I got a call from a repo agent stating he was looking for my 2015 camper trailer. I then try to call the credit union to find out what is going on. I spoke to a collector and then her boss and this is what they confirmed. I stand 31 days deliquent from their records. They state that my payment cant be made unless I pay an estimated 2000.00 dollars for repo agent fees etc. IF YOU DECIDE TO BANK WITH THESE PEOPLE KNOW HOW THEY OPERATE. I recently moved to Destin Florida and have not recieved any statements or any letters from them regarding anything like a Repo. THIS REPO MAN HAS CALLED COUNTLESS TIMES TODAY TO LOCK UP MY PHONE. This was the most unprofessional experiences I have ever encountered. I hope that other consumers report this type of activity to help build a class action lawsuit against DATCU for ilegal collection methods by their agents. Please share your experience with me. I noticed they had 4 BBB complaints that I could find. Doesnt suprise me. My experience with this company has been SCARY to say the least.
I was provided the loan from a local dealership when I purchased a car. The original loan was for $42,000 and I made all payments on time, even paying thousands ahead of schedule. I have an auto-pay service so I don't always see the account, but when I got it I noticed a $39.95 fee every month on the account. I called and was not able to get an explanation at first, finally I was told it was a monthly late fee. I told them, I paid every month, even paid an extra $2000 on my first payment. They applied the first large payment to the principle and not towards my loan and started charging me late fees. No one contacted me and I got no notice. After dealing with several uncooperative customer service reps, they have no interest in refunding the fees. Bottom line is, I've overpaid for 6 months and besides getting their principle and interest + $2000 extra, they have stolen an additional $40 a month. I'd find a more honest institution to borrow from in the future. Do not make the same mistake I made by choosing DATCU.
DATCU Credit Union Reviews
I got a call from a repo agent stating he was looking for my 2015 camper trailer. I then try to call the credit union to find out what is going on. I spoke to a collector and then her boss and this is what they confirmed. I stand 31 days deliquent from their records. They state that my payment cant be made unless I pay an estimated 2000.00 dollars for repo agent fees etc. IF YOU DECIDE TO BANK WITH THESE PEOPLE KNOW HOW THEY OPERATE. I recently moved to Destin Florida and have not recieved any statements or any letters from them regarding anything like a Repo. THIS REPO MAN HAS CALLED COUNTLESS TIMES TODAY TO LOCK UP MY PHONE. This was the most unprofessional experiences I have ever encountered. I hope that other consumers report this type of activity to help build a class action lawsuit against DATCU for ilegal collection methods by their agents. Please share your experience with me. I noticed they had 4 BBB complaints that I could find. Doesnt suprise me. My experience with this company has been SCARY to say the least.
I was provided the loan from a local dealership when I purchased a car. The original loan was for $42,000 and I made all payments on time, even paying thousands ahead of schedule. I have an auto-pay service so I don't always see the account, but when I got it I noticed a $39.95 fee every month on the account. I called and was not able to get an explanation at first, finally I was told it was a monthly late fee. I told them, I paid every month, even paid an extra $2000 on my first payment. They applied the first large payment to the principle and not towards my loan and started charging me late fees. No one contacted me and I got no notice. After dealing with several uncooperative customer service reps, they have no interest in refunding the fees. Bottom line is, I've overpaid for 6 months and besides getting their principle and interest + $2000 extra, they have stolen an additional $40 a month. I'd find a more honest institution to borrow from in the future. Do not make the same mistake I made by choosing DATCU.