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Collision Center of Peoria


Country United States
State Arizona
City Peoria
Address 9190 W Bell Rd
Phone 623-974-7625
Website http://www.peoriacollision.com/

Collision Center of Peoria Reviews

  • Feb 2, 2016

BEWARE! Do not have your car repaired here. Save yourself time and a severe headache. Their workmanship is armature at best and lacks any form of pride. In fact, I could have done a better job myself.

I had my new Corvette repaired here. I was given what I felt was a fair estimate and agreed to the job. There was about a 12-inch scratch on the driver’s side door. The shop took about three days to complete the repair. When I went to pick up the car, not only did the paint not match, it wasn’t even close. I would have gotten a better match from a can of spray paint.

I was informed by the shop manager, Bobby that this is what I should have expected since I chose to do the job cheaply.

I was shocked by his arrogance and lack of integrity. His claim was that I was informed by the estimator that based on the quote given there was a possibility the paint would not match. This is a joke and an outright lie. I only received one estimate, the one that I approved. Never was a second estimate ever offered that represented the job being done correctly. As I said, this is a brand new $77,000.00 Corvette. The monetary difference between the so called cheap repair vs. the proper repair was an astonishing $800.00. Who in their right mind would save a measly $800.00 risking your new car looking ridiculous? Certainly not me, and I’m sure none of you would either.

When I took the car back, the shop refused to make good on the contract (original estimate) and fix the car properly. They wanted me to pay the additional money. Why would I give one more dime to this place that completely butchered a $77,000,00 car? I then asked to refund my money so I could take the car elsewhere. Initially, Bobby very rudely refused. As I pushed him further, he reluctantly agreed, but not before letting me know that I was throwing his employee under the bus because he was going to make that employee pay for his mistake. How, humorous. He makes such a statement, yet he claims I chose to take the cheap way out. What a contradiction. If it was my choice then why would you say it was your employee’s fault, and why would you have ever refunded my money? In fact, I have a written correspondence from Bobby stating that my money was being returned “based on negligence on our part”. Clearly, our meaning Collision & Body of Peoria. This is a fact that cannot be denied.

This shop is unethical, dishonest and lacks any sense of ethics. To try and convince anyone, that someone who owns a brand new car would choose the cheap way of doing something to save such a small sum of money, lacks any form of common sense and is just plain stupidity.

This shop should be thoroughly embarrassed by what they did to my car. But, clearly they are not. This is probably because they have no pride or integrity. TAKE YOUR CAR ELSEWHERE!!!

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