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Cottage Farms Direct


Country United States
State Alabama
City Irvington
Address 9960 Padgett Switch Road
Phone 1-888-593-3644
Website http://www.cottagefarmsdirect.com

Cottage Farms Direct Reviews

  • May 10, 2017

I ordered what appeared to be 2 luscious plants from Cottage Farms through QVC after watching the QVC channel. Both were full beautiful plants with amazing blooms. These were NOT cheap. QVC showed what the tree would look like another year down the road. Amazing sales presentation most likely done by Cottage Farms themselves. False advertising. When the shipments came I was shocked to find a bare root plant in each case. There were no leaves, flowers or blooms. I followed the directions, and to make sure it was done correctly, I had a landscaper plant them both so there would be no margin of error. The 3 color braided hibiscus tree started to die not long after I got green leaves and a few blooms. My limelight Hyacinth died just before winter. Since both plants were purchased for my region & I was told I had a 1 year warranty on both, I was not in a major rush to call QVC because I was dealing with major medical issues that took precedence. When I called QVC, they said after 90, I would need to contact Cottage Farms directly.

They did replace the limelight Hyacinth, however refused to warranty the Hibiscus because it was tropical. Cottage Farms said it only had a 90 day warranty & I needed to bring it inside for winter. I would have but it DIED long before winter even came. They acted like robots repeating themselves over & over until I had to remind them I heard them the 1st dozen times & was not stupid. After 15 minutes, I still could not get connected to a Supervisor and the rep hung up on me. A supervisor from Cottage Farms did call me back but the broken record was placed back on the never-ending loop. It was clear that they were too narrow minded to actually think for themselves, & if it was not a scripted answer they were given to read, they were not capable of responding on their own! I called QVC back & the fabulous rep credited my account for the amount I paid for the tropical hibiscus. Thank you QVC. Side Note:.

Today, QVC has the tropical braided hibiscus tree listed again through Cottage Farms. The original price was very expensive. However it is on sale for just under $65. Of course you better add shipping and handling and tax. Last year I purchased the same tree w/ S&H & tax for just under $ 50.00. If you go direct to Cottage Farms website today, the same braided Hibiscus tree w/ 3 color blooms costs about $30.00. I just never realized how much more I was being charged going through QVC. I was also told they sell products through Zuilly. (I love Zuilly). However I have yet to check out the Cottage Farms plant prices on that site. To be determined. Either way, I will NEVER order from Cottage Farms again. And when I order through QVC I will make sure if I could get it cheaper with an online Internet search before I order.

  • Apr 2, 2016

I was sent Petunia trees from COTTAGE FARMS and they were sent over the Memorial Day weekend and arrived 2 days later than they were suppposed to. They were origanlly backoredered and then told they were shipped, to find out they were not. Then they shipped over a Holiday weeekend and arrived, like I said, two days later than they were supposed to. They were dry and not in very good shape. I nursed them back,but they did not make it thru the year. Cottage Farms would not back these. Dont buy from QVC for them, promises of great looking plants when they arrive didnt happen... Very discouraged!!!!

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