Carrier pulled a dry load of animal feed product. This product was able to load a van or a reefer. carrier picked up load and because there was room on the truck, they also loaded some frozen meatballs on the truck. Truck arrived at receiver and the load was immediately refused. The seal was broken and the reefer was on negative 10 degrees so the dry product got moisture within the bags and was ruined. An insurance claim was started and after 90 days, the insurance turned down the claim due to negligence on the part of the carrier. Carrier is no longer taking responsibility for the claim and will not respond to phone calls or emails. My customer is in the process of suing me for the money involved. Carrier admitted they were responsible but is refusing to pay the claim. Be very aware before you tender this guy a load.
Dejan Carrier Inc. Reviews
Carrier pulled a dry load of animal feed product. This product was able to load a van or a reefer. carrier picked up load and because there was room on the truck, they also loaded some frozen meatballs on the truck. Truck arrived at receiver and the load was immediately refused. The seal was broken and the reefer was on negative 10 degrees so the dry product got moisture within the bags and was ruined. An insurance claim was started and after 90 days, the insurance turned down the claim due to negligence on the part of the carrier. Carrier is no longer taking responsibility for the claim and will not respond to phone calls or emails. My customer is in the process of suing me for the money involved. Carrier admitted they were responsible but is refusing to pay the claim. Be very aware before you tender this guy a load.