I have a large household of family and my laundry is going practically every day. I orderd a part for my dryer. I paid extra and clicked an option to get 2 day shipping. The fedex tracking shows it will not get here for at least a week from ordering it. I emailed their customer support and the response was only "delivery dates are estimated and not guarantees". I've done a lot of online shopping and this is the first business that posts a specific thing to a customer and didn't follow through.
In todays' technological world, a business should at least have it set up to reimburse customers if they can't fulfill what they advertise on their website. Now, I'll be out a minimum $100 to travel back and forth to laundromats and use my valuable time for this horrible business.
I am a 100% permanent and totally disabled military veteran. I am sick and tired of horrible customer service from online business.
I ordered a part for a Maytag refrigerator on Saturday for $103 (part W10312695). On Monday morning I confirmed part would ship that day. Three hours later I was told the part was advertised at the wrong price and I could reorder at thenew price of $183. Customer service sucks. I was not issued a receipt for the refund.
I would rate this company 0/10. It is one of the worst companies I have ever ordered from. I ordered a part for my dryer and it fell apart within 2 weeks. The worst part is they never replaced it! Nor did they get back to me. I sent 10 pictures and I wrote them daily and still nothing! I went to a different company and they replaced the part for a fraction of the price. I am honestly hoping the first company goes OUT OF BUSINESS. Im reporting this on Facebook, BBB, and it was a scam and a ripoff.
Dappz.com Reviews
I have a large household of family and my laundry is going practically every day. I orderd a part for my dryer. I paid extra and clicked an option to get 2 day shipping. The fedex tracking shows it will not get here for at least a week from ordering it. I emailed their customer support and the response was only "delivery dates are estimated and not guarantees". I've done a lot of online shopping and this is the first business that posts a specific thing to a customer and didn't follow through.
In todays' technological world, a business should at least have it set up to reimburse customers if they can't fulfill what they advertise on their website. Now, I'll be out a minimum $100 to travel back and forth to laundromats and use my valuable time for this horrible business.
I am a 100% permanent and totally disabled military veteran. I am sick and tired of horrible customer service from online business.
I ordered a part for a Maytag refrigerator on Saturday for $103 (part W10312695). On Monday morning I confirmed part would ship that day. Three hours later I was told the part was advertised at the wrong price and I could reorder at thenew price of $183. Customer service sucks. I was not issued a receipt for the refund.
I would rate this company 0/10. It is one of the worst companies I have ever ordered from. I ordered a part for my dryer and it fell apart within 2 weeks. The worst part is they never replaced it! Nor did they get back to me. I sent 10 pictures and I wrote them daily and still nothing! I went to a different company and they replaced the part for a fraction of the price. I am honestly hoping the first company goes OUT OF BUSINESS. Im reporting this on Facebook, BBB, and it was a scam and a ripoff.