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Credit Check Total

Country United States
State Texas
City Allen
Address P.O. Box 2390
Phone 1-866-506-7894

Credit Check Total Reviews

  • Jun 28, 2018

This company will charge a monthly 30 dollar membership from experian and hooks you in by charging you a dollar at first and then under the radar just charges you the monthly fee of 30.00. When asking for a refund they are not in the business of giving them. Don’t use this service, it’s an utter ripoff...

  • Apr 17, 2018

I signed up with credit check total to get my 7 day for $1 free report and scores and had used them in the past but now they're not allowing a way to cancel. I called to cancel within my 7 day free period and was on hold over an hour and tried emailing them 3 times . I received zero response that the account had been cancelled. I actually had to cancel the card to get a new one sent to me to make sure they wouldn't charge my card $29.

Don't bother signing up unless you like paying $29 a month for your own info and scores which is a bogus deal. Why should I have to pay so much a mo for my own info!! Then to think they now rip off everyone because they're im;possible to cancel with ... I even went back to the website and couldn't find anyway to cancel on their website ... don't bother with them they need to be reported to the feds Bogus Free Trial Credit Check Total They are.

  • Jan 4, 2018

Credit Check Total otherwise known as (Experian)... I signed up for a 7 day trial for my credit report with scores. I now try to cancel and I'm on hold for more than an hour. This is obviously done to persuade customers to hang up and be charged for the service since there is no other way to cancel besides sitting on hold all day. This is pretty ridiculous and I will tell everyone that I know not to sign up with this service not even for a trial. This is horrible because they are scamming to get the consumers money and they have constructed no better way than to possibly have as few customer service people as possible to handle the calls pertaining to customers looking to cancel. Buyer beware of this service it's garbage... On hold for more than 1 hour in order to cancel the service and not be charge a monthly fee of 29.95 that I do not want

  • Nov 1, 2017

This company is a rip off, the only way to cancel is call. I am a working professional and to be on hold for over an hour it's not acceptable. They obviously do this on purpose so that you can't cancel. My credit card was charged twice due to the fact that was not able to speak to someone to cancel...

  • Sep 28, 2017

Sign up for your 7 day trial for only $1 to get access to your credit report. If you do not cancel within 7 days you are automatically charged $29.99 per month from then on until you cancel. In order to cancel you must call the phone number provided. When I called I was put on a 45 minute wait!!!

Any company that does not allow you to cancel online or by phone with a reasonable wait time is running a scam product. If you have to trick and frustrate your customers into remaining customers you are running a scam operation. As a customer I should easily be able to cancel my account and not be obligated to continue paying for a service that I do not want.

I am warning everyone to just go direct to any of the credit agencies or just pay for the credit report if you need it one time.

  • Sep 19, 2017

Complete rip-off! Scam alert!

One of my clients cancelled her account within 5 days of creating her 7-day trial account for $1.00. However, she cancelled the account within 5 days of being created.

Two days after deactivating her account she was charged the $29.95 for the membership subscription and they did not pick up the phone for her to make a claim because of the breach in one of the credit bureaus was giving them a high-volume of calls. She waited for almost 2 hours and no response.

She continuously called and nobody answered.

On September, she was charged another $29.95 subscription fee. Finally, she was able to contact them, after waiting for a half-hour and their response was the next:

"We are sorry, but we can only refund you the month of September and deactivate your account now." She explained the situation over four times and requested to speak to higher power, but they just laughed at her and told her that there was nothing else they could do. It was "protocol" to only return one-month fee, regardless of the situation. In addition, the manager placed her on speaker and it was audible that there were more people listening and laughing.

If you value your money, stay away. There are better credit monitoring websites with better customer service and respect for people's money and concerns.

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