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report scam| Country | United States |
| State | Alabama |
| City | Sherman Oaks |
| Address | 13547 Ventura Blvd, Suite 350 |
| Phone | 1-800-289-5916 |
| Website | http://www.darwaterfront.com/ |
I ordered samples of anti-aging skin cream 14 day trial I ordered samples of anti aging skin cream 14 day trial I had a family issues did not get it cancelled this in 14 days but I did pay full price for the product that I had received with a credit card and now I'm getting another bill and I have not ordered anything from them in over a year they have a previous address that is a year old and it's damaging my credit report.
I ordered a free sample of Brio skin care cream, offered by Christie Brinkley. I was told I only had to pay for shipping and if I didn't want further products to cancel within 30 days, which I did. Now, months later I get a collection letter from DAR Waterfront & Associates saying I owe $144.16.
What a freaking scam this company is........do they really think that some people will pay this ????
I am appalled at Christie Brinkley even being involved in something this shady.
The company called DAR Waterfront & Associates sent me a collection notice for a product called Allegro Anti-aging which I did not purchase. The amount of the balance is $70.04. I am disputing this collection claim as I never received an invoice and did not purchase or know anyting about the product.
They cancelled my card. This was over a year ago. I got a letter today saying "This is an attempt to collect a past due balance" of $70.04. And to dispute, I must write them or email them. When I went on line to file the dispute, I saw that this company is, itself questionable.
I purchased Allegro Anti aging cream to try. They used a celebrity in the advertisement. (Christy Brinkley). It was advertised as free, pay shipping and handling only. The cream came, it was actually very good. But it was expensive and I chose not to participate in buying any more. I called them to be sure that there was not going to be any more transactions on my card. I actually kept the container and information in case I wanted to buy more later. Well, a year later I get this notice in the mail "This is attempt to collect a past due balance". There was no past due balance. There is not phone number to call. It states that I have 30 days to dispute in writing or go on line to dispute. When I went on line, I saw that they are doing this to many people; this is a scam.
A year ago I ordered the above products from a Face Book ad. It was supposed to be a trail size for free but you pay shipping of $4.95. I read all the fine print and there didnt seem to be a catch. I got the samples and by the way they dont work. So no harm no foul. Now a year late I get a collection notice for $144.16 from DAR Waterfront & Associates. I try to call them to dispute and its a computer recorded voice. You don't get to speak with a live person and they say you have to dispute in writing. I never received anything but the trial sizes and never got anythign kind of bill from any compnay until a year later. Also when I called they gave a differnt mailing address in Sherman Oakes. Im not paying it as its not owed. It better not show up on my credit report or I will be getting an attorney.
I order some face cream from allergo after receiveing the cream use it for around eight to ten days, i got a rash on my face
i immediately call the company i were told to discontinue the cream and send the remaining back to them in which i did
it were free with s&h $5.99 and if you want to stop it i were told my order were cancel, now they are trying to charge me
$144.16 which i don't owe.
DAR Waterfront & Associates sent me a debt collection letter (pink stationary) for the following companies:
Brio Day and Night Serum, $109.00
Allegro Anti Aging $103
Total: $212
I don't recognize either of these companies as products I've ordered from. I did order a FREE Sample costing $4.95 postage something a while back but it was a scam and I called and cancelled within 14 days before auto-ship and auto charge would take effect. That's the only product. and while they kept trying to get me to stay on product I said NO NO NO.
I do not plan on paying this Company, Dar waterfront and associates, which is also a scam. I feel sorry for anyone who falls for this letter and sends them the money. Online disputes doesn't take you to any website. I checked the company by googling and everything sounded like a scam. Been in business as one individual for one year, named Daniel A. Revero, at address in Ventura, Ca.
Dar Waterfront and Associates send me a notice stating that it was attempt to collect a past due balance and that they had purchased this debit from creditor name allegro anti-aging as a charge off, I did order and received a trial order from allegro for the cost of shipping of $4.99, but no additional products were purchased. I have all documentation for this transaction.
I was on the website looking around and came to this anti-aging picture clicked on it looked at it went back out next thing I know in a couple weeks I get this cream and I thought oh well I'll try this out. So this happened a two three four months ago and here in the end of July I get a bill from Dar Waterfront and Associates saying they're attempting to collect a past due balance and which I had no idea that I was being charged for this cream I did not order. So now I'm filing this report I hope something comes of this. I did call there number on there for a dispute and as I got on there I seen where other people have received the same letter and decided to file a report. But I will try to go on there and dispute it if that's what I'm to do
I received a past due notice for an item I never purchased. The letter said that I must respond in writing if I am disputing this debt. When I called the telephone number it stated that I could send them an email at www.darwaterfront.com/dispute but when I tried to send them my response it is not an acceptable address.
I will follow up with a written letter but I do not trust them. I would appreciate anything that you can do for me. I do not want my credit ruined because of this issue.
Thank you for your help. Anything you can do will be appreciated.
Dar Waterfront sent me a bill of $103 which they said owe for an Allegro antiaging cream that they said I ordered. Firts of all, I did not order the cream. The cream was sent to me a sample for 0.3 cents which I never ordered.
Darwaterforont staed on the bill that I can dispute it by going to their website /dispute which is not even accessible. I wrote to them saying so but I do not want my credit score to be ruined by companies such as this one or the one who sent a promotional anti aging cream. I do not owe this money.
I received a free sample (but paid postage) for a skin care product a few months ago, Luminis. It came in a tiny plastic bottle and was 0.5 oz of a "serum" lotion. Like a moisturizer. I never bought the regular size or another product from the company, which was (according to the DAR Waterfront people) Belle epoque. Three weeks ago I received a collections letter stating I owed $197.72 for a bottle of Luminis, I'm assuming a full sized bottle, as wella as another product called Belle Epoque. I never ordered or received these products, and would not ever order products that pricey--ever. I am a senior citizen, but not a stupid one. Just a limited income one. I worried about this for three weeks before finding out that this DAR Waterfront company is a scam. They are trying to wrest money from people who may have ordered samples, claiming these people bought products they haven't, and scaring them into worrying about their credit rating. This musst be illegal and certainly is harrassment. Reading the comments from others, it is downright theivery in some instances. I have sent a letter disputing the charge, which I had to do because their "website" allows no place to post such a letter, even though the initial letter I received says there is, and the phone message I listened to (doggedly--it is slow) also states there is a place to post an online dispute letter. But there is NOT. So. If anyone out there has had a successful outcome against this company, please post your result and the steps you took to get there. Thanks. What a crooked world we live in.
I canceled the order as soon as I knew they charged my account over and over. I did not receive any product, so i do not feel I should pay for this scam that was on Face Book.
I return product unopened...they are theives, I should receive $ 106,00 back in my account. But have not!
I received a bill from DAR Waterfront & Associates. It states " We are contacting you relating to your past due account which is described above. Your account has been sold to us and the amount referenced above is now due to us." It gives me 30 days to dispute the charge. When you go to their website it says "Page not found". My bank notified me of frudulant charges for the same items and amount this collection company is trying to take from me.
I ordered a free sample with Bio day and night cream. Free sample for 3.99 to find I was charged 200.00 I called and cancelled the subscription and was charged a cancellation fee which I paid I was told that I did not owe anything else. I did not receive any correspondence from the company as to any amount due nor was my credit report changed. I received a letter from DAR Waterfront & Associates on 7/26/2017 stating that my account had been sold to them saying that I owed $54.50 that was charged off and that I need to pay them online or by calling the number provided which was a recording in which I could not speak to anyone. Being suspicious I searched the internet to find this is a scam. Why was my information sold.
I responded to an on-line ad for skin care. 1 eye cream and 1 anti-aging serum. Pay for shipping only. Call to cancel. I did receive samples. I did not get a price for products if I wanted to order more. I did call within the required cancellation time.
I chose NOT to order the product, felt it was not what I needed. The salesman, was helpful but put me on hold while he noted that I was not re-ordering. When he returned to the line, he stated that he had cancelled any further orders and thanked me.
A few days later, I looked at my bank statement. I was charged for 1 of each of the products. Which, I never received!
My bank account was charged : Bella $99.01 and Nuvajen $98.71. The total deduction $197.72
Reference / Current Number: 10077138 Previous Account: 1367175
I have been humiliated, robbed, lied to, cheated and furrious. Please DO NOT buy anything from these THIEVES. I am requesting my money back.
I have PAID ALREADY $197.72 cold hard cash thru my bank account and NOW they have the nerve to send me a pink notice saying that I owe them another $ 197.72 or my credit will be tarnished?
I ordered this product on a trial basis paying only the shipping. Before the fourteen days was up I called to make sue I didn't get any more product or get charged for product I didn't want. There was no talk of my owing them $70.04 at that time. Not sure why they are charging me now after all this time.
Facebook advertised Allergo Anti-Aging cream for $5.98 then I received an email from DAR Waterfront wanting $70.04 for the same product.
I bought a sample as a silver reward paying only shipping then cancelled within my 15 days.Now two years later I received this collection notice.I never received anymore product. Then was notified by my bank that they were trying to get unauthorized payments off of my debit card.I closed my account and have heard nothing until now. I owe them nothing.
Dar Waterfront sent me a collection letter for a beauty product that I never ordered. They said that I owed them $99.01 They also gave two phony accounts that one was a previous account and one was current Previous 1473963 Current 10079028 If you go to the dispute email address they give to make a report, you get a url error that address cannot be found. this company is a scam of some sort.
Order a sample of face cream that I paid shipping for. Upon receiving I cancelled and sent back the product with a label provided to me by the company. (Allegro) I contacted the company to ensure all things were received and I was assured they were and my account had been canceled and no monies were due and no additional product would be sent to me. 7 months later I receive a collection notice from Dar Waterfront to collect a debt on the behalf of this company claiming the account has been "sold to them". The email address provided to dispute the collection is not a valid email anddress and no one will answer the phone aside from the automated system with 2 options. (Pay or dispute by writing) this is a horrible scam with the run around and no resolution. The threat to ruin someone's credit and a waste of a good consumers time.
I order and day and night serum for my face. Only had to pay shipping and handling charges. A month later they was charging me againg for the 2 serums. I contacted my bank and stop the charges. a few days later received the product in the mail again. I returned to product back to the company. I didn't agree to get this product on a monthly basic. after trying the product I wasn't happy with it. Know I'm receicing a bill for both products that I didn't want, and returned back to them. I'm not going to pay for a product that was returned, and that I did not order again, and that I didn't want.
On July 21,2017 I received a letter saying this is a attempt to collect a past due balance of $109.00 for a fraudulent produc. Reference # 10062775 previous account # 6862117. I called the number 1 800 289 5916. It side press 1 to make a payment and press 2 to dispute in writing at dar waterfront 13701 riverside dr. suite500 sherman oaks ca, 91423 within 30 days of this letter so I did it's been two weeks I haven't heard anything from them. I never revived brio day and night serum. I never heard of this before. I knew I had to take action when I couldn't reach anyone on the phone.
Sometime ago I purchased a trail size Eye serum to try out and only was required to pay shipping at no time did I sign up for more product or ever get a bill stating that I owe more money, until I received this collection notice stating I owe $98.71. Dar Waterfront states in the notice they purchased the account from Encante Skin.
They are trying to charge me $197.72 for 2 Items . I only received the Regenify Eye Cream which I returned to them because I am on SSI and can afford $99.01 for eye cream when I don't receive $900 a month to live on . I call the eye cream Co. and this gal told me yo go ahead & send it back . I call them today and another gal said there was no note's saying I called them . She couldn't help me and I owed ... I told her I never received the second jar her reply was there computer showed I did . I just hung up . fawn.fce@,gmail.com Fawn Troy , Missouri
Received notice by mail 8/7/2017, form letter dated 8/7/2017; From DAR Waterfront & AssociatesAttempt tp collect past due balance,from Brio Day & Night Serum - acct# 5756239 with total balance due $144.16.
The only item purchased was "sample" products order from Bristo Day & Night Cream for $150 ea. on a credit card.
The company latter billed my credit card w/o permission for an additional shipment at full price..received a charge alert on the card, called the company direct and cancelled the order by phone to the company located in Colorado. Product was never received!
Collection account now#10057794, turned over to Dar Waterfront, for total of $144.16, have 4 days to respond to this letter to protest this billing, per DAR letter of 8/3/2017.
Note: Never once did I receive this product being billed; nor any billing associated with this disputed collection..no idea of any over due payment, or late payment related to this product.
No phone number to call for discussion w/ representative @ DAR Waterfront etc.
Ready to call the FTC @ 1-877-FTC-HELP over this disputed billing....
DAR Waterfront & Associates claims a balance due account in my name for $70.04 for a face cream as "Allegro anti-aging cream". That is untrue.
Several months ago, I responded to an internet offer for a FREE sample size of a face cream for only the cost of $3.95 for shipping. I paid the shipping fee by credit card immediately thereafter changed my mind and cancelled the order. I then disputed the order and the shipping charge was credited to my account. After cancelling the order I received a sample of Allegro Anti-aging cream. I contacted the online company and was told I could keep the FREE sample rather than return it. The sample was thrown away.
Today, I received a letter from DAR Waterfront & Associates dated August 3, 2017, stating my account had been sold them saying that I owed $70.04 that was charged off and that I need to pay them online or by calling the number provided which was a recording in which I could not speak to anyone. Being suspicious I searched the internet to find this is a Scam.
I do not owe any money to DAR Waterfront & Associates, and now find they have a terrible reputation the scamming others in just the same way. Let them try to get it, as I will report them to the Consumer Fraud Division.
I received a letter in the mail July 20, 2017 , stating that I owe 98.71 to a company called Encante Skin. I don't owe this money. It sounds like a scam. When I called the number on the letter it a automatic voice who identify me by my phone number and ask if I want to pay this debt by phone. Didn't have options to talk to a real person. The system told me to go online if I want to dispute the debt.
I never ordered this Allegro product, I did receive a box a few months ago and without opening box I returned to sender same say, took to post office wrote on box "Return to Sender" I donot recall ever ordering this product that is why I returned it!
DAR Waterfront is sending a collection notice on an item that I have settled payments years ago. They don't even have the billing address that I provided to the supposed complaining company. I never received addtional bills or invoices from the original company. One of my options to their collection notice is to request the name/address and contact information to the complaining company. I have sent DAR a letter requesting this information. I will update later.
On 02 OCT 2016, in response to an advertisement on Facebook, I ordered a sample of anti-aging cream from Hydra Skin Sciences of Bluffdale Utah. The stated charge was $4.95, with no further obligation. I paid by credit card. Within minutes, three separate charges from other companies for larger amounts hit my card account. Fortunately, my financial institution has strong fraud protection. The charges were frozen and I was notified the same day. An investigation indicated the charges were from sites outside the US and were part of a known internet scam. The charges were cancelled and a new credit card was issued. During the investigation period, I received two boxes from the Hydra address in Utah. I left them unopened, photographed them, then returned them to the Utah address by registered mail. This was well within the advertised 14-day "guaranteed return" period. Attempts to contact Hydra via website and email failed. I subsequently filed a complaint with the Utah Division of Consumer Protection. The agency acknowledged receipt, but I received no further notification and considered the issue resolved. However, I recently received a notice dated 21 JUL 2017 from DAR Waterfront and Associates of Sherman Oaks CA, demanding payment for a past-due account with Allegro Anti Aging. I have no way of knowing whether DAR is a legitimate business or is part of an interstate fraud. I consider the original charges to be fraudulent, and the collection notice to be extortionate at best. I am in the process of getting in touch with federal consumer protection and criminal agencies, as well as state consumer protection agencies in Utah and California.
I received the product on a trial basis and it didn't work. It was for wrinkles and lines on my face, because I didn't complain, they sent me a new one and after arguing with them, I sent it back for a refund. It took me about 3 weeks to get it, so I called and complained and they said they had issued one. NOW I GET THIS collection letter, when called DAR Waterfront all they asked for was a payment. So I went on DAR Waterfront today and found put about all the fraudulent things they have done so I am filing THIS complaint
Dar Waterfront & Associates sent me a notice threatening collections on an invalid account. I sent the company an email disupting the account and submitted a dispute on their website.
When I got the letter, I was surprised that I did not pay for the cream named Regenify Eye Cream. I knew I did not order that. If I order something, I would pay fully. The product I dont have here. Thank you
Vera, Granada Hills, California
Dar Waterfront claims that I am delinquent in a payment or $197 for face cream etc. I did not nor do I ever order makeup products. I am also on a fixed income. They are obviously trying to get me to give them my payment information so that they can rip me off! Also I don't owe them $197 so they obviously want to rip me off that amount first and who knows they may try to get get me get me for more income because that's just how these creeps work! I did not order on a trial basis or anything! I want them to stop! I owe them nothing - haven't even heard of them!
Received sample face cream. The then started sending more & charging my account. I returned all products to them.
They are now claiming I owe $109.00.
Scum of the earth!!
Darwaterfront and Associates Well, I saw this promotion for a free bottle of Explosive Performance, and Fierce Big enhancement, that was at least a year and a half ago, now darwaterfront is trying to get a $ 197.72 out of me.
DAR Waterfront & Associates claims a charge off account in my name for $51.50 for a face cream as "Allegro anti-aging cream". That is untrue, I never had an account with this company for products of any kind.
Over 8 months ago, I responded to an internet offer for a FREE sample size of a face cream for only cost of $3.95 shipping fee. NO other merchandise was involved. I paid shipping by credit card. I got a trial size of a NOXIOUS emollient that caused my skin to break out with only a tiny application.
This sample was thrown away as cheap garbage. If I want to pay over $50 for a face cream, I will go to a fine department store and buy a name brand product, not trash sold on a mail order offer.
Today I received a SCAM bill from this comapny, DAR Waterfront, which claimed I had an account with this company. TheyThe collection letter claimed this bogus account was a "charged off account" in the amount of $51.50. I NEVER had an account with this company, never ordered merchandise, or agreed to future shipments. I am being targetted and it won't work!
I owe ZERO to DAR waterfront and they have a notorious reputation for scamming seniors in just the same way. Let them try to get it, as I will report them to my states' Attorney General.
Received a notice to collect for an unpaid bill. No idea what it was all about, no reference info to pursue. Looked online and found another report filed by individ that this same company sent them s bogus collection notice
I am writing to say I received a collection notice about an Allegro anti-aging cream I never received nor do I want any part of. This notice is a scam. I tried calling and all I get is a prerecorded voice telling me I am re4sponsible for $70.04 which is not possible. I have never received or for that matter requested this product.JJD
I am disabled and was charged for Allegro Anti-Aging Cream for which I did not receive. I called the US Postal Service and UPS know that my address "do not leave packages at the door" and there is a notice on door "do not leave packages".
I never received the product and it was verified that I did not receive the product. Now several years later on 7/26/17 I received a collection letter from Dar WaterFront & Associates indicating that I owe $51.50. When you call their number you hear an automated recording indicating that you must respond in writing if you dispute the bill - you cannot speak to a live person! I do not owe this bill - never received the product and the charge was removed from my credit card.
I received a letter from Dar Waterfront & Associates printed on pink paper. They are demanding a total of $106.00.
The charges are $54.50 for Brio day and night serum and $51.50 for Allegro anti-aging cream. I remember selecting an item, but don't remember the name, and being told it was free and I just had to pay freight. I never received an invoice stating I owed them anything from these companies.
Dar Waterfront stated the IP address which was supposed to be mine, but I checked my computer and it is incorrect. Also stated it was on 2/11/2017, which was a Saturday. I don't check my email that late in the day, only first thing in the morning. Also the credit card ending they gave me was not mine, and that it was a VISA card. I do not remember which card I used to pay for the freight (I have 2 credit cards).
I am a senior and I am on a fixed income and this charge would make it hard for me to pay. They also said I had 30 days to file a letter of dispute, which I will do.
Sent me a bill for a product I had to pay shipping on, I never got 1 Bill and was told I only had to pay for shipping and as I have seen many other individuals have gone thru the same thing. I am totally disabled , cannot work and I have no credit cards to pay on because I am in a debt program. This is exactly the place I will send this fraudulent Offer, Bill, and OutRight Illegal SCAM! I have NO Credit Cards as they are all in Collection and whatever they sold me I will send back because I have No Money To pay this Scammers Bill as I cannot even work so they can stick it up their butt. I am totally disabled living with a disabled boyfriend and WE have NO money . I am sending this to my Debt People whom are cleaning up bills I am unable to pay, I am guessing they will tell you that this is Fraud and YOU have NO Right charging and sending me to a Collection Agency when I never ever got One Bill. Darlene
I ordered the Allegra Anti Aging by phone through a free offer to pay shipping only. I made a point to be sre there was no charge and that I was not signing up for anything to be shipped monthly and was making no commitment. It was to be a test only.
I have recieved a letter from collections for $51.50. Never was there a bill sent or was there any charge except shipping. I do not owe this amount of money and the whole thing is a scam. I have tried to call and only get an automated recording.
I also responded to an ad about a skin and eye product that was connected to Joy Behr. The products were basically samples. I sent $5 for shipping. That was all I did. Was not trying to set up an account. I gave them my prepaid card because I knew if I gave them a credit card they would try to stick me with regular shipments or maybe charge me for those samples. I am glad that I did that. I have been violated by companies like this before. They are trying to bill me for $197. If I don't respond to them within 30 days, they will take action. I will be more than happy to walk with them to the credit bureau. This company is a scam. Now I see why those products didn't work. Don't give these folks your money. SCAMMERS!
I don't recall asking for a sample of Nuvajen Anti-aging serum. But I assume I did. But it would have been for postage only! I am a senior. And I would not have money to buy $98.71 worth of anything! I will be reporting this to the Missouri Attorney Generals Office. I worked for the Governor of State of Missouri through my office of Tourusm for 37 years. I did not order this! I am disputing this!*
I ordered face cream. I called to complain about the product and cancelled​ any further deliveries. I then found a charge on my bank statement. I went to my bank, a federal credit union​. I called the company while at the bank to demand a full refund. My money was put back in my account in full several months ago. I have received a letter from the company demanding​ payment. I have proof of the refund.
I ordered a sample cream of Allegro and paid only for shipping. I don't understand why I am getting a bill for $103.
Account number: 10153080
I don't feel like I should be held responsible for this amount.
I tried to file a dispute online but was unable to. Anything you could do to help resolve this matter will be greatly appreciated.
They cancelled my card. This was over a year ago. I got a letter today saying "This is an attempt to collect a past due balance" of $70.04. And to dispute, I must write them or email them. When I went on line to file the dispute, I saw that this company is, itself questionable.
I purchased Allegro Anti aging cream to try. They used a celebrity in the advertisement. (Christy Brinkley). It was advertised as free, pay shipping and handling only. The cream came, it was actually very good. But it was expensive and I chose not to participate in buying any more. I called them to be sure that there was not going to be any more transactions on my card. I actually kept the container and information in case I wanted to buy more later. Well, a year later I get this notice in the mail "This is attempt to collect a past due balance". There was no past due balance. There is not phone number to call. It states that I have 30 days to dispute in writing or go on line to dispute. When I went on line, I saw that they are doing this to many people; this is a scam.