I took my Grandfathers 2008 Ford F150 to Courtesy Ford In Conyers Ga for a repair. Kennard the Service manager assistant call me back and said it would be $400 diagnostic charge. I asked him why was the diagnostic so expensive he said because Ford will tell me everything wrong with the truck and not just one issue like other garages. I paid $400 for grandfather.
Nick Fisher who stated he was the service Manager himself call back and stated that the truck had a bad ECM computer and that it would cost $1700 to repair. I first called another repair place to see how much they would charge to replace the ECM. Mind you I was quoted $495. I called back Nick and Kennard and told them of the price I quoted from a different repair place. Nick stated that their ASI Ford Technicians are the best in the industry and that the repair came with a backed up Courtesy Ford warranty and guarentee.
We paid my the $1700. Kinnard called my grandfather right after and told him that he needed a Tune Up and fluid flush. This was not true because a Tune Up was just done on the truck 1 week before it was brought there. Never mentioned anything else was wrong. My grand father declined. Kinnard then stated his truck was ready and he can come get it. My grandfather is 80 years old so I had to bring him to come get the truck.
Courtesy Ford Reviews
I took my Grandfathers 2008 Ford F150 to Courtesy Ford In Conyers Ga for a repair. Kennard the Service manager assistant call me back and said it would be $400 diagnostic charge. I asked him why was the diagnostic so expensive he said because Ford will tell me everything wrong with the truck and not just one issue like other garages. I paid $400 for grandfather.
Nick Fisher who stated he was the service Manager himself call back and stated that the truck had a bad ECM computer and that it would cost $1700 to repair. I first called another repair place to see how much they would charge to replace the ECM. Mind you I was quoted $495. I called back Nick and Kennard and told them of the price I quoted from a different repair place. Nick stated that their ASI Ford Technicians are the best in the industry and that the repair came with a backed up Courtesy Ford warranty and guarentee.
We paid my the $1700. Kinnard called my grandfather right after and told him that he needed a Tune Up and fluid flush. This was not true because a Tune Up was just done on the truck 1 week before it was brought there. Never mentioned anything else was wrong. My grand father declined. Kinnard then stated his truck was ready and he can come get it. My grandfather is 80 years old so I had to bring him to come get the truck.