It is incredible that a company will take advantage of people going through hard times, but completecase.com seems to have no problem doing so.
My wife and I are separated and currently living in Peru. We both have a legal address in the United States. We agreed to a simple, no-fault divorce so I found completecase.com to do it.
We were married in the U.S.
I was in contact with one Jaime Decareau of Completecase.com, and I asked her upfront if we can use the service even though we are currently living in Peru. I have this email exchange which is attached.
She did not answer the question directly, but emailed me back saying she had a few questions and we should talk via phone. So we had a phone consultation and again I asked if we could use the service to file for divorce in the U.S. and she said YES, so I went ahead and paid the fee for the document and platinum package for a total of 553.00 dollars.
I answered the questions online in order for them to generate the needed documents. When the docs were ready I went to a page with a lot of docs I didn't need and one doc I needed. I emailed them asking about the other docs and they never answered me.
So Ms. Decareau explained to me that I would need the divorce docs notarized here in Peru, then sent to the U.S. So I contacted a local Peru lawyer who said, yes, our signatures would be notarized then sent back to the U.S., but the the docs would have to have an "apostille" attached in order for them to be presented to the court.
I then informed Ms. Decareau of this and soon got the response from her that completecase.com could not handle my case and I would get a refund.
So then I get an email from completecase.com saying they would only refund me 269.00 of the total 553.00 because I had already filled out the online form and generated the documents.
I explained that Ms. Decareau stated clearly that I could use completecase.com even though my wife and I are currently in Peru, and that she obviously lied in order to take my money and get her commission.
This is not only fraud, but it also shows just how low and debased these people are. And of course they know it is a relatively small amount of money, so hiring a lawyer is not cost effective to get the full refund. Who knows what kind of scams they might pull on other people.
They make many claims and have a very professional site
Easy and fast process
Up to date and 100% accurate forms
Phone & email help available from our experienced legal professionals
I even called the help line before paying to give me confidence. They were quick to assure me that they would have the most current forms and that they would edit anything I had an issue with and turn it around quickly. My court was guaranteed to accept it. Then they quickly took my credit card information.
I immediatly filled out all their forms and submitted. They said I had to wait 48 hours, or could get results in 30 minutes if I paid extra. The forms are completed by a robot in the background apparently, because no one reviewed the forms before they were released to me. So the 30 minute extra fee is just a scam.
Once I got the forms I saw they were 2016 revisiions and not the 2017 forms that came out 4 months ago. Also, they filled out the child support form incorrectly and did not attribute my wife's maintenance to her income. This incorrect calculation rippled to all the related forms.
I asked them to update to the current forms and they said they were working on it for a week. Then they came back and said they called my court and they would be willing to accept the 2016 forms. I hope that is the case.
I asked about the child support error and they told me I had to send them a note listing every form page and section and line with what needed to be changed. It took me an hour to trace through every form and find every item that was impacted. I could have made the changes myself. Despite being promised those updates every day this week, I still haven't seen them. Now I lost another week, and they aren't answering my emails anymore. Empty promises. And I only have access to the site for 30 days unless I pay more. So it is in their best interest to draw these edits out for as long as possible.
I have already sent multiple emails and had multiple calls complaining that they are not living up to what they advertise. They keep telling me they are sorry but they are very busy. I tried to give them a chance to address this before I utilized a forum such as this, but they have decided that they are going to ignore me instead.
CompleteCase.com Reviews
It is incredible that a company will take advantage of people going through hard times, but completecase.com seems to have no problem doing so.
My wife and I are separated and currently living in Peru. We both have a legal address in the United States. We agreed to a simple, no-fault divorce so I found completecase.com to do it.
We were married in the U.S.
I was in contact with one Jaime Decareau of Completecase.com, and I asked her upfront if we can use the service even though we are currently living in Peru. I have this email exchange which is attached.
She did not answer the question directly, but emailed me back saying she had a few questions and we should talk via phone. So we had a phone consultation and again I asked if we could use the service to file for divorce in the U.S. and she said YES, so I went ahead and paid the fee for the document and platinum package for a total of 553.00 dollars.
I answered the questions online in order for them to generate the needed documents. When the docs were ready I went to a page with a lot of docs I didn't need and one doc I needed. I emailed them asking about the other docs and they never answered me.
So Ms. Decareau explained to me that I would need the divorce docs notarized here in Peru, then sent to the U.S. So I contacted a local Peru lawyer who said, yes, our signatures would be notarized then sent back to the U.S., but the the docs would have to have an "apostille" attached in order for them to be presented to the court.
I then informed Ms. Decareau of this and soon got the response from her that completecase.com could not handle my case and I would get a refund.
So then I get an email from completecase.com saying they would only refund me 269.00 of the total 553.00 because I had already filled out the online form and generated the documents.
I explained that Ms. Decareau stated clearly that I could use completecase.com even though my wife and I are currently in Peru, and that she obviously lied in order to take my money and get her commission.
This is not only fraud, but it also shows just how low and debased these people are. And of course they know it is a relatively small amount of money, so hiring a lawyer is not cost effective to get the full refund. Who knows what kind of scams they might pull on other people.
They make many claims and have a very professional site
Easy and fast process
Up to date and 100% accurate forms
Phone & email help available from our experienced legal professionals
I even called the help line before paying to give me confidence. They were quick to assure me that they would have the most current forms and that they would edit anything I had an issue with and turn it around quickly. My court was guaranteed to accept it. Then they quickly took my credit card information.
I immediatly filled out all their forms and submitted. They said I had to wait 48 hours, or could get results in 30 minutes if I paid extra. The forms are completed by a robot in the background apparently, because no one reviewed the forms before they were released to me. So the 30 minute extra fee is just a scam.
Once I got the forms I saw they were 2016 revisiions and not the 2017 forms that came out 4 months ago. Also, they filled out the child support form incorrectly and did not attribute my wife's maintenance to her income. This incorrect calculation rippled to all the related forms.
I asked them to update to the current forms and they said they were working on it for a week. Then they came back and said they called my court and they would be willing to accept the 2016 forms. I hope that is the case.
I asked about the child support error and they told me I had to send them a note listing every form page and section and line with what needed to be changed. It took me an hour to trace through every form and find every item that was impacted. I could have made the changes myself. Despite being promised those updates every day this week, I still haven't seen them. Now I lost another week, and they aren't answering my emails anymore. Empty promises. And I only have access to the site for 30 days unless I pay more. So it is in their best interest to draw these edits out for as long as possible.
I have already sent multiple emails and had multiple calls complaining that they are not living up to what they advertise. They keep telling me they are sorry but they are very busy. I tried to give them a chance to address this before I utilized a forum such as this, but they have decided that they are going to ignore me instead.