Ordered tickets to a 8/28 football game 5/30. 8/28 happens to be my birthday and my son has been counting down to gameday. 8/23 I still hadn't received tickets so I emailed them. 8/24 I still hadn't received tickets so I emailed again. 8/25 I received a call informing me that the tickets I purchased three months prior were no longer available. Judging from the ticket price increases since 5/30 I think the tickets I originally purchased were sold at a higher price to someone else after I bought them. I was offered two other seating options that were both worse than what I originally purchased. I asked for a partial refund and was told that a manager would need to approve. I asked to speak to a manager and was told none were available. I asked them to reserve seats so that they too weren't gone by the time a manager was available. I was told that isn't possible. The woman I spoke to then proceeded to laugh about the situation. I asked for her last name and she refused to provide it. I never received a call from a manager and was forced to accept worse seats than I originally ordered on the opposite sideline from what I wanted. I still don't know if the tickets will scan.
CrowdSeats, LLC. Reviews
Ordered tickets to a 8/28 football game 5/30. 8/28 happens to be my birthday and my son has been counting down to gameday. 8/23 I still hadn't received tickets so I emailed them. 8/24 I still hadn't received tickets so I emailed again. 8/25 I received a call informing me that the tickets I purchased three months prior were no longer available. Judging from the ticket price increases since 5/30 I think the tickets I originally purchased were sold at a higher price to someone else after I bought them. I was offered two other seating options that were both worse than what I originally purchased. I asked for a partial refund and was told that a manager would need to approve. I asked to speak to a manager and was told none were available. I asked them to reserve seats so that they too weren't gone by the time a manager was available. I was told that isn't possible. The woman I spoke to then proceeded to laugh about the situation. I asked for her last name and she refused to provide it. I never received a call from a manager and was forced to accept worse seats than I originally ordered on the opposite sideline from what I wanted. I still don't know if the tickets will scan.