Cruisedirect have cancel my reservation without contacting me (they sais that they sent an email and phone but I can't see anything on my side). They have my credit card number so they should take directly the final payment.
I had a chat with a supervisor but they refused to refund so I have lost the initial payment.
Bought a cruise and cruisedirect.com changed the invoice after a few months. Price went up a lot. They claim a glitch in the system. Customer service is also bad. Never get back to you. Avoid at all cost
Cruise Direct Reviews
Cruisedirect have cancel my reservation without contacting me (they sais that they sent an email and phone but I can't see anything on my side). They have my credit card number so they should take directly the final payment.
I had a chat with a supervisor but they refused to refund so I have lost the initial payment.
Bought a cruise and cruisedirect.com changed the invoice after a few months. Price went up a lot. They claim a glitch in the system. Customer service is also bad. Never get back to you. Avoid at all cost