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D&J Auto Exchange


Country United States
State Indiana
City Columbus
Address 1005 25th St.
Phone (812) 799-3829
Website https://www.djautoexchange.com/

D&J Auto Exchange Reviews

Most Useful Comment
  • Apr 22, 2020

help

okay, I’m an 18 year old, girl, and I don’t have any credit and all that good jazz. well, I saw this place on Facebook and was like ok say less. so I go here, and am interested in a 2003 trailblazer, and I asked is there any issues with it, a good 3 times and the women that works here replied with “no it just needs power steering fluid” okay keep that in mind as you read because it gets interesting. so I bought it, and after I drove off the lot I immediately regretted it. the brakes feel spongey you could say, they barely work, I have to put both feet down on the pedal and pray to Jesus it stops. the tires are bald, no traction. I got it checked out by a professional In greenfield Indiana, and I have paper work proving so, and here’s the list

- water pump

- belt

- rotors

- calibers

- power steering fluid pump

- front and rear brakes

& that is just an estimate from looking under the hood. now remember what I said eailier ? about how it just needed some power steering fluid. So for one they LIED. for two THE CAR IS UNSAFE. so I immediately call, the day after I bought it, and tell him or try too before she hung up on me. so I call again, and tell her and she replies with “the car is fine” my mom then calls, my dad calls, my moms husband calls, my friends dad calls, all with no further help. So I drive down there today the 3 day of having it and return it and give back the key and anything else it came with and demand I get my down payment back, because they lied too me, sold me an unsafe car and quite honestly should be shut down. They reply with they don’t have the money in cash, and that’s so confusing too me because they clearly are not using the money to fix the cars before they sell them. he said I needed to contact the owner. Awful place to buy a car if your thinking about it DONT.

Mark as Useful [1 vote]
  • Nov 4, 2019

Dear KIMBERLEY CHANEY, We've received word that your vehicle is located at Franklin wrecker services. We wanted to let you know that you are responsible for the balance due on this vehicle. Your payments must continue to be made on time. Thank you.

--

Jennifer Fish Owner

D&J Auto Exchange

1005 25th St. Columbus, Indiana 47201

(812) 799-3829 DJAutoexchange.com M-F 11-7 Sat 11-5

Good afternoon,

My name is Josh Fountain and my wife if Kim Chaney, we purchased the following Vehicle From your dealership on Saturday November 2nd. 2006 Nissan Altima VIN 1N4AL11D96C141987 Stock# 11029 Down payment paid 155.00 Debit 520.00 Cash $675.00 total.

The vehicle was driven from Columbus, IN directly to Greenwood, IN and began having issues less than 100 miles from time of purchase. The vehicle stalled on State road 144 approximately near centerline Rd in Franklin, IN(Johnson County).

When the vehicle stalled it started to slightly turn over as if the fuel was empty although the fuel gauge showed a lil more than a quarter of a tank, we went to Walmart to purchase a new fuel can, added a gallon of regular unleaded fuel and tried to start the vehicle up in hopes this would correct or fix the issue.

While trying to start the vehicle no more than 4 times, the vehicle made a loud click and thr engine wouldn't turn over again. The owners were stranded on State road 144 in a person's home driveway and the owner of the property wouldn't allow the car to sit on their property.

Johnson County Sheriff's Department was called by the owner of the home and the vehicle was towed by Franklin Wrecker. Current location of vehicle and contact information: Franklin Wrecker 3035 R J Parkway Franklin, IN 46131 Phone 317-736-6550

Resolution requested from new owners of the undrivable Vehicle:

Option 1: Refund the $675.00 Deposit paid on vehicle and cancel retail installment contract on the 2006 Nissan Altima, Stock # 11029

Option 2: Allow the owners to transfer into a vehicle in the same class or similar to the Nissan Altima.

We prefer option 2 because we need a vehicle to maintain our livelihood and pay necessary living expenses, such as rent, food, basic hygeine. The new owners of the undrivable Nissan Altima also a requesting a fast and speedy process of their refund and/or transferring into a different vehicle that is similar to the one purchased.

-------- Dealership sold us a faulty vehcile, less than 100 miles driven and vehcile completely locked up

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