I first started dealing with this store about two years ago. Initally, I dealt with Duane, the manager. Duane seems like a great guy, he's fast talker, can sell ice to an Eskimo. He's good at what he does.
I first took my computer to him and he told the hard drive on my new-ish Dell was bad. He copied my drive, replacing it with a cheap one. Six months later, I was back again, the hard drive was shot again and Duane told me it was because he had installed a cheaper drive in it. Instead of fixing it at a cheaper rate, They charged me again for another cheap drive. Here it is six months later and guess what?
I have contacted the company and told them about the problem. No call or email now for three days. I told them I do not have the money to continue to dump into this PC.
For what I have spent, i could have bought a new one. I mentioned in my email to them I wanted it fixed very cheap;y or next to nothing.
I am glad to see my business was appreciated.
If you are thinking of having work done by this place, beware. Duane is a nice guy, or seems like it. He has the gift to gab and yes, he did fix the computer, but a hard drive should last longer than six months, and by the third time, you would they too, would want to get to the bottom of this. I'm disappointed in their service.
Computer Answers Reviews
I first started dealing with this store about two years ago. Initally, I dealt with Duane, the manager. Duane seems like a great guy, he's fast talker, can sell ice to an Eskimo. He's good at what he does.
I first took my computer to him and he told the hard drive on my new-ish Dell was bad. He copied my drive, replacing it with a cheap one. Six months later, I was back again, the hard drive was shot again and Duane told me it was because he had installed a cheaper drive in it. Instead of fixing it at a cheaper rate, They charged me again for another cheap drive. Here it is six months later and guess what?
I have contacted the company and told them about the problem. No call or email now for three days. I told them I do not have the money to continue to dump into this PC.
For what I have spent, i could have bought a new one. I mentioned in my email to them I wanted it fixed very cheap;y or next to nothing.
I am glad to see my business was appreciated.
If you are thinking of having work done by this place, beware. Duane is a nice guy, or seems like it. He has the gift to gab and yes, he did fix the computer, but a hard drive should last longer than six months, and by the third time, you would they too, would want to get to the bottom of this. I'm disappointed in their service.
Beware.