I recently won "free gifts" after visiting a bridal expo. I was told to meet at a hotel in San Jose to receive my gifts. It turned out to be a Cookworld Cookware show that I had to sit through in order to receive my gifts. The salesperson explained the cookware and even cooked in it in front of us. He explained that the pan stays cold on the outside and easy to handle, that food doesn't stick at all and the pan washes of easily with just water and leaves the pan staying pristine and shining. I was also told I'd receive a free 7 day vacation for paying. Because of the show I decided to buy the pans.
Once I realized I was crazy for paying 2000 (which they told me it would be 1700) I called the next day to cancel my order. I received the runaround and different numbers to call none of which were helpful. I left messages and voicemails trying to cancel this d**n order. No one would answer. The order was STILL shipped out. I called asking how I could return this order and someone MAGICALLY answers and I am "helped" right away. I am told I only had 3 days to cancel the order and even if I just received it in the mail there is nothing they can do about it "the 3 days are up." Who charges thousands of dollars for pots and pans and gives you 3 days to cancel? The salesperson NEVER mentioned this extremely IMPORTANT piece of information. The paper inside the box says to call within 10 days to return items. I tell this to their customer service and they say that's only for damaged items. UNBELIEVABLE.
Being stuck with the stupid pans I decide to try out its SUPERB cooking quality. WRONG AGAIN! Cooking on level 3 heat the food immediately sticks, I reach to take the lid off the pan since it was so cold at the show when he cooked, and it nearly burned my hand off. Everything was burning hot I couldn't even handle it at all without oven mitts. My first meal cooking in it and nothing will wash off. Cleaned the pot many times trying to get the crap at the bottom and after one use it looks like a 10 year old pan at the bottom. There are water spots around the entire pot. On top of that this "FREE" vacation ends up costing around $700. This was nothing but a complete scam. They are swindling so many people into buying their products. Worst of all they are misleading and scamming young couples barely starting a life together and sticking them with a $2000 bill.
Cookworldusa.com Reviews
I recently won "free gifts" after visiting a bridal expo. I was told to meet at a hotel in San Jose to receive my gifts. It turned out to be a Cookworld Cookware show that I had to sit through in order to receive my gifts. The salesperson explained the cookware and even cooked in it in front of us. He explained that the pan stays cold on the outside and easy to handle, that food doesn't stick at all and the pan washes of easily with just water and leaves the pan staying pristine and shining. I was also told I'd receive a free 7 day vacation for paying. Because of the show I decided to buy the pans.
Once I realized I was crazy for paying 2000 (which they told me it would be 1700) I called the next day to cancel my order. I received the runaround and different numbers to call none of which were helpful. I left messages and voicemails trying to cancel this d**n order. No one would answer. The order was STILL shipped out. I called asking how I could return this order and someone MAGICALLY answers and I am "helped" right away. I am told I only had 3 days to cancel the order and even if I just received it in the mail there is nothing they can do about it "the 3 days are up." Who charges thousands of dollars for pots and pans and gives you 3 days to cancel? The salesperson NEVER mentioned this extremely IMPORTANT piece of information. The paper inside the box says to call within 10 days to return items. I tell this to their customer service and they say that's only for damaged items. UNBELIEVABLE.
Being stuck with the stupid pans I decide to try out its SUPERB cooking quality. WRONG AGAIN! Cooking on level 3 heat the food immediately sticks, I reach to take the lid off the pan since it was so cold at the show when he cooked, and it nearly burned my hand off. Everything was burning hot I couldn't even handle it at all without oven mitts. My first meal cooking in it and nothing will wash off. Cleaned the pot many times trying to get the crap at the bottom and after one use it looks like a 10 year old pan at the bottom. There are water spots around the entire pot. On top of that this "FREE" vacation ends up costing around $700. This was nothing but a complete scam. They are swindling so many people into buying their products. Worst of all they are misleading and scamming young couples barely starting a life together and sticking them with a $2000 bill.