Initially used contractor as a referral. Referral had never personally worked with Dan Hall but we agreed to meet with him. Initial meeting was friendly. Work performed is for commercial use and was time critical so scheduling and minimizing business closure/delays was critical. Agreed to have carpenter create a partition wall and a bar. These would be built off-site.
Initial installation was set and contractor canceled installation on the morning of with no explanation. Contractor then did not return calls/emails/etc. for two days. Contractor then apologized and would install the following week (7 days after initial installation date). On morning of rescheduled installation date (2 hours AFTER he was supposed to be on sight) contractor sent email stating that he would not be showing up and will need to reschedule again. Contractor did not respond until the following day to schedule installation yet again. Contractor finally installed both projects 2 weeks after the initial agreed upon installation. Contractor did not have reasonable explanation for delays. We were generally pleased with the work. Contractor did compensate for wasted time and delays.
The bar was installed unfinished as we needed to decide on the bar face as well as the top. We made the decision on the bar face and also needed a desk created for the store. As we were back on good terms with Dan and he seemed to be apologetic for his poor business etiquette we inquired on an estimate to install the bar face and the desk creation (which was modifying 2 wine barrels to be a functional desk as well as getting a sheet of glass cut by local glass company). We were specific about expectations on communication and installation and contractor agreed. Contractor provided estimate and date was set for installation.
Just prior to midnight the night before the installation the contractor sent an email stating he would not be showing up to install. Contractor provided no reasoning and did not respond for 2 days. Contractor sent email 2 days later stating that the glass company made a mistake and cut desk top in 2 pieces instead of 1. Again, contractor ignored inquiries as to why he did not show up to install and provided no update on a future installation date. Contractor then dragged this project out for an entire month. At one point, contractor's website was under construction, he was not returning emails, and his phone was stating that it was disconnected or changed. When we finally reached him, he stated that he was not hiding and was so offended that we were trying to reach him that he stated he would not be installing the bar face and that he would drop off our finished wine barrels ONLY. Contractor now had my deposit and finished materials for over 1 month and now was backing out of his contract.
While our goal at this point was to just recover our materials and move on, we did not expect such disrespect and insult. Contractor then stated he would drop off materials on a particular day. He sent an email on the day of the drop off and stated he would not be showing up and inquired if he could drop off materials the following day. I advised that I would be there and to drop them off. Contractor then did not respond or show up on the following day. I was forced to involve my attorney. Contractor all in all, FINALLY returned the materials 5 days later.
The work was poor and contractor would not drop off materials unless I agreed to pay a price that was MORE than his original estimate. He never advised that he had went over the original estimate and based on the work I do not believe he did. I believe contractor swindled us and is a crook.
BEWARE: If you decide to use this contractor you will be forced to go through unnecessary aggrevation and deal with complete disrespect and ignorance. Contractor will not only miss deadlines but will keep you materials hostage until you pay an increased price that is baseless and is pure extortion.
Dental Health Concepts Reviews
Initially used contractor as a referral. Referral had never personally worked with Dan Hall but we agreed to meet with him. Initial meeting was friendly. Work performed is for commercial use and was time critical so scheduling and minimizing business closure/delays was critical. Agreed to have carpenter create a partition wall and a bar. These would be built off-site.
Initial installation was set and contractor canceled installation on the morning of with no explanation. Contractor then did not return calls/emails/etc. for two days. Contractor then apologized and would install the following week (7 days after initial installation date). On morning of rescheduled installation date (2 hours AFTER he was supposed to be on sight) contractor sent email stating that he would not be showing up and will need to reschedule again. Contractor did not respond until the following day to schedule installation yet again. Contractor finally installed both projects 2 weeks after the initial agreed upon installation. Contractor did not have reasonable explanation for delays. We were generally pleased with the work. Contractor did compensate for wasted time and delays.
The bar was installed unfinished as we needed to decide on the bar face as well as the top. We made the decision on the bar face and also needed a desk created for the store. As we were back on good terms with Dan and he seemed to be apologetic for his poor business etiquette we inquired on an estimate to install the bar face and the desk creation (which was modifying 2 wine barrels to be a functional desk as well as getting a sheet of glass cut by local glass company). We were specific about expectations on communication and installation and contractor agreed. Contractor provided estimate and date was set for installation.
Just prior to midnight the night before the installation the contractor sent an email stating he would not be showing up to install. Contractor provided no reasoning and did not respond for 2 days. Contractor sent email 2 days later stating that the glass company made a mistake and cut desk top in 2 pieces instead of 1. Again, contractor ignored inquiries as to why he did not show up to install and provided no update on a future installation date. Contractor then dragged this project out for an entire month. At one point, contractor's website was under construction, he was not returning emails, and his phone was stating that it was disconnected or changed. When we finally reached him, he stated that he was not hiding and was so offended that we were trying to reach him that he stated he would not be installing the bar face and that he would drop off our finished wine barrels ONLY. Contractor now had my deposit and finished materials for over 1 month and now was backing out of his contract.
While our goal at this point was to just recover our materials and move on, we did not expect such disrespect and insult. Contractor then stated he would drop off materials on a particular day. He sent an email on the day of the drop off and stated he would not be showing up and inquired if he could drop off materials the following day. I advised that I would be there and to drop them off. Contractor then did not respond or show up on the following day. I was forced to involve my attorney. Contractor all in all, FINALLY returned the materials 5 days later.
The work was poor and contractor would not drop off materials unless I agreed to pay a price that was MORE than his original estimate. He never advised that he had went over the original estimate and based on the work I do not believe he did. I believe contractor swindled us and is a crook.
BEWARE: If you decide to use this contractor you will be forced to go through unnecessary aggrevation and deal with complete disrespect and ignorance. Contractor will not only miss deadlines but will keep you materials hostage until you pay an increased price that is baseless and is pure extortion.