All I needed done was some variants added to my shop. Ended up with pictures missing and an incomplete job.. I'm very discouraged and advise do NOT use Collective Fab - Kevin Wynn - as I've no confidence in what he says he WILL do!
I found this website online and began to do business with them in October 2015, my website was never completed on time and I was given the run around for days/weeks. I finally just plain out asked for my money back and have yet to ever receive it. I had already did a PayPal dispute with them and they encouraged me to cancel the dispute saying the website would be finished on time which it wasn't. They told me that if I signed over the Shopify account they would give me my money back and have yet to do so. In October 2015 and through 2016 they operated under the name Bella Vi Style. Now they have thus changed the name to Collective Style. DO NOT DO BUSINESS WITH THESE SCAMMERS!!!!
I placed an order and this company has yet to respond with any type of update. I just wanted to get my customer the item she wanted and Collective Fab is making that unneccesarily impossible! There is no contact number, so you have to rely solely on their terrible customer service skills and hope they will answer your email. It has been more than 48 hours and these people have yet to respond to me. I am going to file with the BBB and try to get my customer's money refunded. This is rediculous! It makes me look bad as a retailer when company's don't do their job!
Collective Fab (Bella Vi Styles previous name) is a BIG SCAM - BEWARE !!!
I have been a member of Collective Fab (earlier called Bella Vi Styles) since July 2016. They had an option where I could be a member without paying any monthly fees and that's the option that I opted for as i wanted to test out how the service before I made a committment. They were supposed to be uploading inventory data every 4 hours. But I found out that this wasnt happening. THey kept sending me emails for turnkey website development / design offers. I received a similar offer thru email for a Premium Turnkey Website Setup within 72 hours. the offer also stated that if I was not satisfied with the wesbsite, I was eligible for a full refund.
On September 28, 2016 I decided to take that option. I made an online payment using my credit card.
This was for a "Premium Turnkey Website Setup". After making the payment, I did not hear back from Collective Fab. I sent emails to find out what was going on and when my website would be ready.
On Sept 29th I received an email from Josh Anderson asking me to fill up some document and provide some details. I sent the details on Sept 30. Then again no response from Collective Fab until Oct 3rd. So I sent out an email enquiring as to what was going on and if my website was ready. Josh responded back on Oct 4th. By this time it was way past the 72-hour commitment. On Oct 4th Josh gives me some website which I do not like and do not agree to. So he says that's the only option that they have. I do not like that design and I told him on email that I did not like that design. So he says he would check with their designers and get back to me.
Oct 7th I have not heard back anything from COllectiveFab. SO I send an email asking for a refund as it was over 10 days now.
Since then I have been following up regularly with them on email as well as on chat.
On Oct 19 I was told that my refund would be processed and that I would get my refund.
Oct 21st - I was on chat with the support and asked for my refund. They informed me that it would take 15 days for the refund to be processed. This was not acceptable as no refund takes 15 days to process.
I made a mention that I would be putting my case on all possible sites to report their scam. I told them that I would give them time until eod Oct 22 to let me know about my refund.
Oct 29th - I have not heard anything about my refund yet. Hence I am sending this report
I have copies of all my emails send to Collective Fab (Bella Vi Styles) and also their email for the offer and the 72 hours Turnkey Premium Website Development claim.
Later again I was told that that refund would be in my account in 30 days. Unwillingly I agreed to wait.
Nov 30 – Refund not yet received. So I get on the chat with someone named Emily (not sure if that is this persons real name). She kept telling me that she was checking with the Accounts department. I agreed to wait on chat. But even after 4 hours on chat no information was given to me about my refund.
Dec 1 – Sent an email to find out the status of my refund but no response. Also the chat is not available
This company is cheating entrepreneurs and just taking money from all and not able to deliver.
These are the email id's that I have cunicated with communicated with
For rating I would not even rate a 0 for Collective Fab and if there was a negative rating I would give that rating but as 1 is the lowest rating possible that's the only reason I am forced to give a rating as 1.
I purchased a turkey website in August 2016. I was given a promo code to get all the premium features at a discounted price to be part of a "case study", i took the leap because I figured they would have good customer support if they were interested in studying and sharing my shop results. However, after a few weeks I quickly realized the company was not delivering, and there was no way I was part of a "case study". There were stock/support issues and communication started out well but eventually it became hard to get a hold of them.
Their live chat support is almost never available and their address listed on their website is simply a mailbox at a retail mail facility, not their "warehouse". Before I purchased, I clarified whether there would be a money-back guarantee if I was unsatisfied and was told I had 30 days to ask for a refund. I ended up asking for a refund in mid-September before my first 30 days were up. After countless emails and messaging, I finally received my "refund confirmation number" Oct 12th. It's now Nov 23rd and I still have not received my refund. I continue to email them with no support.
Business owners beware please do not waste your time with this company you will only regret it. This company will not fulfill your drop ship orders and no one will respond to any of your emails beings that's the only way to contact someone. I'm pretty sure if you see a positive comment about this company it is fake. I recently placed my first order with this company for my customer and guess what I have to refund my customer because they have not sent the product to my customer. I have tried to rectify the situation no response. Please do not sign up with this company it's a complete waist of time and you will not get your money back. They recently changed their name from belle vue to collective fab. They also was removed from trusted drop ship list as well. Probably for being super shady.
Bella Vi (also known as CollectiveFab) claimes to be a dropshipping company based out of Huntington Beach, CA., their address is directed to a retail mail shipping facility. They also claim to be providing "wholesale" pricing, when the pricing is actually retail as reflected on windsorstore.com. They also claim to ship products within 24-48 hours after receiving the order, however they do not. I now have 5 orders that have been waiting to ship for over a week. They do not provide accurate tracking information, as it always comes back invalid. When contacting customer service, issues never get rectified. They claim to speak with their "shipping supervisor" and ship products immediately, however they fail to do so. I have received multiple credit card chargebacks because of their malicious practices, and not fulfilling or shipping items.
On August 4, 2016, and on October 18, 2016, I had online orders placed. I am a paying subscription member and my orders had to be cancelled because my inventory does not update. I am currently paying for, "Automatic quantity update (every 4 hours)."
I also experienced a $29 charge on my credit card on October 14, 2016, for my subscription fee when I have been with them for some time and the amount should have only been $10. I really like the style of clothing but I am getting a little concerned with this company. I have sent 5 emails tonight to try and fix the issue on Wednesday, October 18, 2016.
Collective Fab Reviews
Scammers
They are scammers, it’s been over a month and still no website. Should have done it myself. I feel misled and stupid and they just took my money.
SHOPIFY expert????
All I needed done was some variants added to my shop. Ended up with pictures missing and an incomplete job.. I'm very discouraged and advise do NOT use Collective Fab - Kevin Wynn - as I've no confidence in what he says he WILL do!
I found this website online and began to do business with them in October 2015, my website was never completed on time and I was given the run around for days/weeks. I finally just plain out asked for my money back and have yet to ever receive it. I had already did a PayPal dispute with them and they encouraged me to cancel the dispute saying the website would be finished on time which it wasn't. They told me that if I signed over the Shopify account they would give me my money back and have yet to do so. In October 2015 and through 2016 they operated under the name Bella Vi Style. Now they have thus changed the name to Collective Style. DO NOT DO BUSINESS WITH THESE SCAMMERS!!!!
I placed an order and this company has yet to respond with any type of update. I just wanted to get my customer the item she wanted and Collective Fab is making that unneccesarily impossible! There is no contact number, so you have to rely solely on their terrible customer service skills and hope they will answer your email. It has been more than 48 hours and these people have yet to respond to me. I am going to file with the BBB and try to get my customer's money refunded. This is rediculous! It makes me look bad as a retailer when company's don't do their job!
Collective Fab (Bella Vi Styles previous name) is a BIG SCAM - BEWARE !!!
I have been a member of Collective Fab (earlier called Bella Vi Styles) since July 2016. They had an option where I could be a member without paying any monthly fees and that's the option that I opted for as i wanted to test out how the service before I made a committment. They were supposed to be uploading inventory data every 4 hours. But I found out that this wasnt happening. THey kept sending me emails for turnkey website development / design offers. I received a similar offer thru email for a Premium Turnkey Website Setup within 72 hours. the offer also stated that if I was not satisfied with the wesbsite, I was eligible for a full refund.
On September 28, 2016 I decided to take that option. I made an online payment using my credit card.
This was for a "Premium Turnkey Website Setup". After making the payment, I did not hear back from Collective Fab. I sent emails to find out what was going on and when my website would be ready.
On Sept 29th I received an email from Josh Anderson asking me to fill up some document and provide some details. I sent the details on Sept 30. Then again no response from Collective Fab until Oct 3rd. So I sent out an email enquiring as to what was going on and if my website was ready. Josh responded back on Oct 4th. By this time it was way past the 72-hour commitment. On Oct 4th Josh gives me some website which I do not like and do not agree to. So he says that's the only option that they have. I do not like that design and I told him on email that I did not like that design. So he says he would check with their designers and get back to me.
Oct 7th I have not heard back anything from COllectiveFab. SO I send an email asking for a refund as it was over 10 days now.
Since then I have been following up regularly with them on email as well as on chat.
On Oct 19 I was told that my refund would be processed and that I would get my refund.
Oct 21st - I was on chat with the support and asked for my refund. They informed me that it would take 15 days for the refund to be processed. This was not acceptable as no refund takes 15 days to process.
I made a mention that I would be putting my case on all possible sites to report their scam. I told them that I would give them time until eod Oct 22 to let me know about my refund.
Oct 29th - I have not heard anything about my refund yet. Hence I am sending this report
I have copies of all my emails send to Collective Fab (Bella Vi Styles) and also their email for the offer and the 72 hours Turnkey Premium Website Development claim.
Later again I was told that that refund would be in my account in 30 days. Unwillingly I agreed to wait.
Nov 30 – Refund not yet received. So I get on the chat with someone named Emily (not sure if that is this persons real name). She kept telling me that she was checking with the Accounts department. I agreed to wait on chat. But even after 4 hours on chat no information was given to me about my refund.
Dec 1 – Sent an email to find out the status of my refund but no response. Also the chat is not available
This company is cheating entrepreneurs and just taking money from all and not able to deliver.
These are the email id's that I have cunicated with communicated with
Bella Vi <[email protected]>,
[email protected],
Josh Anderson <[email protected]>,
Bella Vi <[email protected]>,
Kevin Wynn - [email protected]
For rating I would not even rate a 0 for Collective Fab and if there was a negative rating I would give that rating but as 1 is the lowest rating possible that's the only reason I am forced to give a rating as 1.
BEWARE !!!
I purchased a turkey website in August 2016. I was given a promo code to get all the premium features at a discounted price to be part of a "case study", i took the leap because I figured they would have good customer support if they were interested in studying and sharing my shop results. However, after a few weeks I quickly realized the company was not delivering, and there was no way I was part of a "case study". There were stock/support issues and communication started out well but eventually it became hard to get a hold of them.
Their live chat support is almost never available and their address listed on their website is simply a mailbox at a retail mail facility, not their "warehouse". Before I purchased, I clarified whether there would be a money-back guarantee if I was unsatisfied and was told I had 30 days to ask for a refund. I ended up asking for a refund in mid-September before my first 30 days were up. After countless emails and messaging, I finally received my "refund confirmation number" Oct 12th. It's now Nov 23rd and I still have not received my refund. I continue to email them with no support.
Business owners beware please do not waste your time with this company you will only regret it. This company will not fulfill your drop ship orders and no one will respond to any of your emails beings that's the only way to contact someone. I'm pretty sure if you see a positive comment about this company it is fake. I recently placed my first order with this company for my customer and guess what I have to refund my customer because they have not sent the product to my customer. I have tried to rectify the situation no response. Please do not sign up with this company it's a complete waist of time and you will not get your money back. They recently changed their name from belle vue to collective fab. They also was removed from trusted drop ship list as well. Probably for being super shady.
Bella Vi (also known as CollectiveFab) claimes to be a dropshipping company based out of Huntington Beach, CA., their address is directed to a retail mail shipping facility. They also claim to be providing "wholesale" pricing, when the pricing is actually retail as reflected on windsorstore.com. They also claim to ship products within 24-48 hours after receiving the order, however they do not. I now have 5 orders that have been waiting to ship for over a week. They do not provide accurate tracking information, as it always comes back invalid. When contacting customer service, issues never get rectified. They claim to speak with their "shipping supervisor" and ship products immediately, however they fail to do so. I have received multiple credit card chargebacks because of their malicious practices, and not fulfilling or shipping items.
On August 4, 2016, and on October 18, 2016, I had online orders placed. I am a paying subscription member and my orders had to be cancelled because my inventory does not update. I am currently paying for, "Automatic quantity update (every 4 hours)."
I also experienced a $29 charge on my credit card on October 14, 2016, for my subscription fee when I have been with them for some time and the amount should have only been $10. I really like the style of clothing but I am getting a little concerned with this company. I have sent 5 emails tonight to try and fix the issue on Wednesday, October 18, 2016.