I ordered a dog fence from Amazon from Won Lane. What I rec'd in a package from Covershield was a ridiculous air freshener. I've called the # several times provided in their letter, but no one answers. TOTAL SCAM!!!!!! Do not buy from Won Lane or Covershield...
We bought a pet stroller from Won Lane. Same thing happened - 3 days later, we received a completely absurd air freshener featuring a hokey Christian prayer, along with a poorly written note claiming a month+ shipping delay due to "a software error with our supplier." Avoid at all costs, wish my mom had seen this before ordering herself.
I ordered two rooftop Kayak Racks from Amazon and the seller turned out to be Won Lane. While looking at my recent orders I saw that they were delivered. We have a camera doorbell so I could see that no large package was ever delivered but did figure out that what they did was ship me a small Micro-fiber towel using the tracking number for the Kayak Racks. It included a note stating that the racks they received were the wrong ones and please accept this towel as a token of their appreciation. After reading comments on this site and on BBB I have no confidence that I will get what I ordered for the price I paid to Amazon.
I placed an order with them on Ebay. They accepted the order and send a confirmation fron Ebay and Covershild that the order was shipped. They even included a tracking number. 4 days later they refunded my payment without explination. I called them the next day (the notice came at night) and they said they were out of the item. I ask why it took 4 plus days to notify me. They had no answer. I now will not be able to get a replacement item shipped to me by Christmas.
I do not understand why Ebay would allow a company to sell items they dont have or why a company would do such a thing. I would warn others to not do business with such a company. The practices of this company are fraudulant and they do not care ablout their customers nor does Ebay seem to care about this type of practices.
Coversheild of Gardenia California sold me faulty sheepskin seat covers. They were shipped to me in grey and then shortly after installation turned bright blue. They are still in perfect shape in a car that is rarely use. The company did nothing to help with my problem. This is even after I offered to ship them back and pay what it took to get new ones. I recommend not buying anything from them at all. I sent pictures and it made no difference. They are bright blue, faulty product and they just blew me off. They have no integrity after selling a bad product.
I ordered a steering wheel cover. Within one week it ripped apart the faux leather trim). I started to notice it as my hands were getting cut up from steering during driving. Very uncomfortable feeling. I sent them pictures of the deteriorated product and they said they would credit me towards another item. When i placed the item in my cart few days later and let them know i was ready to pay so they can credit the difference they said they are not able to credit me. They basically told me two different things and lied to me so that is why i decided to write this review, because i never write reviews but they really upset me. Horrible customer service and the worst part is their items are so cheap its definitely not worth it. You might as well pay a bit more and get something better from a different store with good quality.
I bought seat covers on Amazon. They came from a company called Coversheild. They were not the correct ones as advertised. I called the number on my order slip. I was on hold for a while then a girl named Victoria answered. I explained my situation and told her I'd like to return them. She first tried to offer me a credit for anything else from them. I said no thanks, I'd like to return them and get a refund. She asked for my order number and proceeded to tell me I'll get an email in 20 minutes with my refund. I never received any email. She was nasty and she never verified my information. Then she hung up.
This company whom sells on Amazon sold me what was to be a Ultrasonic Anti Bark system. And though I am located a mere 6 driving hours away, and they reportedly stated they had the item in stock, it took 35 days to receive the items and upon receipt, it was damaged and broken. Upon calling the company I was placed on hold several times and never once asked my name or account number. Then I was told I could not get a refund. Further, upon asking for a supervisor, I was again placed and hold for over 10 minutes and later told someone would call me back. This organization is by far one of the most unprofessional and lacking in customer service I have encountered. I am disappointed in them and Amazon as well for allowing them to sell on their site.
Covershield Reviews
Ridiculous!!!!!!
I ordered a dog fence from Amazon from Won Lane. What I rec'd in a package from Covershield was a ridiculous air freshener. I've called the # several times provided in their letter, but no one answers. TOTAL SCAM!!!!!! Do not buy from Won Lane or Covershield...
Exact Same Situation
We bought a pet stroller from Won Lane. Same thing happened - 3 days later, we received a completely absurd air freshener featuring a hokey Christian prayer, along with a poorly written note claiming a month+ shipping delay due to "a software error with our supplier." Avoid at all costs, wish my mom had seen this before ordering herself.
Buyer Beware
I ordered two rooftop Kayak Racks from Amazon and the seller turned out to be Won Lane. While looking at my recent orders I saw that they were delivered. We have a camera doorbell so I could see that no large package was ever delivered but did figure out that what they did was ship me a small Micro-fiber towel using the tracking number for the Kayak Racks. It included a note stating that the racks they received were the wrong ones and please accept this towel as a token of their appreciation. After reading comments on this site and on BBB I have no confidence that I will get what I ordered for the price I paid to Amazon.
Now using name Manords and on amazon!
SCAM do not by.
I placed an order with them on Ebay. They accepted the order and send a confirmation fron Ebay and Covershild that the order was shipped. They even included a tracking number. 4 days later they refunded my payment without explination. I called them the next day (the notice came at night) and they said they were out of the item. I ask why it took 4 plus days to notify me. They had no answer. I now will not be able to get a replacement item shipped to me by Christmas.
I do not understand why Ebay would allow a company to sell items they dont have or why a company would do such a thing. I would warn others to not do business with such a company. The practices of this company are fraudulant and they do not care ablout their customers nor does Ebay seem to care about this type of practices.
Coversheild of Gardenia California sold me faulty sheepskin seat covers. They were shipped to me in grey and then shortly after installation turned bright blue. They are still in perfect shape in a car that is rarely use. The company did nothing to help with my problem. This is even after I offered to ship them back and pay what it took to get new ones. I recommend not buying anything from them at all. I sent pictures and it made no difference. They are bright blue, faulty product and they just blew me off. They have no integrity after selling a bad product.
I ordered a steering wheel cover. Within one week it ripped apart the faux leather trim). I started to notice it as my hands were getting cut up from steering during driving. Very uncomfortable feeling. I sent them pictures of the deteriorated product and they said they would credit me towards another item. When i placed the item in my cart few days later and let them know i was ready to pay so they can credit the difference they said they are not able to credit me. They basically told me two different things and lied to me so that is why i decided to write this review, because i never write reviews but they really upset me. Horrible customer service and the worst part is their items are so cheap its definitely not worth it. You might as well pay a bit more and get something better from a different store with good quality.
Scam
Complete scam. Sells under won lane. Ordered part for side by side, and received an air freshener. Amazon needs to be held accountable as well.
I bought seat covers on Amazon. They came from a company called Coversheild. They were not the correct ones as advertised. I called the number on my order slip. I was on hold for a while then a girl named Victoria answered. I explained my situation and told her I'd like to return them. She first tried to offer me a credit for anything else from them. I said no thanks, I'd like to return them and get a refund. She asked for my order number and proceeded to tell me I'll get an email in 20 minutes with my refund. I never received any email. She was nasty and she never verified my information. Then she hung up.
This company whom sells on Amazon sold me what was to be a Ultrasonic Anti Bark system. And though I am located a mere 6 driving hours away, and they reportedly stated they had the item in stock, it took 35 days to receive the items and upon receipt, it was damaged and broken. Upon calling the company I was placed on hold several times and never once asked my name or account number. Then I was told I could not get a refund. Further, upon asking for a supervisor, I was again placed and hold for over 10 minutes and later told someone would call me back. This organization is by far one of the most unprofessional and lacking in customer service I have encountered. I am disappointed in them and Amazon as well for allowing them to sell on their site.