Ordered a sample beauty lotion and lift for skin. The first is a tester and you are only suppose to be charged for the shipping. Then they keep charging on your credit card without any communication or notification! I called to speak with supervisor and ask for a refund and they hang up on you!! Over 350.00 dollars or more. I haven't gotten the exact total yet , but working on it!! Poor poor customer service!!! I am livid!!!
I ordered the samples but finally found a phone number to cancel the automatic monthly delivery charged to my card. I cancelled and was still billed $87.47 for the products I did not receive. I want the monthly billing removed and refunded on m credit card.
Agreed to free trial of skin care products with shipping charge only. Never agreed to any continued delivery of said product.
Product continues to be sent at a monthly charge of around $89.00 (bill not in front of me)
There is no information, fax or phone number available to call and cancel product. The only address is on the shipping envelope. Need to cancel this product.
I ordered online a free bottle of a weight loss and I was to pay shipping only. They charged my credit card $89.00 the first time & over $90.00 the second time Today I got another bottle & I don't want it & certainly didn't order it There is no address to return, no telephone number, no anything.. I am a senior citizen and I am being ripped off.. will dispute all charges with my credit card company. I am furious
I ordered a sample from this company and they won't stop sending it. I have gotten 3 bottles already. There is no way to get ahold of them to stop. Only a fulfillment center address.
The company in question used a myriad of advertisements posted on our local newspaper website. The websites, and images varied from day to day. They declaired their product was on Shark Tank, and was being introduced by all four members of the show, who were excited about the new product, and enthusiastically went together to invest in the product.
There were two products offered. The first was Clair Extra Firming Complex ointment. The other is ReviveEyes Ageless Eye Balm. In fact, none of those products identified were on Shark Tank. Neither were any of the investers connected to this scam product.
The ingredients are ordinary, and no documented evidence was given to prove they were effective. In fact, during the "trial period" my wife could not determine the eye cream or the skin potion did anything. They were greasy.
Clairskin.org is another website. The webpage my wife visited was different. It did not indicate the products would be charged to our credit card, nor did they specify her orders would be on permenant, and automatic re-order.
When she spoke to a spokesman to the company, through Consortium Group, they offered to cut the price in half. No refund was offered, even after we demanded one. I called back, and got another website to order more product. This was different from the one my wife viewed initially. She responded to a .net account. The others were .org or .com websites.
The website my wife responded to said it was a free offer, and all she had to pay for was for the shipping. They made it seem they were sending a 14 day supply. If she liked it, she could order more.
Our credit card was hit with a $92.42 charge, and a $94.26 charge on 7/28.
Before this, our card was hit with a $87.47 and $89.31 charge on 6/28.
We did not agree to any of these purchases. We called our credit card company, and disputed the amounts. We will continue to seek legal council, and report this to the police.
I ordered Pure Life Garcinia from Consortium Group LLC in July 2017. The advertisement stated that I would pay only $4.99 for shipping and handling in order to receive my "free sample".
I paid this amount, received the product and the company charged my checking acct. $89.00 without my permission.
I called and asked the company for their address so that I could ship the product back. They told me that they do not allow returns of the product for refunds.
I searched out your website for an address for the company. I found one here and am about to ship back my product with a letter requesting that the company does not continue to charge my debit card in the future.
I am going to cancel my checking account because of this incident.
I was reading the news on the internet and saw a free offer through Joanna Gaines new company. Her company is called Beaute. All I needed to pay for was shipping and handling. I entered my information (including credit card) to receive the free offer. They made another offer of eye cream but I did not choose that. I was charged postage for that anyway.
I was billed two separate charges for shipping and handling although both products arrived in the same package. I let that slide. However, the product I received was not what I ordered (Beaute). Instead of "Beaute" I received "Clair".
Today, I tried to use the credit card I charged the two postage payments on. The card was declined. I found out my bank had blocked the card for me because of a charge of $89.31 for these products and it appeared to be an unusual charge.
I called the company & was told I had not canceled the (I guess) repeat order for these products within 14 days. I explained that I had only received the products on July 11, 2017 (today being July 18, 2017). The representative I spoke with told me I had 14 days from the order date.
I asked to speak with his supervisor. He said his supervisor did not take phone calls. I asked for a manager. Same thing. Managers do not take phone calls. I asked for their address. He said thay had no address. I did find an address on-line and plan to send a letter of complaint to the office of the Attorney General of North Carolina as well as the BBB (although I doubt they are members).
I called my bank again and asked that they remove the charge. They are going through the normal procedures of giving the company time to answer the inquiry and then (hopefully) removing the charges from my credit card. This whole procedure could take up to 105 days.
I think people need to be made aware of offers like this. I myself will never take advantage of another "free or trial" offer. I have learned my lesson.
I sent away for product which was trial. Bad for my skin. Wish to return samples in due time so that I face no further charges. UNABLE TO FIND ADDRESS INFORMATION.
I am tired of the Consortium Group LLC being so underhanded. They intice you an offer of paying $4.95 S&H to try their product then they make it extremely difficult to find an email address or phone number that allows you to cancel any further orders.
I have been trying to find a way to stop them without canceling my debit card but I'm ready to take that step! An ethical company would give you a fighting chance but not these people!!!
Consortium Group LLC Reviews
Ordered a sample beauty lotion and lift for skin. The first is a tester and you are only suppose to be charged for the shipping. Then they keep charging on your credit card without any communication or notification! I called to speak with supervisor and ask for a refund and they hang up on you!! Over 350.00 dollars or more. I haven't gotten the exact total yet , but working on it!! Poor poor customer service!!! I am livid!!!
I ordered the samples but finally found a phone number to cancel the automatic monthly delivery charged to my card. I cancelled and was still billed $87.47 for the products I did not receive. I want the monthly billing removed and refunded on m credit card.
Agreed to free trial of skin care products with shipping charge only. Never agreed to any continued delivery of said product.
Product continues to be sent at a monthly charge of around $89.00 (bill not in front of me)
There is no information, fax or phone number available to call and cancel product. The only address is on the shipping envelope. Need to cancel this product.
I answered an ad for Clair Skin. I was to receive the product for free by paying for the shipping only.
At no time did they indicate that by doing this, they would continue to send me the product and then charge me $94.26 for each tube that they sent me.
I cannot find a way to get them to stop sending the product and stop them from charging my credit card.
I ordered online a free bottle of a weight loss and I was to pay shipping only. They charged my credit card $89.00 the first time & over $90.00 the second time Today I got another bottle & I don't want it & certainly didn't order it There is no address to return, no telephone number, no anything.. I am a senior citizen and I am being ripped off.. will dispute all charges with my credit card company. I am furious
I ordered a sample from this company and they won't stop sending it. I have gotten 3 bottles already. There is no way to get ahold of them to stop. Only a fulfillment center address.
The company in question used a myriad of advertisements posted on our local newspaper website. The websites, and images varied from day to day. They declaired their product was on Shark Tank, and was being introduced by all four members of the show, who were excited about the new product, and enthusiastically went together to invest in the product.
There were two products offered. The first was Clair Extra Firming Complex ointment. The other is ReviveEyes Ageless Eye Balm. In fact, none of those products identified were on Shark Tank. Neither were any of the investers connected to this scam product.
The ingredients are ordinary, and no documented evidence was given to prove they were effective. In fact, during the "trial period" my wife could not determine the eye cream or the skin potion did anything. They were greasy.
Clairskin.org is another website. The webpage my wife visited was different. It did not indicate the products would be charged to our credit card, nor did they specify her orders would be on permenant, and automatic re-order.
When she spoke to a spokesman to the company, through Consortium Group, they offered to cut the price in half. No refund was offered, even after we demanded one. I called back, and got another website to order more product. This was different from the one my wife viewed initially. She responded to a .net account. The others were .org or .com websites.
The website my wife responded to said it was a free offer, and all she had to pay for was for the shipping. They made it seem they were sending a 14 day supply. If she liked it, she could order more.
Our credit card was hit with a $92.42 charge, and a $94.26 charge on 7/28.
Before this, our card was hit with a $87.47 and $89.31 charge on 6/28.
We did not agree to any of these purchases. We called our credit card company, and disputed the amounts. We will continue to seek legal council, and report this to the police.
I ordered Pure Life Garcinia from Consortium Group LLC in July 2017. The advertisement stated that I would pay only $4.99 for shipping and handling in order to receive my "free sample".
I paid this amount, received the product and the company charged my checking acct. $89.00 without my permission.
I called and asked the company for their address so that I could ship the product back. They told me that they do not allow returns of the product for refunds.
I searched out your website for an address for the company. I found one here and am about to ship back my product with a letter requesting that the company does not continue to charge my debit card in the future.
I am going to cancel my checking account because of this incident.
I was reading the news on the internet and saw a free offer through Joanna Gaines new company. Her company is called Beaute. All I needed to pay for was shipping and handling. I entered my information (including credit card) to receive the free offer. They made another offer of eye cream but I did not choose that. I was charged postage for that anyway.
I was billed two separate charges for shipping and handling although both products arrived in the same package. I let that slide. However, the product I received was not what I ordered (Beaute). Instead of "Beaute" I received "Clair".
Today, I tried to use the credit card I charged the two postage payments on. The card was declined. I found out my bank had blocked the card for me because of a charge of $89.31 for these products and it appeared to be an unusual charge.
I called the company & was told I had not canceled the (I guess) repeat order for these products within 14 days. I explained that I had only received the products on July 11, 2017 (today being July 18, 2017). The representative I spoke with told me I had 14 days from the order date.
I asked to speak with his supervisor. He said his supervisor did not take phone calls. I asked for a manager. Same thing. Managers do not take phone calls. I asked for their address. He said thay had no address. I did find an address on-line and plan to send a letter of complaint to the office of the Attorney General of North Carolina as well as the BBB (although I doubt they are members).
I called my bank again and asked that they remove the charge. They are going through the normal procedures of giving the company time to answer the inquiry and then (hopefully) removing the charges from my credit card. This whole procedure could take up to 105 days.
I think people need to be made aware of offers like this. I myself will never take advantage of another "free or trial" offer. I have learned my lesson.
I sent away for product which was trial. Bad for my skin. Wish to return samples in due time so that I face no further charges. UNABLE TO FIND ADDRESS INFORMATION.
I am tired of the Consortium Group LLC being so underhanded. They intice you an offer of paying $4.95 S&H to try their product then they make it extremely difficult to find an email address or phone number that allows you to cancel any further orders.
I have been trying to find a way to stop them without canceling my debit card but I'm ready to take that step! An ethical company would give you a fighting chance but not these people!!!