Brad Dalhover is a classless and rude customer service "professional" for Crosstrax software. They deleted a complete data set that my office added to Crosstrax.
After they deleted my case data, Brad sent me my available case data, not password protected, after Brad promised they have no way of seeing my case information, bullsh*t.
I wouldn't be so concerned but now I know, Crosstrax is a competitor of mine, they are a nationwide investigation business. If I had known they were competitor, I never would have signed up for this.
When I tried to export my case data myself, I got another businesses data instead of my own. That's when Brad said he had no idea how that happened and sent me my info directly, so obviously he had access all along!
CROSStrax Reviews
Brad Dalhover is a classless and rude customer service "professional" for Crosstrax software. They deleted a complete data set that my office added to Crosstrax.
After they deleted my case data, Brad sent me my available case data, not password protected, after Brad promised they have no way of seeing my case information, bullsh*t.
I wouldn't be so concerned but now I know, Crosstrax is a competitor of mine, they are a nationwide investigation business. If I had known they were competitor, I never would have signed up for this.
When I tried to export my case data myself, I got another businesses data instead of my own. That's when Brad said he had no idea how that happened and sent me my info directly, so obviously he had access all along!