusing to give me access to my site. They do not return emails and forget about calling them. I have paid 3 times what I agreed to as they hold your site hostage. They charge me for simple updates that I could do myself if I had the password for my site which they refuse to give me. Their 100% guarantee is 100% Bull sh*t. They do not care about the customer. And if you do not keep buying more services your site miracleously runs into problems. Stay away from these guys.

  • Aug 27, 2016

Company promised for 300.00 discounted price they would upgrade current web site. after 3 months of emails back and forth they stopped recieveing calls, constant hang-ups when they did answer,

Absolutly everything they were asked to do on he web page they did not do. When someone finally took my call I asked for a refund back, this was 4 months after my last email to them. I was told the account was closed and archived, no refund were be issued, their exact words, I would not recieve one penny back and slammed the phone down.

All personnel I orignally worked with are no longer there, everyone now I was able to speak with were very hard to understand, very thick accents, very rude, and unprofessional.

  • Aug 12, 2016

Do NOT Use this company

I found this company online and had positive reviews. I spoke with them and they could get my site up quickly and for a reasonable price. So I was happy in the very beginning HOWEVER they took every chance to upsell me. They claimed my site was hacked so I needed to pay more to get it fixed. Then I found out that the IP address they gave me was NOT Secure but it could be for more money. So emails I send bounce back from any reputable email because my IP is listed as not secure. Now I am NOT a tech person but I know when I am being lied to. I was about to leave and suddenly a serious problem popped up.

They are NOT in the USA. They claim to be in Dallas and all of their names are VERY COMMON American names but have serious Indian accents. I have no problem with them being Indian I have a problem with them lying. I have lost my Rep 2 times and I cannot get them on the phone. The only waay to reach them is via Chat on their site. I send them work to do and they say it will be 3 days to complete. It wouldnt take me but 20 minutes. And they NEVER complete my order. Then they try and sell me something else. Its like buying a car but it doesnt have wheels a key or engine those are EXTRA at Designvation!!!!

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