Do not waste you time doing business with this shaddy company their customer support sucks ticket 153004. I transferred money to my account, never had a problem before (been with them for almost 2 years and this happened) but this time because something went wrong and they changed things they robbed me of my crypto. It looks like their wallet has to include a tag for the transfer and if you do not do this you loose your money. Sound like fraud to me when they have access to this wallet. If it was that I put in the wrong wallet address I could then say ok you got me, but penalize the user for a tag, when I provided you all the information needed. It's not right.
Only small companies that cannot are struggling do this nonsense stuff, you do not see this on big exchanges. And it's an insult to charge their customers $250- for something that they control.
Besides customer support giving me a new ticket number everytime they respond back, I got at least four before they told me that the crypto was lost and to recover it you have to pay $250-(recovery fee).
Let's just say I will keep on blasting them for their fraud and you will keep on getting more negative reviews from me but you just lost my loyality to your company. It's companies like these that screw people out of their investments. So before you decide to join them remember this can oneday happen to you.
CoinZoom Pro Reviews
Do not waste you time doing business with this shaddy company their customer support sucks ticket 153004. I transferred money to my account, never had a problem before (been with them for almost 2 years and this happened) but this time because something went wrong and they changed things they robbed me of my crypto. It looks like their wallet has to include a tag for the transfer and if you do not do this you loose your money. Sound like fraud to me when they have access to this wallet. If it was that I put in the wrong wallet address I could then say ok you got me, but penalize the user for a tag, when I provided you all the information needed. It's not right.
Only small companies that cannot are struggling do this nonsense stuff, you do not see this on big exchanges. And it's an insult to charge their customers $250- for something that they control.
Besides customer support giving me a new ticket number everytime they respond back, I got at least four before they told me that the crypto was lost and to recover it you have to pay $250-(recovery fee).
Link
https://support.coinzoom.com/support/solutions/articles/43000688830-destination-tag-memo-faqs#Can-I-Recover-my-Funds
Let's just say I will keep on blasting them for their fraud and you will keep on getting more negative reviews from me but you just lost my loyality to your company. It's companies like these that screw people out of their investments. So before you decide to join them remember this can oneday happen to you.