For the past year I have been playing a mobile video game called Transformers: Battle Tactics. This game is available through the Google play store as well as the Samsung android app store. The game is officially and fully licensed by the company Habro. For the past few months the game has been getting worse and worse content wise, as well as having many "bugs" appearing in the game itself. Many players noticed that this same action was done last year right before DeNA shut down another one of their games. Many players asked asked the companies representitives through the games forums if the game would be shutting down. DeNA constantly reassured players that this was not the case. About 2 and a half weeks ago I used real money to purchase in-game gold to use in this game. I emailed the company to make sure this was not the case and was reassured. A week later it was announced by them that the game was ending and that no one would be able to use their gold, or get a refund. I have all the emails to prove this. I have been lied to and my money stolen by a company that claims to be reputable. After contacting Hasbro I was able to learn that DeNA had not made any plans to renew this game as early as last December. They lied to the players, sold in-game currency and items that they knew players would not be able to use. They also planned on keeping their shop open as long as possible to get as much money as possible from the players before finally making their announcement about the game ending.
DeNA Co., Ltd. Reviews
For the past year I have been playing a mobile video game called Transformers: Battle Tactics. This game is available through the Google play store as well as the Samsung android app store. The game is officially and fully licensed by the company Habro. For the past few months the game has been getting worse and worse content wise, as well as having many "bugs" appearing in the game itself. Many players noticed that this same action was done last year right before DeNA shut down another one of their games. Many players asked asked the companies representitives through the games forums if the game would be shutting down. DeNA constantly reassured players that this was not the case. About 2 and a half weeks ago I used real money to purchase in-game gold to use in this game. I emailed the company to make sure this was not the case and was reassured. A week later it was announced by them that the game was ending and that no one would be able to use their gold, or get a refund. I have all the emails to prove this. I have been lied to and my money stolen by a company that claims to be reputable. After contacting Hasbro I was able to learn that DeNA had not made any plans to renew this game as early as last December. They lied to the players, sold in-game currency and items that they knew players would not be able to use. They also planned on keeping their shop open as long as possible to get as much money as possible from the players before finally making their announcement about the game ending.